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Charlotte Neville, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Charlotte is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Charlotte. View 128 reviews
Great news, Charlotte is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Missouri

Recent reviews

Charlotte Neville does a great job of recognizing what my issues are and is helping me to recognize how I can use tools to get in touch with my emotions.

Reviewed December 2024

great professional

Reviewed November 2024

More about Charlotte

  • 36 years' experience
  • Female
  • LCSW

I have been helping adults with mental health and life struggles for over 25 years. I am a Licensed Clinical Social Worker in Missouri.

My experience is within a community mental health center where I have treated individuals as well as couples. I believe education and communication play a vital role in success.

I am comfortable helping adults with goal setting, depression, grief and loss, relationship issues, self-esteem, anxiety, OCD, panic disorder; abuse and trauma, sexual problems, parenting issues among many other topics. I approach problems by assisting my clients identify the problem and develop a set of plans and/or goals for achievement.

I have been told I am an understanding therapist who offers a warm atmosphere for healing to occur. A sign of a good therapist is one who can adapt to the needs of his/her clients. I look forward to being that therapist for you!

Specialties

Stress Anxiety Relationship issues Trauma and abuse Intimacy-related issues Depression Addictions LGBT Family conflicts Grief Sleeping disorders Parenting issues Anger management Self esteem Career difficulties Bipolar disorder Coping with life changes Coaching Compassion fatigue ADHD Cancer Caregiver issues and stress Codependency Communication problems Coping with natural or human-caused disaster First responder issues Hospice and end-of-life counseling Isolation / loneliness Midlife crisis Mood disorders Seasonal Affective Disorder (SAD) Sexual assault and abuse Social anxiety and phobia

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Attachment-Based Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Mindfulness Therapy
  • Trauma-Focused Therapy

Licenses

Charlotte Neville's National Provider Identifier (NPI) is 1801888532.

  • LCSW · Missouri · 001935 · Expires September 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Charlotte Neville

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

128 reviews

5
4
3
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1

Clients mention: Helped Great Thank you Recommend Understanding Amazing Grateful Helpful Helping Anxiety

Charlotte Neville does a great job of recognizing what my issues are and is helping me to recognize how I can use tools to get in touch with my emotions.

Reviewed December 2024

great professional

Reviewed November 2024

A wonderful kind, caring person that is very understanding patient I highly recommend her

Reviewed November 2024

Charlotte see all sides of my issues and gives me totally unbiased answers.

Reviewed November 2024

Charlotte has been a great support. I am pretty new to adult therapy and was really nervous, but she has made me feel very comfortable.

Reviewed November 2024

I feel better about my situation after every session. It feels good to get everything off my chest and get great advice!

Reviewed September 2024

Thank you Charlotte for your guidance and wisdom.

Reviewed August 2024

Charlotte knows what's best

Reviewed August 2024

Charlotte helped me a lot, highly recommend!

Reviewed July 2024

We have only had one session but she was great and made me feel very comfortable.

Reviewed May 2024

Charlotte is very practical. She is helping me find my options in life and deal with depression and grieving. She has lots of life experience that has given her understanding and empathy about all the paths our life journey takes up on. It's hard to find a great therapist that you can connect with. I feels super lucky that Charlotte was assigned to me.

Reviewed May 2024

From the very first session Charlotte gave me tools on how to cope with my anxiety that really help

Reviewed April 2024

Charlotte has been a blessing in disguise for my mental health! Highly recommend!!!

Reviewed March 2024

Kind, open, helpful, listens, considers your situation, responds with considered advice. I come away from each session feeling more calm and making slow steps toward gaining management of my adhd.

Reviewed March 2024

Fantastic

Reviewed February 2024

I came to this awesome woman with a lot of fears with how much therapy has changed since I was younger but you immediately get a comforting feeling when she speaks and it immediately feels comfortable and inviting talking to her instead of the formal warm up many get with therapy and counseling she’s even alright with reminding you about appointments if you break schedule and forget to schedule your normal ones

Reviewed February 2024

Charlotte Neville mixes masterfully clinical observation with ordinary every day language and advice. She is discerning and inquiring, forms a notion of what's going on quickly and is able to suggest tools that are helpful on the spot. She has a strong common sense approach backed by a critical mind and I feel that I could not ask for more .

Reviewed January 2024

Charlotte is a very experienced and understanding counsellor. She allows me to express my feelings and thoughts without interruption . She allows me to process my thoughts and feelings so that I can see exactly where I am at mentally and emotionally, and what I need to do going forward from there . She has helped me to realise certain things about myself that I wasn’t aware of and it has opened my eyes a lot , and for that I am very grateful .

Reviewed January 2022

When I first started talking with Charlotte I was in the darkest part of my life. I had lost the two people I held closest to me in my life. I was lost, depressed and isolated. After just two sessions with Charlotte I began to see things differently. She took notice of all the little things and helped guide me in a more purposeful direction buy asking meaningful questions. Rather than just tell me how to get better, Charlotte guided me through steps of self-discovery, growth and change. She has made a lasting impact on my worldview and how I feel about myself. I'm greatful to have the opportunity to learn from her wisdom and thoughtfulness.

Reviewed November 2020

I've been working with Charlotte for over a year and I now feel like I am in a good place to take on anything that comes my way! With her help, I've been able to work through my childhood traumas, roadblocks in my relationships, and shine a light on subjects I didn't even realize or want to admit I was running from. She has been so compassionate and empathetic and really cares about my wellbeing. I feel my voice has been heard and my truth has been validated. I'm truly thankful for matching up with her!

Reviewed November 2020

Charlotte has been wonderful so far and I am so glad to continue my sessions with them. They are very understanding and I feel they grasp the essence of areas I want to work on. I highly encourage others to chat with Charlotte as they are very positive-minded and very friendly. This app in general has been the utmost aid during the time of the pandemic and I look forward to continue using your services even after these unprecedented times. Thank you.

Reviewed June 2020

Charlotte is great!!

Reviewed May 2020

I was at a point in my life where I knew counseling would benefit me, but had not been a fan of traditional counseling in the past. I heard an ad for BetterHelp on a podcast and decided to give it a try. SO happy I did! Charlotte is amazing. She listens and is extremely personable. I look forward to our sessions. I never feel judged or worry about opening up with her. She offers reasonable and practical approaches to what we discuss. Signing up for BetterHelp was the best decision of 2020, by far. Thank you, Charlotte!

Reviewed May 2020

I have been working with Charlotte Neville for few months. I did have doubts about working with a hearing counselor because I am Deaf, myself. I was struggling with several personal issues such as grief from loss of loved one, anxiety, depression, and relationship issues. I was not kind with her at the beginning and over time while having several sessions with Neville, she was one of genuinely kind people I worked with and actually helped me to learn how to be kind and gentle with myself. If you are either Deaf or struggle with anxiety attacks and seek for a counselor who could give such cheerful and kind words, please contact Charlotte Neville! With her help, I finally could start to believe in better future for myself. I hope you will as well.

Reviewed January 2020

Charlotte and I have had two sessions and a few messages back and forth. She listens well. Remember things well and helps me piece my broken puzzle together.

Reviewed December 2019

I have just started counseling with Charlotte, and she has already helped me by giving me tasks to help me manage my anxiety. She also has given me valuable advice in my relationship. She is professional and kind. I really appreciate Charlotte’s help. I highly recommend her.

Reviewed July 2019

I reached out to Charlotte to talk about my break up and she helped me realize many other things about myself and my life. I will forever be grateful and would recommend her to anyone who wants to have an honest and caring counseling experience.

Reviewed July 2019

I have been talking with Charlotte for a couple months now. Her kind straightforwardness is exactly what I needed to help me sort through all the things I had to deal with. She makes sure to check in with you in between scheduled sessions which I appreciated very much. She has been such a blessing to me these last few months. I look forward to our sessions and the progress she is helping me make.

Reviewed June 2019

Charlotte has been one of the kindest, and most understanding people I've ever met. Initially I was obviously frightened about a counselor who I didn't have a lot in common with, but as it turns out this wasn't an issue in the slightest. Her advice and her guidance has given me so much courage to move forward and deal with my issues. I was simply terrified and aimless when I started counseling but now I truly feel like I'm going to be okay, and that things are going to keep on keeping on.

Reviewed May 2019

I like talking with Charlotte. She is very easy to talk to and she makes you feel comfortable, no judgement. I have been able to express to her feelings and thoughts that I have not shared with anyone else. She's the best!!

Reviewed May 2019

She’s helping a lot so far!

Reviewed April 2019

Charlotte is a very good counselor. She is straight to the point and keeps it all about you. She is very kind and professional in my opinion. She has helped me quite a bit in a short amount of time. She helps keep me focused on me and what I need to do to get healthy. She deals in truth and facts and I admire that about her very much. Thank you for all you have helped me with.

Reviewed April 2019

She is taking me from dark to light. I will forever be grateful.

Reviewed March 2019

She is amazing and a great listener. Shes giving me tools to cope with my anger issues and she takes a load of stress off of me from my dialy life. I need to keep doing sessions with her to really see how much more she can help me with a balance life with my hectic out of control emotions

Reviewed November 2023

Since joining better help & being matched w/Charlotte my life has improved immeasurably. Progress seems slow at the time, but over the year I can look back & see the proof of improvement. Therapy w/Charlotte has taken me farther than I was able to manage on my own. I really appreciate her knowledge and straight forwardness. I feel trust towards her that I have not had with many other therapists. I appreciate her insight, which has helped shift my dysfunctional thinking. I am grateful to Betterhelp for linking me w/Charlotte, and to Charlotte for taking me on as a patient.

Reviewed September 2023

Charlotte has been amazing! She's a tentative listener and has helped direct my through some past traumas with concrete ideas of how to move past them. She had answers to questions I've been unable to find my own answers to and has always made me feel validated in my own feelings. She was also punctual to all our sessions and has stayed right with me to the final minute without pushing me off the call. Thank you Charlotte!! You're awesome!

Reviewed July 2023

Charlotte is so kind and caring. She provided me a sense of security, where I can sit down with all my worries and speak freely with them and conquer them one by one. I look forward to everyone we meet. Thank you.

Reviewed June 2023

Charlotte has been wonderful, she has truly helped me immensely over the past year. I appreciate all her help and advice. 100% recommend

Reviewed June 2023

She's a good listener and curious. You can tell that she's experienced and sessions with her are productive and forward moving.

Reviewed March 2023

She is amazing!

Reviewed March 2023

Charlotte has been a big support to my mental health for the past 3 months. It was my first time seeking help via therapy and I must admit it was a little difficult/ nervous to speak openly about things at the beginning but Charlotte definitely did helped me easing into the process better than I expected. Speaking to her being my weekly routine has definitely helped steer myself towards the right path mentally as things were going quite out of hand. I will be pausing my account for a little bit but it will be great if I could be paired up with Charlotte when I return to the app.

Reviewed January 2023

Charlotte has really helped me with so many issues in my life. She has always been very supportive, gave amazing advice and is a very good listener. I always look forward to sessions with her. So far it was an amazing journey that helped me a lot!

Reviewed January 2023

Gave good insight

Reviewed January 2023

She is amazing

Reviewed December 2022

Thank you

Reviewed November 2022

Charlotte has been a great support to me thus far in my journey, thank you for all your help.

Reviewed November 2022

Charlotte is kind, caring, and gives excellent advice. I feel very comfortable with her, she has helped me through a very tough patch and I am grateful to her for listening to me when I needed it most. Highly recommend Charlotte to anyone!

Reviewed November 2022

Charlotte has helped me move through a difficult time in my life and has helped me to develop skills to improve my well-being and to develop intimacy in my marriage. She is so insightful and has given me so much hope that things will only get better. I am so grateful for all she has done for me.

Reviewed November 2022

Charlotte has been incredibly supportive. She is a wonderful listener but also shares some feedback and advice, which I very much appreciate. I have only had two sessions with her so far, but I am having a wonderful experience and really enjoy her style. I look forward to continuing my therapy journey with her.

Reviewed November 2022

Charlotte is an amazing therapist, I have had three sessions with her and in all those sessions she was supportive and helped me through my worries and fears. I would recommend her to anyone who is looking for a therapist that understands trauma informed therapy and Christian perspective.

Reviewed September 2022

I started with Charlotte when I was probably in the lowest I’ve ever been. She is a very good listener, and in a very simplistic way, she gets to the point for you to push your self growth. Sometimes we had a little bit a shallow conversations, I missed getting a little bit deeper, but overall great therapist.

Reviewed September 2022

A competent and devoted person. Warm and competent.

Reviewed August 2022

I love Charlotte, she is professional yet is able to express things to you help you understand easier, it’s so easy to open up to her that it doesn’t feel like therapy but more like talking to a really good friend. Love her.

Reviewed August 2022

Theres many positive things about Charlotte, she's a great listener, great leadership, and overall the best therapist I ever had hands down. She's gotten my life together as a whole and has changed my life. Thanks Charlotte.

Reviewed August 2022

Charlotte is a great therapist and helped me a lot so far. My stress management has improved a lot.

Reviewed July 2022

Charlotte was incredibly helpful and supportive, and provided a safe space for me to share things with her. She has a very comforting nature and helped me to understand myself. I would definitely recommend Charlotte as a therapist!

Reviewed July 2022

I’ve only had a few sessions with charlotte, but she’s the first therapist in 2 years of therapy who has made me tear up during a session. I’ve blocked out emotions about my childhood and haven’t worked past them because of this, but she broke the barriers with hard questions that hurt to answer. Crying has never felt so good because it means maybe I can uncover my trauma and move past it finally. It’s going to get worse and hurt badly to think about my childhood in a new light, but then it’ll get better, and I’m ready for both with charlotte

Reviewed June 2022

I'm thankful for Charlotte's help and support.

Reviewed June 2022

I am not good at this. I will just say that she helps me a lot.

Reviewed June 2022

Charlotte has helped me understand many different things about how I was feeling.

Reviewed May 2022

Working with Charlotte has had such a positive impact on my life. She creates a space where you feel safe to be open and share your thoughts and feelings without fear of judgment. She has guided and supported me through some very difficult times and transitions in my life. I’m very grateful to have matched, and worked with her.

Reviewed May 2022

She brings me peace and hope

Reviewed April 2022

Charlotte is really great at giving me the support and space I need.

Reviewed April 2022

Therapy with Charlotte has had such an empowering impact on my life. She's guided and supported me to become someone who I am so proud of. I am so grateful for being matched with her- words can't do her justice! She is so wise; she's able to see into the heart of situations in terms of what foundational beliefs you hold about yourself. Together she helps bring those hidden fears to light so you can question them and work through them. I was met with so much empathy. As a person she truly radiates such a beautiful light and I feel so grateful that she helped me trust that I have that same hope and light! Thank you so much Charlotte, be blessed!

Reviewed March 2022

Charlotte has been amazing, in helping me gain my confidence, in understanding that everything we do start with how we feel about our selves, loving our selves and knowing our worth, it was so life changing. I have also, accepted my life, my story and now release my future is more important than my past. All thanks to Charlotte.

Reviewed March 2022

Charlotte is an amazing person with a great approach that doesn't make you feel awkward. When I cannot think of something to talk about, she directs the conversation to different aspects, which helps me not to worry about what I need to say and to put things in perspective. Really glad I found Charlotte!

Reviewed November 2021

Forever grateful was matched with, and accepted by, Charlotte. Subscribing to better help is one of the best investments I have made. I feel heard and respected by Charlotte, and benefit from her years of experience and compassion. I feel I am making progress, and seeing the results in my life. My progress has several back tracks, but this is due to my struggle with change. Charlotte never judges me or makes me feel like I'm frustrating her.

Reviewed November 2021

All my life I never felt right; after over 7 years of being sent pillar to post, no diagnosis whilst being prescribed medicine that did not align with me, I finally decided to give Better Help a try. I was immediately put in touch with Charlotte. I noticed from the first session how different she is from all of the previous mental health practitioners I have encountered, she is very warm which helped with my anxiety, she is very communicative and she helps to keep my head on track whilst unraveling and sorting my thoughts. By the second meet I was finally gave a diagnosis, for the first time I felt like I was able to take a breathe and that is all thanks to Charlotte. I will always forever be greatful and wish her well for the support she has and continues to give me.

Reviewed September 2021

Charlotte is a kind angelic soul. She makes me feel secure, hopeful and positive about my future. I feel so much better when I have my sessions with her, I have been struggling and lost hope but she’s been there for me to help me and guide me. God bless her and she is and always will be in my prayers. Thank you Charlotte

Reviewed September 2021

Gave me a lot of useful tips without minimizing my feelings. Asks the right questions.

Reviewed September 2021

I had been looking for a councillor like Charlotte for a long time. I clicked with her almost instantly because of the way she resonated with me and held me without making me feel needy and weak. She leads you to your blind spots very skillfully. Being from a different culture, initially I thought she might not be able to understand me but cultural difference also did not become a barrier with her. I look forward to more sessions with her.

Reviewed July 2021

She is a great counsellor. She's very attentive and observant.

Reviewed July 2021

I feel heard and in good hands.

Reviewed July 2021

Thank you so much Charlotte, I am a much happier person right now because of you and it feels so good .

Reviewed June 2021

Lovely counsellor really listens and looks for solutions.

Reviewed June 2021

I would like to genuinely thank Charlotte for her time, understanding, listening skills. Her advice, thoughts are extremely welcoming in these times.

Reviewed May 2021

Charlotte's most import skill is an incredibly subtle one. She knows how to listen while silently awknowleding she's paying attention at the first available opportunity; when I stop talking, which is rare. I love how I can hear her tending to things around her home if our chat isn't too serious that day. I never feel like a burden or a bother which has been such an issue talking to my family and some friends as I'm sure it is for a lot of people.

Reviewed April 2021

Review for Charlotte Neville: I am very grateful that I found Charlotte. For so many years, I have had a feeling that one part of my brain was locked. Although I read many books, attended different courses, I still felt I could not access that part of my brain. On the very first session, she unlocked that part for me by her right diagnosis. In the last 4-5 years, I attended many workshops and online courses to heal myself. But no one could tell me what the root cause of my pain and my unbalanced thought process and behaviors was. However, Charlotte did that for me immediately after she heard my story. When you don’t know what is wrong with you, you would never be able to heal yourself. So talking to the right therapist who can help you understand the reason behind your repetitive unhealthy behavioral patterns is liberating. And I believe she was that right therapist for me. Also, I would like to add that she is an excellent listener. She fully hears you and even helps you to see the parts of your story that you are not able to see by yourself. And she gives you practical solutions. She is kind and compassionate, and at the same time disciplined enough to remind you when you go back to your past wrong habits. She is very generous too in sharing her information, books, and resources. Besides working on my main issue, I asked her to help me learn more about my identity/ true self, and she instantly sent me some useful worksheets to challenge my mind to better get to know about myself. Honestly, before starting the sessions at BetterHelp, I had doubts because I am coming from a middle eastern country that has a totally different culture from western countries. So I felt I may not be understood here. But I was surprised by how much I was heard and understood. However, I should mention that I started with another therapist at first and shared a lot about my story and current situation with him, but he could not help me at all. Then, I decided to work with Charlotte, finding her from the Betterhelp counselor directory. Now, I feel a lot of relief, though I am not able to describe my exact feelings yet. Overall, I am very happy with her and would recommend her to everyone. P.S. she is very quick in replying to messages.

Reviewed April 2021

Charlotte is warm and intelligent. I’ve tried a few different counsellors elsewhere before and she is the first one I’ve had who seems truly present. She listens, gives feedback, and is proactive in understanding and helping.

Reviewed April 2021

Charlotte is fantastic. Took me a while to find the right therapist on here, and when I found Charlotte I was in a really dark spot of my life and she helped me to overcome some big challenges and help me get my life back on track. So very grateful. Really recommend her.

Reviewed March 2021

I appreciate her and her insights.

Reviewed March 2021

I have seen quite a few therapists in the past and I can easily say Charlotte has been one of the most helpful. She is great at identifying the root cause of struggles and gives helpful insights on how to work through them. I learned new tools for coping with my anxiety and learned something new about myself every session. I looked forward to speaking with Charlotte every week!

Reviewed February 2021

Fantastic Counselor who is able to dive deep and identify what I’m going through and offer constructive, useful and practical advice. Very respectful and I feel very comfortable being myself with her during our sessions.

Reviewed February 2021

In our short time together Charlotte has been good in letting me see my situation and helping me process my thinking and feelings.

Reviewed December 2020

Charlotte has a lot of insight and has helped me tremendously in my view of self and others. She is compassionate, yet honest about life--which I appreciate. She has helped me discover my voice and for that I am grateful!

Reviewed November 2020

I love Charlotte! She is super nice and helpful. I feel like she really understands me and my problems and helps me get through them. I really appreciate her.

Reviewed November 2020

I love speaking with Charlotte. She’s helped me in ways I didn’t know I needed and I really look forward to our calls. She has a unique counsellor style that works perfect for me. I highly recommend her.

Reviewed November 2020

In the few sessions I’ve had w/Charlotte, I’ve gained so much more perspective on the things I’ve been thrashing around with for decades. Her insight and perspective are a perfect complement to the therapy I’ve previously received - I feel I am getting a more holistic understanding of my mental health. In 3 sessions, I have already added to my skills, and feel more hopeful about my life. Thank you, Charlotte.

Reviewed November 2020

Charlotte and I only got to see each other once, for reasons unrelated to her style. She provides tools for you to help yourself. In the 20 years I’ve been seeing therapists, no one has provided better advice. Excellent therapist.

Reviewed September 2020

Good counsel with empathy and care.

Reviewed August 2020

Very happy with the help

Reviewed August 2020

Joining BetterHelp and being paired with Charlotte was the best thing I could have ever done! She was able to help me push past some fairly crippling anxiety that I had been dealing with for most of my life. She was able to help me manage my anxiety, break anxious cycles, and start enjoying life again. I am forever thankful!

Reviewed August 2020

Thank you Charlotte. You are the best and your positivity is infectious. I can’t appreciate you enough for helping me and you make me want to be the best version of myself. God bless you! The world would be a better place if more people were like you ;) Your energy, your smile, you attitude and your support is helping me in many ways. I am always thankful to you from core of my heart :)

Reviewed July 2020

Charlotte is an amazing person and very professional. I felt very comfortable opening up to her and got a solid advice for my concerns. Thank you!

Reviewed July 2020

In just a few sessions, Charlotte has helped me to really identify the root of deeper issues and provide compassionate prompts, advice, and techniques which have helped me resolve them. Charlotte is very grounded and friendly in the way she communicates, which I find easy and calming to interact with. I’m very happy with her as a counselor and Charlotte will be my first choice for future sessions.

Reviewed July 2020

she’s really helpful and able to identify the roots of my issue

Reviewed July 2020

She is an excellent lestener, logic and smart. She understands quickly your issue and gives you directly the effective and practical ways to overcome your concerns. I am glad to have this experience with Charlotte. I strongly recommend her.

Reviewed June 2020

Charlotte Nerville is an awesome counselor to have. She's helped so much and makes a good listening ear with great advise.

Reviewed May 2020

I'm going to note that I've only been in therapy for about a month, but I do want to say that Charlotte is one if not the best therapist I've had. She takes the time to go past the usual 'and how does that make you feel' and actually look at what underlying beliefs/values can be causing your emotions and behaviors and it's amazing how much insight she's given me and helped me find in myself. I am not healed but I am feeling hopeful which is huge because when I started therapy, I felt like I had no hope and I would just be this way forever. Thank you Charlotte!! and if anyone reads this review and gets matched with her I want you to know that she may push you to think of some uncomfortable things but the relief and insight you get is worth it and you are lucky to have her!

Reviewed May 2020

Charlotte is an amazing counselor. She has the incredible ability to identify the root or core of an issue and immediately suggest helpful, practical and creative advice, information and tools to navigate the issue or problem. She is patient and understanding. She has been a very important component on my journey of self discovery, self actualisation and healing. I always come away feeling much better after a session with Charlotte. Thanks Charlotte!

Reviewed May 2020

Charlotte has been absolutely wonderful to work with! She helped me work through anxiety, low self-confidence, stress and depression in tough life situations. Talking with Charlotte gave me a release to express and verbalize all the things that I had been bottling up in my own mind without sharing them, and that in itself was very helpful. Charlotte is warm, kind, makes you feel very comfortable during the sessions with her. She really helped me cope with all the constant changes and challenges in life and helped me with the right perspective, mindset and tools to deal with feeling overwhelmed or anxious as a highly anxious person. I thank Charlotte for helping me build positive perspectives and self-confidence, and easing my anxious mind at times when I needed it most. I feel good and confident now to take on the world with these therapy sessions and tools, and would be open to this again when I need it again.

Reviewed May 2020

Charlotte is great. I really hit the jackpot by getting her as my first counselor. I didn’t have to wade through 2-3 people before I got to her like I have had to at other places.

Reviewed April 2020

She is a great help.

Reviewed April 2020

Charlotte is great!

Reviewed April 2020

Charlotte has been great to work with. She helped me dig up some tools I hadn't used for a while. Taught me a new tool called 422. It does help with daily mood.

Reviewed April 2020

Charlotte is very good at helping her patients identify a main structured point in whatever is conflicting them and then acting on that conflicted point with a plan of attack to get you where you need to be. She thinks deeper than what the issue is itself and helps identify other problem categories. I would highly recommend her for she has helped me with doing some deep searching and finding my motivation for achieving some goals I wouldnt have otherwise.

Reviewed April 2020

I appreciate the sessions I have been having with Charlotte over the past few months. They help to put things in perspective and help me to understand myself. I am always learning. I especially like when Charlotte asks me questions that make me stop and think - they are not always easy to answer, but they point me in a good direction to keep making progress. I'm also grateful that BetterHelp made it possible to have access to a Christian counsellor. Thanks Charlote.

Reviewed March 2020

Ms. Charlotte came into my life on a time that I did not expect to find a way out anymore. I have been struggling with PTSD my entire life and going through a violent attack with just finding therapists who were prejudiced, endangered me physically and mentally and let me down, (and women in general), BetterHelp was my last resort. I was fortunate enough to be matched with a kind soul like hers with tons of experience. I know not everyone is happy with BetterHelp's services, but they could not have matched me to a better person. I never knew that PTSD could be dealt with involving a professional in such a safe and healthy way. The moments you do not agree or do not feel understood, you can easily discuss with her and return to sessions afterward. On top of that, she looks like the cool grandmother you never had, offering comfort and a safe space throughout the sessions which every professional should be able to.

Reviewed March 2020

Charlotte is quite friendly, non-judgemental and always listens to your concerns no matter what the issue is, I would recommend her

Reviewed March 2020

Very easy to talk to you and very helpful.

Reviewed February 2020

I haven't been talking with Charlotte for very long- but already she has started to help me heal and feel better by listening and understanding. She's also given me great strategies to use when I'm feeling overwhelmed or anxious, I know she's always a chat away if I'm having a bad day.

Reviewed February 2020

It is still early in my care but so far she has been very helpful and reassuring

Reviewed February 2020

Charlotte has helped me realize and understand the direction in which I want to take my life. She has made me realize the importance in setting goals for myself and building/removing habits that would either help or hinder my progress towards those goals.

Reviewed February 2020

She is good at hearing what I am feeling through what I am saying and verbalizing that’s to me. Sometimes when she does that I feel like she realized a huge secret I am not willing to admit but it helps me process things and I am excited to be working on myself with her.

Reviewed February 2020

I was and still am going through a lot of changes in my life. Divorce, promotion, relocation to another country, new role, new team, new life, new love. I feel so lucky to be supported by Charlotte on my way. I was addicted to alcohol, smoking, doing harm to myself before we started working together. Now I am going to a gym, my life looks very promising, I stopped smoking and reduced alcohol intake. I like to live my life now, even if it is still not an easy one. I want to become a mother, and Charlotte is a great help to get there.

Reviewed January 2020

Charlotte is wonderful! I love being able to talk with her any time about anything. She often brings new perspective and knowledge. I have been doing so much better because of her!

Reviewed January 2020

She’s amazing! She listens and advises me based on the circumstances i’m facing and she definitely does her best to understand where i’m coming from

Reviewed December 2019

Charlotte has helped me with a lot of issues. She is understanding and thoughtful. She helped me figure out how to look at things differently and how to better deal with life when it gets to be too much. Thank you, Charlotte.

Reviewed December 2019

Charlotte has been amazing and understanding. This has been a great experience for me to grow and improve myself. She is there every step of the way. It feels good to have someone on your team rooting for you.

Reviewed November 2019

Charlotte really takes the time to listen to me and makes me feel appreciated. She knows what to say and how to say it to make me understand what I’m going through.

Reviewed November 2019

Charlotte helped me figure out the root of some of my problems from middle school to better understand my current self. Thanks to her I'll continue to work on those things and let go of the past.

Reviewed September 2019

I have used This company for 2 months now and I feel there's a improvement already. What a wonderful app and company. Thank you Charlotte for being my counselor.

Reviewed September 2019

Charlotte is understanding and calm — a wonderful confidante during an unsettling time in my life. Our sessions leave me more focused and confident of the steps that I can take to move in a positive direction.

Reviewed August 2019

Charlotte is very understanding and is a great listener. I started to feel better since the first day I started the service, and felt even better after the video call session. Thank you Charlotte! Thanks BetterHelp!

Reviewed August 2019

Charlotte became my friend and confidante the first time I talked to her. It is so helpful to have someone who's understanding and also knowledgeable to be there for you every day. I think she is helping me get back on my feet and feel good again and able to enjoy life like I should. I will definitely call upon her if and when traumatic circumstances happen.

Reviewed August 2019

Charlotte was just awesome, it was really a pleasure to work with her and I would recommend her highly. If and when another breakdown occurs I know exactly who I will want to talk to.

Reviewed June 2019

Charlotte is fantastic. She’s given me some things to research and keeps the dialogue open. She is great about getting me to dig deeper and supports me in rediscovering myself.

Reviewed April 2019

Charlotte has helped me realize that I am more than just a mom. I am human. I make mistakes but I don’t let them define me. She has helped me through anxiety.

Reviewed March 2019

How was your experience with Charlotte?

Frequently asked questions

Does Charlotte Neville offer telehealth visits?

Yes. Charlotte Neville works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Charlotte Neville speak?

Charlotte Neville speaks English.

How many years of experience does Charlotte Neville have?

Charlotte Neville has 36 years of experience.

Where is Charlotte Neville licensed to practice?

Charlotte Neville is licensed to practice in Missouri.

Does Charlotte Neville accept clients outside of the United States?

Yes, Charlotte Neville accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Charlotte Neville offer?

Charlotte Neville offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, and Trauma-Focused Therapy.

How can I communicate with Charlotte Neville?

Charlotte Neville can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Charlotte Neville?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.