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Jenna Lapointe, LICSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Jenna is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Jenna. View 75 reviews
Great news, Jenna is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in West Virginia

Recent reviews

Jenna is an excellent therapist - and i've had more than i can remember. she challenges a lot of my thought processes and tries to help me think in different ways. i do not always agree with her...but i believe that is the mark of a very good clinician. i'd recommend Jenna to anyone.

Reviewed November 2024

She is AMAZING

Reviewed November 2024

More about Jenna

  • 12 years' experience
  • Female
  • LICSW

Hello! I want to welcome you and praise you for being proactive regarding your mental health. It is a powerful thing to acknowledge there are areas of your life or symptoms you are experiencing that you would like to change, and signing up for counseling is a big step towards reaching your goals. Below is some information on who I am and how I will be able to help you throughout this journey.

I believe the cornerstone to therapy is empathetic understanding paired with proactive behavioral change. Together we will create a secure place in which you can explore your thoughts, feelings, and behaviors in a non-judgmental way in order to understand what they are trying to provide to you. By reframing our cognitive, somatic, and behavioral actions in this way, we can learn to make sense of even the largest, scariest misbehaviors. With that new understanding, we will then discuss and practice applicable techniques you can utilize outside of therapy to achieve that reward in a different, healthier way.

In my practice, I use a client-centered, eclectic approach. I have experience in several empirically-proven therapeutic modalities, and I choose which modalities to use based on what changes you, the client, decide you want to make in your life. I tend towards more process-oriented approaches, including (but not limited to) Mindfulness-Based Cognitive Therapy, Acceptance and Commitment Therapy, Internal Family Systems, and Eye Movement Desensitizing and Reprocessing therapy (EMDR). I have found that these therapies reprocess symptoms clients are experiencing with their somatic, right-brain processing centers and their verbal, left-brain processing centers simultaneously, leading to more integrated and sustainable life changes in a shorter amount of time. I also have experience in Cognitive Behavioral Therapy, Assertiveness Training, and Behavioral Modification techniques.

I am a Licensed Independent Clinical Social Worker, currently practicing in West Virginia. I graduated with a bachelor’s degree in psychology from Washington College in 2009 and a master’s degree in social work from West Virginia university in 2011. I have been providing mental health therapy in an outpatient setting for the last nine years and have had the pleasure of meeting and helping a wide variety of people learn to understand, process through, and manage a range of symptoms.

If this type of therapy resonates with you, I would love to work with you. Regardless of whether you choose me as your therapist, I am very happy you have chosen to start proactively working on your mental wellbeing, and I wish you the best on your journey!

Specialties

Stress Anxiety Trauma and abuse Self esteem Depression Compassion fatigue Addictions Relationship issues Family conflicts Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Career difficulties Bipolar disorder Coping with life changes ADHD Attachment issues Body image Codependency Commitment issues Control issues Divorce and separation Emptiness Family of origin issues Family problems Forgiveness Guilt and shame Impulsivity Infidelity Isolation / loneliness Jealousy Midlife crisis Mood disorders Obsessions, compulsions, and OCD Panic disorder and panic attacks Phobias Post-traumatic stress Seasonal Affective Disorder (SAD) Self-love Somatization Workplace issues Young adult issues

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Mindfulness Therapy
  • Motivational Interviewing
  • Narrative Therapy
  • Somatic Therapy
  • Trauma-Focused Therapy
  • Internal Family Systems

Licenses

Jenna Lapointe's National Provider Identifier (NPI) is 1417243155.

  • LICSW · West Virginia · DP00943882 · Expires August 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Jenna Lapointe

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

75 reviews

5
4
3
2
1

Clients mention: Helpful Understanding Great Amazing Recommend Wonderful Helped Knowledgeable Excellent Listens

Jenna is an excellent therapist - and i've had more than i can remember. she challenges a lot of my thought processes and tries to help me think in different ways. i do not always agree with her...but i believe that is the mark of a very good clinician. i'd recommend Jenna to anyone.

Reviewed November 2024

She is AMAZING

Reviewed November 2024

Very happy with therapist.

Reviewed November 2024

She’s amazing.

Reviewed November 2024

Jenna is an answer to prayer! Extremely thankful for her attention to detail and depth of knowledge/understanding.

Reviewed September 2024

Jenna is emotionally fully present, has a gentle knowledgeable approach, and has expertise in the kind of therapy that I'm needing right now.

Reviewed August 2024

Jenna is the absolute best! 10/10

Reviewed May 2024

Absolutely wonderful provider—attentive, motivated to LISTEN and also offer excellent tools for encouraging and supporting my healing. Works well with scheduling, and responsive! She is just fantastic

Reviewed April 2024

When I started BetterHelp, I had to go through a couple different therapists to find a good match for me. I have been seeing Jenna for a couple years now. She has been so helpful, positive, kind, and supportive. Throughout my life I have different therapists before I found BetterHelp and Jenna is truly one of a kind. She makes me feel heard and inspires me to be a better me. I appreciate how accommodating she is to life’s struggles and obstacles. I am so thankful for Jenna and for BetterHelp connecting me with her. It has been life-changing.

Reviewed February 2024

Jenna is insightful and understanding. She is professional but also down to earth and real at the same time. I have never had a therapist that has helped me the way Jenna has. She has a way of guiding without pushing. I strongly recommend Jenna for anyone dealing with trauma.

Reviewed February 2024

Jenna is so patient and always responds in a way you know she understands you.

Reviewed February 2024

Phenomenal. On time, prepared, well versed. Couldn’t recommend her enough!

Reviewed January 2024

Jenna is excellent at understanding and knowing the techniques to manage ADHD, depression and anxiety. I've been to two sessions so far and I feel encouraged and heard.

Reviewed January 2024

Jenna is absolutely wonderful—she is aware of several methodologies for approaching trauma, anxiety, and always asks excellent questions as well as listens in an empowering way. I’m so glad I was paired with her!

Reviewed December 2023

She has a way to get me to see things in a new perspective

Reviewed November 2023

Jenna is an amazing therapist. She has had an overwhelmingly positive impact on my life and my mental health. I am so grateful for her help and support.

Reviewed November 2023

I have never had good experiences with counseling until I came to BetterHelp. It took me a couple tries to find the right fit for me. Jenna is so understanding, compassionate, intelligent, and helpful. She has a great way of putting things into perspective and giving me the support I need. She also has and continues to help me figure out how to manage overwhelming tasks, adjust my mindset and making sure I am taking care and considering myself.

Reviewed July 2023

Jenna is such a wonderful therapist. I feel heard and my feelings are acknowledged. The people in my life and I have noticed changes to the way I approach situations and that is all because of the work I have been doing with Jenna. I would recommend Jeanne Lapointe as a therapist to everyone!

Reviewed June 2023

She is very helpful and presents a counter perspective that I may have heard before but I am able to stop and reflect.

Reviewed April 2023

Jenna is an excellent therapist that has helped me exponentially. She is compassionate and understanding, never condescending or dismissive. I have tried multiple therapists before landing with Jenna, and I am completely satisfied with her service.

Reviewed April 2023

She is very patient and listens well and gives the space and time for better understanding

Reviewed March 2023

Jenna has been so amazing for my mental health. She gives me insight, tools, and a deeper understanding of how to manage my anxiety so that it doesn't rule my life anymore. She has been so incredibly helpful.

Reviewed February 2023

a queen

Reviewed February 2023

She is amazing and does not judge

Reviewed April 2023

Jenna is an amazing therapist! I feel listened to and she has helped me to make big changes in my life. 10 out 10 would recommend Jenna Lapointe!

Reviewed January 2023

Very supportive. Very patient.

Reviewed January 2023

She is great!

Reviewed December 2022

I'm so glad I found Jenna as my trauma therapist. She's helpful, understanding, and caring, and is making a huge difference in my well-being.

Reviewed November 2022

She is wonderful! She listens without judging and helps me understand things from a different perspective

Reviewed November 2022

Jenna is such a breath of fresh air! During our sessions I feel so heard & seen & valued as a human being. She is wonderful and amazingly kind and thoughtful. I am so lucky to have her as my therapist. She has helped me implement true healing in my life and I'm so thankful she is here on Betterhelp!

Reviewed November 2022

I followed Jenna from her previous practice. I’ve been seeing her for almost 10 years now!

Reviewed August 2022

Jenna is absolutely wonderful. I really couldn’t ask for a better therapist. She is so considerate and takes your needs into perspective. She’s really helped me find answers on why I respond to situations the way I do and been on a journey with me and helped me get diagnosed with ADHD, she was never judgmental and always supportive. I would recommend her to anyone.

Reviewed August 2022

Great

Reviewed July 2022

I have been working with Jenna for a few months now and I am so grateful to have her as my therapist. I don’t always know how to put my feelings or thoughts into words but she’s so understanding and it is so helpful to have someone that is willing to really be attentive and be thoughtful. I still have a way to go, but I’m very hopeful for the future.

Reviewed July 2022

She is very good

Reviewed July 2022

Jenna is doing a good job. She listens and helps me by giving me her thoughts.

Reviewed June 2022

Jenna has been amazing. She really helps break things down in a clear way without doing the whole "therapist speak" so you feel/know you understand and fully conceptualize. She's also just very very to earth, and has such a respect for boundaries. I texted a therapy session before video call to see what it would be like. It was like texting a friend whose licensed to let you have feelings and responses to those feelings and problems. Overall just wonderful.

Reviewed June 2022

She is so sweet and checks in often!

Reviewed May 2022

Jenna is great. She consistently allows me to vent, then completely just pops off with really useful information. And is good at reading the situation and understanding what is really going on based off my version of events

Reviewed April 2022

It’s been a long journey to find a therapist that fits my needs and understands my mind. Jenna was a great fit for me! I am so thankful to have her as my therapist. She helps me understand my emotions and helps me identify my core needs. I have learned a lot from her.

Reviewed April 2022

Jenna is an amazing listener and very helpful and very proactive with helping me. She is the first therapist in a long time I feel I can actively work with and trust.

Reviewed April 2022

I’ve been seeing Jenna for a while now and feel she understands my needs well. She’s supportive and helps me to better understand myself.

Reviewed April 2022

In possibly the three toughest months of my life, and possibly the next few darkest, Jenna has improved my mental health. Mental health is critical to simply function day to day. Jenna provides a wealth of knowledge and deeply understands my concerns. Also, Jenna has given me many skills to work through my emotions.

Reviewed March 2022

Thank you BetterHelp

Reviewed February 2022

For someone who is uninsured and has struggled with mental health needs most of her life this is an amazing opportunity to get the help I need in a cost efficient way.

Reviewed February 2022

I have had just two sessions with Jenna at this time, but I look forward to each of our meetings! Her knowledge and way of explaining topics are incredible. I truly feel valued by her. I’m very blessed to have her as my therapist

Reviewed February 2022

Jenna is wonderful at her job. Lays out very clear plans and is genuinely caring.

Reviewed January 2022

I am happy that she is able to give me helpful tools to work on. Just two weeks in I have been trying to apply it to my daily life

Reviewed January 2022

Jenna is respectful, encouraging, sensitive and caring.. Her skills are tops and I feel that I am progressing well for a 75 year old. She is well versed in her approach and her ability to connect with me.

Reviewed January 2022

Jenna is awesome! She’s always super helpful and listens attentively.

Reviewed January 2022

Jenna is very knowledgeable in strategies and listening to the needs of her clients. She makes me feel better after our sessions. Her responses are thoughtful and nonjudgmental. I would highly recommend her!

Reviewed January 2022

Jenna is an incredible therapist. She takes the time to truly listen to what I have to share and provides helpful advice and methods. I was hesitant about therapy as it can seem taboo in my family and region. Jenna made me feel safe, guided, and instantly open about what was on my mind.

Reviewed December 2021

I’ve really appreciated the way Jenna explains psychological concepts and I feel a lot better after talking things out with her. Really excited to see how the other sessions go!!

Reviewed November 2021

Jenna is great I really appreciate her thoughtfulness.

Reviewed September 2021

Jenna is awesome! I am always blown away by her insights to my relationships that I never realized. She is also very supportive. I especially appreciate how she helps me create specific plans of action. She has already helped me change the way I act in relationships for the better.

Reviewed August 2021

Jenna has helped me through one of the most difficult times in my life. She is very knowledgeable and kind. Jenna has been a God send to me!

Reviewed July 2021

Jenna has been incredible. I come to her with a different concern each time we talk and she jumps right on board with me and guides me thru what is happening now. She always has exercises I can practice on my time to ease my mind and strengthen by emotional well-being.

Reviewed July 2021

Jenna is a great counselor! She is very quick to respond and very good at what she does.

Reviewed June 2021

Jenna has been very helpful so far; she’s very understanding and she’s done a great job listening and interpreting what I have to say and finding the meanings behind it and offering different solutions. 10/10 would recommend

Reviewed May 2021

Jenna is a wonderful counselor. She genuinely cares and tries to present her ideas in a way that can be easily digested and applied. She's a life saver!

Reviewed May 2021

I've tried seeing many previous therapists, with little reaults to show for it. Jenna is different in so many ways. I'm making rapid progress working with her that I had never dreamed possible. This has been life changing.

Reviewed April 2021

So far, I am enjoying the information and learning that therapy that we decided. To me it is still very early in my therapy to be fully writing a review as I have recently started with better help. She seems very knowledgeable, understanding, and eager to help me. So far so good.

Reviewed April 2021

She is wonderful

Reviewed April 2021

Jenna has been extremely helpful as I navigate major changes in my life. She is quick to respond and very knowledgeable.

Reviewed April 2021

Jenna has been supremely knowledgeable and helpful! I could not recommend her enough. She was so kind, non-judgmental, and really gave me helpful tools and advice.

Reviewed April 2021

Jenna is an amazing counselor. We are just beginning, but she has been so patient with me and is willing to answer all my questions in detail to make sure I am comfortable and understand what we are doing.

Reviewed March 2021

Jenna is exceptionally thorough. Speaking with her feels like talking to a friend.

Reviewed March 2021

Jenna has been very helpful in many ways. She is able to explain in depth the therapeutic process and modality she is using and is very good at answering any questions I may have.

Reviewed March 2021

Jenna is very knowledgeable and responsive.

Reviewed March 2021

Jenna Lapointe is very knowledgeable, kind and respectful. She has helped/is helping me through one of the most difficult times in my life. I will forever be indebted.

Reviewed February 2021

Jenna is respectful and understanding. Not much more you could ask for. Thank you Jenna.

Reviewed January 2021

Great councilor.

Reviewed January 2021

I’m receiving far more than I expected from my interactions with Jenna. Even her timing with interactions has been perfect for my process. I didn’t think so much could be accomplished without in person visits. I actually like the flexibility of this approach better than any therapy I’ve had.

Reviewed December 2020

Jenna is great! I was at my wit's end trying to deal with my anxiety and other issues and Jenna has been nothing but patient and kind. She has given me several tools so far to deal with my issues and I've made great headway in only a few weeks. I would recommend Jenna to anyone!

Reviewed December 2020

I enjoy sharing my concerns with Jenna because she always knows how to solve the problem right on the spot. She is a very good listener and I have been managing my emotions better compare to when I was not using BetterHelp.

Reviewed November 2020

How was your experience with Jenna?

Frequently asked questions

Does Jenna Lapointe offer telehealth visits?

Yes. Jenna Lapointe works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jenna Lapointe speak?

Jenna Lapointe speaks English.

How many years of experience does Jenna Lapointe have?

Jenna Lapointe has 12 years of experience.

Where is Jenna Lapointe licensed to practice?

Jenna Lapointe is licensed to practice in West Virginia.

Does Jenna Lapointe accept clients outside of the United States?

No, Jenna Lapointe does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Jenna Lapointe offer?

Jenna Lapointe offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Somatic Therapy, Trauma-Focused Therapy, and Internal Family Systems.

How can I communicate with Jenna Lapointe?

Jenna Lapointe can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jenna Lapointe?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.