Jamie is compassionate and helps me to dig deeper into myself to understand my challenges. She uses a variety of tools in her work to connect with me as a client.
Jamie Matthews, LPCC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Jamie is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.5 stars
- Clients are very satisfied with Jamie. View 44 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in Ohio and Florida
Recent reviews
Always helps, in an understanding manner, that genuinely allows you to feel that Jamie cares about helping you through whatever challenges you are facing
More about Jamie
- 20 years' experience
- Female
- LPCC, LMHC
My name is Jamie Matthews and I have been working as a counselor since 2007, and really enjoy helping people reach their treatment goals. I believe that counseling is about change, and believe people can change any behavior not working in their life. I started my career working in community mental health where I worked with individuals with severe and persistent mental illness, and gained a great deal of experience helping individuals manage symptoms of hallucinations, delusions, severe depression symptoms, and severe anxiety symptoms. From 2007-2015 I did mainly group counseling sessions, and some individual counseling sessions using evidence based practices. From 2015-2021, I have worked as an Outpatient Therapist where I have worked with children, adults, and families in a community mental health setting.
Currently, I use Cognitive Behavioral Therapy to assist people in staying present focused and learning the role thoughts, feelings, and behaviors play in the development and maintenance of family health, relationships and mental health problems. I do believe that it is important to learn to live your day-to-day life before discussing past experiences that may be holding people back. I am a strong believer in being solution focused, and learning ways to focus on current issues. When working with me I will not try to push you to share past experiences, but only work on current behaviors that are not working for you in your life. I also will not try to stop you from sharing things from your past that have been bothering you because I understand the value of having someone to hear and really listen to your needs. I look forward to working with you.
Specialties
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Solution-Focused Therapy
- Trauma-Focused Therapy
Licenses
Jamie Matthews's National Provider Identifier (NPI) is 1417136367.
- LPCC · Ohio · E.1600006 · Expires February 2026
- LMHC · Florida · MH13224 · Expires March 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Jamie Matthews
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Jamie is compassionate and helps me to dig deeper into myself to understand my challenges. She uses a variety of tools in her work to connect with me as a client.
Always helps, in an understanding manner, that genuinely allows you to feel that Jamie cares about helping you through whatever challenges you are facing
For two years I’ve spoken with Jamie Matthews consistently. Jamie not only shows up for me but she speaks to me with compassion, humour and intelligence. I always look forward to our sessions. She is knowledgeable about family dynamics, self care, and finding self love. Jamie is always reading and keeping up with the latest books. Her recommendations have really enhanced my recovery.
We talk about the challenges I'm currently facing and she offers suggestions related to different ways I can overcome them
It’s hard for me to click with anyone, but I have with Jamie. I can talk with her about things that I’m not comfortable telling anyone else.
Jamie is the most relatable, down to earth therapist I have had (and I’ve had many)!
Jamie is a godsend! I did a week or two of journal entries ahead of our first session and we clicked immediately! Even several sessions in she remembers random things about me! I appreciate her very much!!
Hero, best listener I've ever met.
Before finding Jamie, I was in a very negative head-space. I needed help navigating my emotions and my situations. I feel so much more grounded and focused on the important things now. I've learned to let go of small things and allow myself to feel emotions as they come. I'm no longer controlled by my anger and anxiety. I can't thank Jamie enough.
I feel like she really understands who I am, at my core, and I can tell her anything.
I have only had two sessions so far but it is amazing how well this site can match you with a therapist. I’m not exaggerating when I say it is a perfect fit. Incredibly intelligent, funny, and a relaxing vibe all come together to make a great therapist and great therapy sessions with her. I’m trying to convince my wife to get an accountants so she can see her full time because I trust her that much with my mental health and also my family’s mental health.
Easy to talk to Provides alternatives
She has been the best guide and sounding board. She's served as a voice of reason to a lot of my issues. I think the direction we've been taking is going to help me truly overcome the things that were limiting my happiness and overall mental health.
Jamie is wonderful! I have only been working with her for a short period, but she has already provided me with so many good tools. I always feel better leaving our session and have gotten so much out of our time together already!
Jamie is insightful, friendly, professional, and compassionate.
Excellent service
Jamie has been an excellent therapist for me during my time on/off betterhelp.
Jamie is the first therapist I had with BetterHelp and I am forever grateful to her for sharing this experience with me. I’m fortunate that I got paired with a great therapist on my first attempt!
Jamie has the perfect balance between being a disarmingly friendly but also helpfully direct.
Jamie is amazing
She’s the best ever wouldn’t change her for anyone
Jamie is amazing compassionate and really helps you address problems
Jamie is a very kind person and therapist whom will help you see the problem areas and work with you on how to change behaviors that may trigger or be currently affecting you. Jamie will also help show you how to change how to manage and learn new coping skills which are very affective. I think she is a fantastic therapist and I cant express how much she has helped me in the past and currently!
I recently started working with Jamie and she has been really compassionate and knowledgeable. Sometimes she makes comments regarding something I am experiencing or a person in my life that are so “spot on” and that makes me feel truly heard and understood. She just gets it. Highly recommended!
Still in first month with Jamie but can tell her and I will be great together, I feel very comfortable telling her things and being totally truthful. 5 stars all day
Jamie Matthews gave me practical, usable techniques to help me calm down and gain perspective on what is important for me to face a challenging event.
After only 3 sessions, I feel connected to Jaime. She is insightful, she understands and respects me. She listens to my words and feelings. Has made awesome suggestions and I have taken note. Read and reread throughout the week. Journaling is helping me have a record of my life, my feelings, reactions. Looking forward to personal growth! Thanks Jaime.
She’s a wonderful therapist!
I am thankful
I have been in therapy for a while and switched to better help for financial reasons knowing I still needed therapy. I am very glad that I did, the quality of care and support I receive through better help is equal to that of a one on one therapist, it is more affordable, more convenient, and I can message my therapist at any time.
Very helpful person. I came to her when i needed guidance and someone to help me smooth out my problems. Nobody's perfect, and she helps you understand that. A great listener and a good Therapist for dealing with Stress, Anxiety and Anger Management. Thank You!
Saved my life, keeps me on track and has helped me navigate some heavy shit.
Jamie is a great counselor. She helped me put many of the thoughts/anxieties I'd been having for years into the perspective I needed to actually do something about them and move on with my life. I am very grateful to have had her through what was a very difficult time in my life.
She definitely amazing and inviting
She listens she is great at giving advice and I have only been seeing her for a couple of weeks and already feel better!! Thanks Jamie!
Jamie is very easy to talk to. She is understanding and non-judgmental. I really like that she gives me ideas and tools I can use between our sessions. It's nice to feel understood and validated.
Thanks a lot for your help so far. Thank you for being there when I had no one to talk to. Thanks for responding so quickly and caring for my issues.
With my job, I don't have time to schedule appointments to see a counselor. And the ones I had before better help didn't click with me like I thought they would. Jamie has helped me so much and I always know I can confide in her and get the help I'm looking for. I have no doubt she's the best counselor I've had. I highly recommend her and this service, especially if you have a busy schedule or you like therapy from the comfort of your home. Having access to my counselor 24/7 really puts me at ease and I know that I can count on her being there.
I worked with Jamie for over 6 months. I started out having panic attacks every day and she really got me to a really good place now! I am very grateful for her services.
Jamie is amazing. She's completely understanding, very calm and knows exactly how to calm me down when I'm having anxiety issues. I've been in therapy/counseling for a very long time and Jamie is the only person I've worked with that's actually willing to help me, that wants to help me. I'd recommend her to anyone.
Jamie is one of the best counselors I have ever had! I have been going through a loss in the family of someone very special and she has been the best support system. I can say without a doubt she cares and allows you to be yourself honest gives you great copping skills.
She is probably one of the best counselors I’ve ever had. She is so understanding and kind. I’m thankful I can always reach out even in my darkest times.
Jamie understands my concerns when it comes to therapy and offers a nonjudgmental approach to it. We’re very compatible as therapist and patient!
Jamie has helped me quite a bit with the stresses of being a career changer. Jamie worked with me to show me techniques to help with stress management. She also recommended some tests to complete to ensure I was where I needed to be for my career. She is a great counselor and will continue using the service in order to keep Jamie as my counselor.
Frequently asked questions
Does Jamie Matthews offer telehealth visits?
Yes. Jamie Matthews works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Jamie Matthews speak?
Jamie Matthews speaks English.
How many years of experience does Jamie Matthews have?
Jamie Matthews has 20 years of experience.
Where is Jamie Matthews licensed to practice?
Jamie Matthews is licensed to practice in Ohio and Florida.
Does Jamie Matthews accept clients outside of the United States?
No, Jamie Matthews does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Jamie Matthews offer?
Jamie Matthews offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.
How can I communicate with Jamie Matthews?
Jamie Matthews can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Jamie Matthews?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.