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Jacqueline Baiada, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Jacqueline is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Jacqueline. View 77 reviews
Great news, Jacqueline is accepting new clients!
She is normally fully-booked.
Speaks English and Danish
Offers Telehealth visits
Licensed in North Carolina

Recent reviews

Excellent therapist. Blunt, straightforward and engaging. I would highly recommend her.

Reviewed July 2024

Highly recommend Jacqueline Baiada! She is ever caring and attentive. Always punctual, and very good at cheering you up. She’s relatable, with years of expertise to back her therapy. Love her! :)

Reviewed March 2024

More about Jacqueline

  • 30 years' experience
  • Female
  • LCSW

I am a Licensed Clinical Social Worker and Therapist licensed in North Carolina with 30 years of experience working with adults, couples and families in a variety of settings.

I have worked with people with a wide range of concerns including various types of trauma such as emotional, physical and sexual abuse, anger issues, depression, grief and loss, anxiety, relationship issues, parenting problems and PTSD.

My counseling style is caring and challenging. I believe that caring about your fellow human beings is the only way to built relationships with the people you work with in counseling, and without being challenged I believe that we cannot make changes.

My approach combines the brief solution focused, trauma-focused cognitive behavioral and narrative models but I will tailor our work together to meet your specific needs.

It takes courage to reach out and to take the first step towards a change. If you are ready to take that step, I am here to walk with you.

Specialties

Relationship issues Parenting issues Anger management Stress Anxiety Family conflicts Trauma and abuse Coping with life changes Coaching ADHD Communication problems Family of origin issues Family problems First responder issues Infidelity Multicultural concerns Phobias Post-traumatic stress Sexual assault and abuse Young adult issues

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)
  • Mindfulness Therapy
  • Narrative Therapy
  • Solution-Focused Therapy
  • Trauma-Focused Therapy

Licenses

Jacqueline Baiada's National Provider Identifier (NPI) is 1417388927.

  • LCSW · North Carolina · C007853 · Expires July 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Jacqueline Baiada

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

77 reviews

5
4
3
2
1

Clients mention: Helped Helpful Recommend Comfortable Grateful Understanding Great Professional Thank you Caring

Excellent therapist. Blunt, straightforward and engaging. I would highly recommend her.

Reviewed July 2024

Highly recommend Jacqueline Baiada! She is ever caring and attentive. Always punctual, and very good at cheering you up. She’s relatable, with years of expertise to back her therapy. Love her! :)

Reviewed March 2024

Jacqueline is amazing. I really enjoyed talking to her and she really helped me. I would definitely recommend her to anyone looking for a therapist.

Reviewed November 2023

Jaqueline is an exellent therapist with expertise in many areas, for example highly sensitive people, and so much more. She lifts and supports me and has helped me through some really rough times.

Reviewed July 2023

Jacqueline is so wonderful that I must risk having her schedule fill up completely by reiterating here, nearly 6 years after my initial recorded video review, that you really can’t wrong in giving her a try. You will not be disappointed and you could end up having a long and fruitful therapy relationship as I have. She has been essential in helping me to navigate the emotional ups and downs of difficult life changes and challenges.

Reviewed May 2023

Jacqueline is fabulous! She is not only a seasoned professional, but also a warm, intelligent person with rich life experiences. She’s a great listener, asks the right questions and tells real life stories as examples you can relate to. Her direct, to the point and candid style makes her an exceptional therapist and a pleasure to talk to! Couldn’t recommend her enough!

Reviewed January 2023

Very good listener and communicator. Very happy with the sessions

Reviewed January 2023

Excellent

Reviewed November 2022

Amazing I look forward to always speaking with her she makes me feel safe and at home! It’s not uncomfortable to open up.

Reviewed May 2022

Jacqueline is amazing! Great listener, very thoughtful and caring. She made me feel very safe talking to her and helped me feel comfortable opening up. Thank you so much Jacqueline, you helped me get back on track, and gave me the guidance I needed. Forever Grateful. -Joey

Reviewed March 2022

Jacqueline is extremely thoughtful: she's a great listener and provides solid feedback.

Reviewed December 2021

Jacqueline has been such a help since I started with her. I feel as though I am heard and not just another one of her clients. I look forward to my sessions every week or so.

Reviewed November 2021

Jacqueline helps me so much. She listens and supports and is very honest. I feel very safe sharing with her and she gives great advice.

Reviewed November 2021

Amazing. She listens and validate s everything I hsve to say! I feel such a weight lifted off my shoulders and she also gives me answers to move forward I to a more positive space !

Reviewed September 2021

Jacqueline helped a lot with my stress, anger, post breakup and gambling problem. Having her reassurance and expert guidance helped me feel confident I could get through my weeks with a sense of direction. I always looked forward to seeing her as she gave me a lot of insight as to why I acted and felt a certain way. She has helped me understand how to grow emotionally and given me confidence on getting through this slump!

Reviewed September 2021

Jacqueline is a wonderful counselor. She is a great listener and give wise advise.

Reviewed June 2021

I'm struggling with relationships on all levels, so feeling good with a person is the highest praise I can give! Working with Jacqueline I feel comfortable and supported - it's a safe space where I learn, very much starting from example, that "being completely human" and "showing all of myself" are not contradictions, but rather what enables successful relationships. I'm grateful to have her in my life, a safe space from which I can trust to build other relationships and figure through difficult spots.

Reviewed February 2021

Jacqueline is very easy and comfortable to talk to, and I love that when I leave a message, she gets back to me even sooner than I would expect her to!

Reviewed January 2021

Jacqueline is experienced and knows what she's doing. She's comforting and calm but also pushes me to grow. She's seen me through a lot of difficult times

Reviewed November 2020

She changed my life- I’m forever grateful

Reviewed November 2020

Jaqueline is a wonderful counselor. I am so grateful to her for all her support and wise advices.

Reviewed August 2020

I cannot be any more grateful and thankful for Jacqueline! She has been a significant part of my "recovery" and I could not have done it without her help. She is very understanding and is exceptional at building rapport with her clients. She provides very good insights into my thoughts and behaviors and provide constructive feedback in order to help me see things in a different light. She is thoughtful, caring and very helpful. She has given me so many different tools to help with my various "issues" and I now feel more confident in myself and in my abilities to continue this journey on my own. I will miss her very much. Thank you for everything you've done for me!

Reviewed April 2020

I cannot express my gratitude enough for Jacqueline's guidance and kindness over the last few months. I felt unbelievably comfortable speaking with her and it had huge benefit on my life and our family. I am forever grateful.

Reviewed March 2020

Jacqueline really understands the place I'm in and gives companionship, support and guidance through bleakness towards understanding and healing. There's freedom to be real and human with each other.

Reviewed March 2020

Jackie saved my life. I’m an entirely different person since working with her. She has built a trust with me that I never thought I could have. Incredible therapist and human being.

Reviewed February 2020

Jacqueline is very professional and simultaneously warm. She authentically cares and understands. I appreciate how real she is with me!

Reviewed February 2020

Jaqueline is my only support in these challenging times. She listens to me and sees the situation I'm in from my perspective while at the same time keeps an objective stance and provide me with valuable insight.

Reviewed February 2020

Jacqueline has been the most incredible help; supportive, unbiased and sympathetic. I couldn’t have asked for a better match!

Reviewed January 2020

Jacqueline immediately made me feel understood and heard and I have a lot of severe and deep rooted issues, but she made me feel like I was in competent hands and that I was safe with her and coming from my traumas that kind of experience was exactly what I needed.

Reviewed December 2019

Jacqueline helped me deal with my anxiety dealing with the loss of a job, and start of a new business. She also helped me recognize the need to set boundaries for myself to be more honest with myself and what my triggers are. She's been incredibly helpful and caring, and I will miss our weekly chats.

Reviewed December 2019

Jacqueline is more than a counselor. She is a friend. Delicate and caring. She was there for me with clear guidance and support and I appreciate her professional and human qualities. Thank you!

Reviewed November 2019

Thank you so much, Jacqueline, for all your help in this short time. You helped me mature. I am truly touched by your help. It was almost like having another guardian. I am thankful for our sessions together!

Reviewed September 2019

Thanks for the help!

Reviewed July 2019

Jacqueline is really understanding of my issues and has been there for me through really difficult times. Also, she's very patient with my progress and didn't give up on me when things didn't seem to go that well for me. I cannot thank her enough for the unconditional support and non judgmental way of guiding me to the right direction.

Reviewed July 2019

I was honestly skeptical when I first started this but I had to do something in order to get my mind under control! Jacqueline was kind, supportive, wise, and very informative. The exercises she provided were incredibly useful even in situations where it seemed like nothing was working. I was able to act mindful and overcome the demons inside my head. I really appreciate her help and would go back if I wasn't feeling so much better!

Reviewed July 2019

Jacqueline is down-to-earth and non-judgemental. She has a lot of expertise/experience and gives me space to explore things at my own pace

Reviewed June 2019

I'm so lucky to meet her. She has changed my life!

Reviewed June 2019

She totally understands my issues.

Reviewed April 2019

She is wonderful.

Reviewed April 2019

I really liked Jacqueline. She was straight talking, honest, and my kind of lady. She allowed me to talk and I found it easy to be honest and open with her. I found my sessions useful and she gave me good food for thought that allowed me to be a little easier on myself and make some much-needed changes in my life.

Reviewed March 2019

Mrs. Baiada was there for me when I felt hopeless and really needed to talk to someone . Her communication was very prompt and her level of care and professionalism made me feel very comfortable to be able to open up and talk and come to a conclusion of what was causing so much pain in my relationship. Today things are much much better than before and I thank Mrs. Baiada for her availability during my crisis and I specially thank her for her honest and caring sessions. Thank you so much!

Reviewed February 2019

I really enjoyed my sessions with Jacqueline. She was unfailingly helpful, uplifting and caring. I felt secure and comfortable opening up to her and she was always there when I went through every emotional breakdown. I've become much happier after a month of counseling and I'd recommend Jacqueline to everyone who needs help in terms of interpersonal relationships.

Reviewed January 2019

Jacqueline is a caring and insightful and professional counselor who takes the time to get to know you and allows you to set the pace of how you would like things to go. I am grateful to have her as a counselor and hope to continue sessions with her.

Reviewed January 2019

It's only been week and a few live sessions but Jacqueline has been very helpful. She told me exactly what I needed to hear and gave me the tools to accept as well as work on myself. Would definitely come back/ recommend.

Reviewed January 2019

She has changed my life. Jacqueline has to be one of if not the best therapist this site has to offer. She is tough but compassionate, and I have achieved things with her help that I used to only dream of.

Reviewed November 2018

I have a complicated relationship issue and Jacqueline was there listening to me and understanding. She is very nice and talking to her soothed me and did provide some insight, plus she is not the judgmental type. I'm glad I got to work with her.

Reviewed November 2018

I have only been working with Jacqueline for two weeks, but I am very pleased! She has listened to the kind of support I was seeking and offers it. She listens and offers clear, direct questions/points to think about and actionable steps that I can try. I highly recommend!

Reviewed September 2018

Jacqueline is absolutely amazing. She came into my life at a very troubling time and guided me through it delicately. She was able to help me through my relationship issues and my family issues by allowing me to see many different perspectives on the issues. She’s very compassionate and understanding and was able to appreciate my middle eastern background conflicting with my westernized relationship. 11/10. Would therapy again.

Reviewed July 2018

Jacqueline has been an excellent counsellor. She is prompt with her replies, and she provides practical ideas to solve issues. She also provides a gentle insight into how another person may view a situation. Thanks for your assistance, Jacqueline.

Reviewed June 2018

I've already recommended BetterHelp to a friend!

Reviewed December 2017

I will be very happy to resume counseling with Jacqueline in the future.

Reviewed December 2017

Jacqueline rocks! She keeps it real, allows me to voice my feelings, listens objectively, and responds accordingly. She is patient, she is positive, she offers sound advice and gives tasks to complete to assist in patching up my marriage. We've done messages and do weekly phone conversations. I appreciate all she has done and all she continues doing to assist me in the balance I am seeking.

Reviewed August 2017

My husband and I turned to Jacqueline for a very personal matter. As middle-aged newlyweds, we wanted to deal with this little bud of a problem before it blossomed into something bigger. Our relationship with Jacqueline was brief, but only because she gave us something to take away to think about - each of us - and that's what we did. We thought and we talked, and all is good. Jacqueline made it very easy for us to discuss the most intimate of issues - she was very easy to talk to. We are very pleased that we reached out to Jacqueline.

Reviewed August 2017

I was matched with Jacqueline and we corresponded for about a month. She helped me better deal with an alcoholic in my life, and reminded me of ways to interact with him to improve our relationship. I was very pleased with her communication style and frequency, and I felt that she truly cared, even though we would never meet in person. She seems like a very compassionate person, and I am glad that I matched with her. Thank you, Jacqueline!

Reviewed July 2017

Well I have been working with Jacqueline for over 6 months. She is very insightful and honest. I have come along way thanks to her. If I lived closer, I would reach out to do one-on-one counseling. Thank you for putting your heart and sole into your job.

Reviewed July 2017

She is the best in every aspect!

Reviewed July 2017

Jacqueline is very attentive to my needs and very responsive. She is proactive in her approach to counseling and provides sound advice.

Reviewed June 2017

I am learning from my sessions with Jacqueline. She's direct and I respond best to people who are direct. When I signed up, I asked for a male therapist to perhaps have a better understanding (if there is such a thing) of men's thought process (like my husband's). She's doing well with being objective and direct.

Reviewed March 2017

I have read the other reviews. Every person that wrote a testament with their time with Jacqueline is everything I would say and much more. I have been in counseling for 2 yrs now. Tried several different treatments. I have made huge progress. I have thrown A LOT out to Jacqueline. She has not missed anything. Very attentive. I am extremely grateful she has agreed to help me. I was feeling hopeless. I found some hope working with her. Thank you.

Reviewed March 2017

Jaqueline helped me understand that I needed to take my problems more seriously and not be so hard on myself. It was very helpful to have someone listening to my story and telling me that it wasn't my fault.

Reviewed February 2017

Jacqueline is very compassionate and understanding. She is straightforward with her advice and insights. She helped me to talk through some difficult things at one of the most difficult times in my life and fit that I will always be grateful.

Reviewed February 2017

Besides being empathetic and really professional Jacqueline was friendly and kind on the phone. I'd love to have a conversation with her again. Really personal and a very good listener.

Reviewed January 2017

The time reading Jacqueline's advice has been very helpful and friendly. This has put me in a place where I can think clearly and make advised decisions. I will use it wisely. The venting has meant the most. Thank you, your expertise has been invaluable!

Reviewed January 2017

My experience with Jacqueline Baiada has been very positive. It only took a short time for her to make me feel comfortable talking about personal issues that I have had a hard time discussing with other counselors. She has helped me be more confident and have a lot less social anxiety. I feel that she really cares about people.

Reviewed January 2017

I worked with Jacqueline for about a week and she has been extremely helpful and straight forward. No judging, very practical and has thus helped me move forward with my decisions. She is very friendly and attentive to detail. Definitely a great person to work with!!!

Reviewed November 2016

Jacqueline was a pleasure to work with and was extremely helpful, kind, and understanding. She addressed all of my concerns, was patient, gave me concrete advice and action items, and provided me with immense help and stress relief for my relationship issues. I feel healthier and better able to address my situation thanks to Jacqueline. I would highly recommend her to anyone.

Reviewed November 2016

I worked with Jacqueline Baiada for 1 week on issues regarding love, past shame and some problems in my current life. Jacqueline was nothing but kind, attentive, compassionate and extremely helpful. She is very open-minded and non-judgemental, I felt the entire time I could tell her anything and she would respond with deep empathy and understanding. She tells you the truth always, and will kindly let you know when she thinks you are making an error in your thinking and your actions. Even though I only had a week with Jacqueline, I got an incredible amount out of our sessions because she is so knowledgeable and holds such great wisdom when it comes to human behaviour. She was super professional but it was also like talking with a friend, someone loving and personable and warm. Her priority is developing the relationship between her and her client, and she was very open when I asked her anything about herself, offering stories and wisdom from her own journey in life. I am very grateful for the immense time and support Jacqueline has given me, she is a truly wonderful counsellor who can help guide you through any hard stages in life.

Reviewed November 2016

I would definitely recommend Jacqueline as she is a very open minded person with obvious experience in the dynamics of this world. She knows how to show care how to be friendly and helpful and at the same time stay professional. She is down to earth and been a like minded fellow human being to me which really contributed to my ability being open with her with this understanding and unjudging manner of communication. So if you are looking for someone who will dedicate time and invest themselves in assisting you while feeling like having a friend, then Jacqueline with the 21 years of experience is definitely the counselor for you!

Reviewed November 2016

I was skeptical at first about the online therapy. After a few times corresponding with Jacqueline she made it very easy for me to open up about things I normally wouldn't have. My comfort with her allowed her to help me deal with my issues, past and current, and has made me grow so much as a person and heal properly in ways I hadn't for many many years. She even has worksheets that are helpful and snippets of wisdom I commonly find myself jotting in my planner for reminders :)

Reviewed November 2016

Jacqueline was wonderful as I was picking up the pieces resulting a recent breakup from a long term relationship. She was compassionate and supportive throughout and I appreciate all she has done for me.

Reviewed September 2016

Jacqueline has been very helpful to me throughout this process.

Reviewed September 2016

Jacqueline is definitely a great counselor with professional skills. I highly recommend Jacqueline to others for the following reasons. Throughout the counseling, I felt very comfortable to talk with Jacqueline about my relationship, stress, and anxiety, she made the conversation friendly and comfortable. Additionally, her recommendations are down to earth and easy to reach, those made me feel that it is not that hard for me make things better. Jacqueline is really a very good counselor and a friend.

Reviewed September 2016

Jacqueline is very supportive and asks good questions and offers helpful solutions.

Reviewed August 2016

Jacquline is an exceptional counsellor and friend. She is genuine, supportive and ACTUALLY cares. I had a counsellor before her who said she will "think about it and get back to me", who thereafter disappeared for 6 days. I was ready to quit counseling until I was assigned to Jacquline, who reached out to me with two messages before I had a chance to reply. The reason why I would recommend Jacquline to others is that she is not afraid to correct you when you are thinking wrongly. She doesn't support maladaptive thinking, but she also understands other peoples circumstances and is super empathetic. Furthermore, Jacquline not only talks to me, but she provides worksheets and modules of methods to help ease anxiety. She has specific instructions of what to do in specific circumstances, and how to practice overcoming anxiety. She's really down to earth and I recommend anyone to her. Hence, I hope anyone who needs help will find her. As long as you are ready to challenge yourself, and ready for change, you'll love her!!

Reviewed July 2016

Jacqueline is a nice therapist with great wisdom and kindness. She has helped me in a comfortable way and guided me to accept myself better. I appreciate the opportunity to meet her and talk with her. She never regards me as a patient but more like a friend. She makes me more much more relaxed and confident. I really appreciate the time with her.

Reviewed July 2016

Jacqueline has a very professional manner, but informal, that is comfortable and reassuring. I feel as if her perspective has been very helpful to me in trying to assess my own.

Reviewed June 2016

Jacqueline has been helpful and gave me a good advice! Feels better pouring out my feelings and telling her what've been through.

Reviewed May 2016

How was your experience with Jacqueline?

Frequently asked questions

Does Jacqueline Baiada offer telehealth visits?

Yes. Jacqueline Baiada works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jacqueline Baiada speak?

Jacqueline Baiada speaks English and Danish.

How many years of experience does Jacqueline Baiada have?

Jacqueline Baiada has 30 years of experience.

Where is Jacqueline Baiada licensed to practice?

Jacqueline Baiada is licensed to practice in North Carolina.

Does Jacqueline Baiada accept clients outside of the United States?

Yes, Jacqueline Baiada accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Jacqueline Baiada offer?

Jacqueline Baiada offers clients Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, Narrative Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Jacqueline Baiada?

Jacqueline Baiada can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jacqueline Baiada?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

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When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.