Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Monique Franklin, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Monique is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Monique. View 65 reviews
Speaks English
Offers Telehealth visits
Licensed in Illinois, Indiana, and 2 more

Recent reviews

To this day, I say that Monique is the best thing to have come out of my divorce. She had to learn real quick what was happening because I was in the thick of it when I first reached out. With Monique, I believe I have what many of my friends are jealous of - that perfect client to therapist relationship. I’m grateful that a platform like betterhelp drew in someone as incredible as Monique and I get to reap the benefits. I recommend betterhelp to my friends repeatedly due to massive help it’s had in my life and mental health.

Reviewed November 2023

Do therapy. Don’t hesitate. Monique is good but only you know who is a good fit for you.

Reviewed August 2023

More about Monique

  • 9 years' experience
  • Female
  • LCSW

First and foremost, thank you for taking the time to read my profile and for seeking help as you progress through this time in your life. A little about me, I am a licensed clinical social worker in Arizona, Indiana, Illinois and New Jersey. I have 6 years of experience working as a therapist. I have worked with many different people with many different concerns. I have aided in progress with individuals that are depressed, anxious and having a hard time adjusting or have experienced severe trauma.

My hope is for every client to feel heard and welcomed. My style is warm and questioning. I tend to help clients connect all of the information themselves and then develop a plan that will prove to be beneficial for their life and situations. My approach is cognitive behavioral with reality and solution focused therapy. I will work with the client so that treatment is individualized and unique.

Specialties

Relationship issues Family conflicts Trauma and abuse Self esteem Depression Stress Anxiety Grief Parenting issues Anger management Career difficulties Bipolar disorder Coping with life changes Caregiver issues and stress Communication problems Family problems Forgiveness Guilt and shame Self-love

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)
  • Solution-Focused Therapy

Licenses

Monique Franklin's National Provider Identifier (NPI) is 1699214379.

  • LCSW · Illinois · 149018118 · Expires November 2025
  • LCSW · Indiana · 34007700A · Expires April 2026
  • LCSW · Arizona · LCSW-20290 · Expires February 2026
  • LCSW · New Jersey · 44SC06111800 · Expires August 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Monique Franklin

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

65 reviews

5
4
3
2
1

Clients mention: Great Recommend Helpful Comfortable Listens Understanding Easy Thank you Supportive Wonderful

To this day, I say that Monique is the best thing to have come out of my divorce. She had to learn real quick what was happening because I was in the thick of it when I first reached out. With Monique, I believe I have what many of my friends are jealous of - that perfect client to therapist relationship. I’m grateful that a platform like betterhelp drew in someone as incredible as Monique and I get to reap the benefits. I recommend betterhelp to my friends repeatedly due to massive help it’s had in my life and mental health.

Reviewed November 2023

Do therapy. Don’t hesitate. Monique is good but only you know who is a good fit for you.

Reviewed August 2023

I couldn’t have found a better therapist! I feel comfortable and heard during every conversation. I highly recommend Monique Franklin.

Reviewed August 2023

Working with Monique as my therapist has been nothing short of rewarding. She challenges me and also reminds me to allow myself grace. I’m forever in gratitude to have been matched with her.

Reviewed July 2023

From the first encounter one can tell that she entered her profession with a respect and pride for the impact she can have on others. I appreciate how engaging she is - our conversation felt very natural from the start!

Reviewed February 2023

Haven’t talked to her in a couple of years and she immediately responded to my new concern

Reviewed February 2023

I would absolutely recommend connecting with Monique! She has practical solutions that are easy to implement in your daily life. Thank you Monique!

Reviewed February 2023

Monique is very responsive, listens well and has great suggestions when I am stuck. I would highly recommend her to anyone.

Reviewed December 2022

She is great and nice

Reviewed December 2022

I’m so thankful for Monique she has been such a help she is a fantastic listener and she points out thinks that I don’t even see in myself. She also checks in on me and that is great I think she can just tell when I’m having a bad day and honestly with her just checking in makes me never feel alone

Reviewed December 2022

Monique was there for me when I really needed someone to express everything that was built inside. She listened and asked the right questions and made me reflect on the now… “One day at a time.” Thank you

Reviewed November 2022

She is great!

Reviewed August 2022

I love how she listens to me and knows when to let me talk or when I need to be pulled back in. She never makes me feel like my feeling are not important she always validates my feelings in response accordingly. Thank you

Reviewed August 2022

Monique is an awesome therapist highly recommended

Reviewed August 2022

Nothing but great things to say

Reviewed August 2022

Love her she is understanding and compassionate

Reviewed July 2022

I've tried a number of therapist through BetterHelp and had a hard time connecting with many of the therapists. Monique, listens, takes great notes, and offer ways to work through issues. She's very personable.

Reviewed July 2022

My therapy time with Monique was shorter than I’d have liked, but incredibly insightful. She is open minded, kind, knowledgeable, and very down to earth. I felt very comfortable discussing my marital, familial, and past trauma issues; Monique is extremely easy to talk with. We had a great rapport, and although I had to stop temporarily for financial reasons, I hope she and I will reconnect when I’m able to come back. She had a kind, friendly disposition, and brought levity yo some of my heavier sessions.

Reviewed July 2022

She’s great.

Reviewed July 2022

Allows me to download all my information and helps me to process my thoughts and then gives insight info to further assist my health

Reviewed June 2022

Monique has been unique in truly helping me process and begin to learn how to deal with a profoundly traumatizing loss in my life, so I can honestly say she has been a godsend to me and I’d definitely recommend her to anyone.

Reviewed June 2022

Ms. Franklin is a great listener and I appreciate the consultation advise and guidance she's provided over the last few months that has enabled me to better cope with ongoing challenges discussed during out sessions.

Reviewed May 2022

Monique Franklin will hear me out every single session and then give me suggestions on what I can improve on and how I can go about my situations. I am very thankful for her

Reviewed May 2022

Montique is very approachable, attentive, and listens to the issues, then she comes up with a plan for me to work on. She is empathetic, and I feel heard and supported.

Reviewed May 2022

And absolute pleasure to speak with. I feel that Monique understands my needs and provides the appropriate feedback and recommendations needed to address my issues. I highly recommend her!

Reviewed May 2022

I found Monique very easy to talk to. She has shown me how to manage areas in my life causing conflict. I am now a better, happier person thanks to her.

Reviewed May 2022

She’s attentive & tries to help in the best way. I can be funky

Reviewed April 2022

I feel like I can discuss absolutely anything with Monique. And she’s present. Even if I text at odd times, she will respond when she sees my messages, and will engage in our discussions continuously.

Reviewed April 2022

I’ve only had 2 sessions with Monique but feel as though she’s an old friend and mentor. I’m comfortable talking to her and her input is valuable to me.

Reviewed April 2022

She is open, understanding, and makes me think. Lucky we’ve been paired together!

Reviewed April 2022

So far I love her ... she's kind and patient and I feel like she really wants to help me

Reviewed April 2022

Monique is the first therapist I’ve been able to connect with and trust. She’s very patient and provides me with the tools and encouragement I’ve been seeking in therapy.

Reviewed February 2022

Thank you for your support and look forward to future sessions. Happy New Year!

Reviewed January 2022

I started therapy because I felt overwhelmed with sadness on a daily basis. I was not happy in 2 areas of my life and I felt that I needed to start healing / understanding what was going on with myself and then I could better tackle those 2 areas. I was in counseling for 8 weeks and I will say that it helps to talk to someone that you do not know. I appreciated the check ins in between appointments, those were definitely helpful to keep on track between sessions.

Reviewed November 2021

Quite helpful and let me work through things on my own pace offering guidance as I go

Reviewed November 2021

She makes you feel instantly comfortable like you’ve known each other for awhile. She listens and responds and checks in through the week. I’ve been very happy with Monique!

Reviewed September 2021

Monique is awesome and really understands how to tackle things with you. I’ve been extremely satisfied with the therapy I receive working with her and would highly recommend her Mark C - Chicago

Reviewed September 2021

I have really developed a great rapport with Monique. Due to my work schedule, I am unable to always schedule a video/phone session, but she always reaches out to see how I am doing. I would say she is the best counselor I’ve worked with ever.

Reviewed September 2021

She is available and helpful.

Reviewed July 2021

I really enjoy talking with Monique and hearing what advice she has to offer. She also doesn't just say what she thinks, she helps me to come to the conclusion on my own.

Reviewed May 2021

I’ve struggled with therapy for a few years, so it’s really nice to finally find a therapist who listens to what I feel and actually helps me work through things. I feel heard, understood and beyond satisfied with Monique and the Better Help app. I really have recommended this to a lot of people and passed the name along to my Physician so he can also recommend.

Reviewed April 2021

Monique is an amazing counselor! She is genuine, authentic and keeps things real with you. She makes you feel comfortable during the session and makes it very easy to share things with. I would highly recommend her to anyone looking for an awesome counselor.

Reviewed March 2021

Monique is a comforting presence and provides many different coping strategies. She’s good about checking in and has been helpful for me!

Reviewed February 2021

Monique is so easy to talk to. The judgment free zone that she has created for me is amazing. She's witty and encouraging all while being honest and making sure you're being honest with yourself. I look forward to talking with her, even if its just a check-in text.

Reviewed December 2020

I love how she is so understanding and real and checks in if I don’t

Reviewed November 2020

She is awesome she’s always there to help me when I am in doubt of myself and things going on with me and she still gives me hope that I’ll get better .

Reviewed June 2020

Monique is very thoughtful, personable and attentive. She’s great at guiding the conversation when needed to shed light on some observations I’ve missed, but also at letting me reach conclusion independently.

Reviewed June 2020

Monique has always been very patient and understanding with me. I have never felt like anything I express to her is dumb or trivial and I appreciate how she works to help me find my own answers and solutions.

Reviewed June 2020

Monique is professional. She is there for me whenever I'm anxious or stressing. I'm glad she is there to help me.

Reviewed May 2020

Monique has been a great counselor. She asks questions, does not judge and has offered great coping techniques. I feel safe talking with her and I know she has my best interest at heart.

Reviewed May 2020

Monique has been excellent. I have gone through ups and downs working through my current struggles. But Monique has been there through all of it offering great advice and a much needed ear.

Reviewed February 2020

Monique has been a great help to me! She is kind and a great listener. She offers helpful advice and strategies to manage my stress and mood. I would recommend Monique to anyone looking for a great counselor.

Reviewed February 2020

Monique has been a great listener with a wealth of experience, openness, and wisdom. I feel lucky to have found her on my second try!

Reviewed January 2020

Monique has been a very supportive and open counsellor, I'm happy with the help and contact I've had with her

Reviewed December 2019

I feel like she helped me in the exact way I needed it. I very much appreciate that she tells me what I need to hear instead of what I want to hear

Reviewed December 2019

Monique has helped me work through depression during a difficult period in my life. She is always there to listen and provide advice and encouragement. She is kind, thoughtful, and professional. I would recommend Monique to anyone!

Reviewed November 2019

Monique makes huge efforts to keep me engaged. I feel like she really cares for me and will not just let me fall off my treatment.

Reviewed November 2019

Monique is a very kind, supportive person who always checks in with you if it’s been a while to see how you’re doing. Highly recommend her!

Reviewed November 2019

Monique is a wonderful person to talk to. She displays a high level of expertise and has been very helpful. I would recommend her to anyone.

Reviewed August 2019

Monique has been really helpful getting me through a very tough time in my life. She is practical and supportive and it’s so nice to be able to talk to her about stuff knowing I’m free fro judgement. She’s awesome.

Reviewed June 2019

Monique is very kind, caring, and understanding. She is very resourceful and attends to each problem right at the source. She's a wonderful person to talk to. I feel like she thoughtfully.

Reviewed March 2019

She is great and has really helped.

Reviewed February 2019

Monique is very patient and helpful. She asks the right questions and works with me to find real solutions. She is also very professional and reliable. Thank you for your help Monique!

Reviewed November 2018

Monique has been wonderful to talk to. I feel comfortable telling her anything, as there is no judgment. She responds quickly & thoughtfully, & has wonderful advice. I’m very thankful to have connected with her as my counselor.

Reviewed August 2018

Monique always supports me in a calm manner. Her responses are always quick and supportive.

Reviewed August 2018

How was your experience with Monique?

Frequently asked questions

Does Monique Franklin offer telehealth visits?

Yes. Monique Franklin works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Monique Franklin speak?

Monique Franklin speaks English.

How many years of experience does Monique Franklin have?

Monique Franklin has 9 years of experience.

Where is Monique Franklin licensed to practice?

Monique Franklin is licensed to practice in Illinois, Indiana, Arizona, and New Jersey.

Does Monique Franklin accept clients outside of the United States?

Yes, Monique Franklin accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Monique Franklin offer?

Monique Franklin offers clients Cognitive Behavioral Therapy (CBT) and Solution-Focused Therapy.

How can I communicate with Monique Franklin?

Monique Franklin can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Monique Franklin?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.