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Janelle Potts , LPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Janelle is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Janelle. View 10 reviews
Speaks English
Offers Telehealth visits
Licensed in Pennsylvania

Recent reviews

Janelle is really a blessing to me. She is thorough in her responses to me, obviously trained and highly professional. She is dedicated and gets back to me quickly. Janelle provides encouragment , amazing insight and sound counsel both spiritually as well as emotionally.

Reviewed December 2020

She is great at what she does, she’s not judge mental and is a great listener!

Reviewed May 2023

More about Janelle

  • 13 years' experience
  • Female
  • LPC

Hello and welcome!

My name is Janelle Potts. I'm a Licensed Professional Counselor in Pennsylvania and I completed my Master of Arts in Clinical Psychology at Marywood University in Scranton. Over the past 10 years, I have gained experience working with children, adolescent, adults, couples and families in a variety of settings including outpatient, residential, corrections and medical settings. I am comfortable using a variety of approaches to address concerns such as depression, anxiety, trauma, relationships concerns and other issues.

My counseling style is warm, accepting, and compassionate and I work together with my clients to tailor our approach to their personal need. I am down to earth and related, putting my clients at ease. I enjoy emphasizing my clients’ strengths and abilities, inspiring change and growth and providing tools to assist them even after counseling is completed. I rely on strategies from Cognitive Behavioral, Dialectical Behavioral, trauma informed, Solution Focused, Client centered, family systems approaches.

Starting a new journey takes courage and it would be a privilege to work together with you.

Specialties

Stress Anxiety Relationship issues Trauma and abuse Grief Depression Addictions Family conflicts Intimacy-related issues Eating disorders Parenting issues Anger management Self esteem Career difficulties Bipolar disorder Coping with life changes Coaching Compassion fatigue Abandonment Adoption and Foster Care Commitment Issues Eating and Food-Related Issues Family of Origin Issues Family Problems Forgiveness Guilt and shame Isolation / loneliness Life purpose Mood disorders Obsessions Compulsions and OCD Panic disorder and panic attacks Post-traumatic stress Self-Harm Self-love Sexual Assault and Abuse Social anxiety and phobia Women's issues Workplace issues Young Adult Issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Motivational Interviewing
  • Narrative Therapy
  • Solution-Focused Therapy
  • Trauma-Focused Therapy

Licenses

Janelle Potts 's National Provider Identifier (NPI) is 1275950008.

  • LPC · Pennsylvania · PC007400 · Expires February 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions. Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Janelle Potts

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

10 reviews

5
4
3
2
1

Clients mention: Great Great listener Amazing Excellent Genuine Helping Listens Professional Understand Warm

Janelle is really a blessing to me. She is thorough in her responses to me, obviously trained and highly professional. She is dedicated and gets back to me quickly. Janelle provides encouragment , amazing insight and sound counsel both spiritually as well as emotionally.

Reviewed December 2020

She is great at what she does, she’s not judge mental and is a great listener!

Reviewed May 2023

I've had a couple sessions with Janelle and have really enjoyed my time so far! I came in with a situation that I thought was so complex that no one would understand. Janelle has done an excellent job with helping to unpack my feelings and give me actionable items to get me back to a place where I feel better. She's a great listener and cares about her clients.

Reviewed May 2023

Great at listening, explaining, and giving time to process. Never feels rushed, always feels genuine.

Reviewed January 2023

Janelle has been great, not pushy or anything and always respectful of what amount I was to talk or what I do or do not want to talk about. She is too notch and I couldn’t be happier for my first time doing therapy

Reviewed November 2022

She’s a literal life saver!!

Reviewed April 2022

Janelle is a very good listener and she really helps when she's talking you through bad experiences you may be dealing with at the time.

Reviewed April 2022

She's a very good listener and she makes sure she stays in touch with me even if I don't contact her.

Reviewed September 2021

I love my therapist, she’s here for me whenever I need and listens better then anyone. I’m so happy I joined this program because of her

Reviewed June 2021

I just had my first session and really liked Janelle! She was warm and friendly and I feel she really listened to me. She's been following up with me in the chat too in a way I really appreciate. This is still pretty new but I have nothing but positive things to say so far

Reviewed December 2020

How was your experience with Janelle?

Frequently asked questions

Does Janelle Potts offer telehealth visits?

Yes. Janelle Potts works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Janelle Potts speak?

Janelle Potts speaks English.

How many years of experience does Janelle Potts have?

Janelle Potts has 13 years of experience.

Where is Janelle Potts licensed to practice?

Janelle Potts is licensed to practice in Pennsylvania.

Does Janelle Potts accept clients outside of the United States?

No, Janelle Potts does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Janelle Potts offer?

Janelle Potts offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, Narrative Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Janelle Potts ?

Janelle Potts can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Janelle Potts ?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.