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Amy Hayes, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Amy is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Amy. View 31 reviews
Speaks English
Offers Telehealth visits
Licensed in Delaware

Recent reviews

Always a good conversation

Reviewed February 2023

Amy Hayes has been a great listener for me to work through some issues I’m having and checks on me when I haven’t posted anything. My talks get me thinking about the best way forward and her messages inspire me to think of how I’m going to succeed in my endeavors.

Reviewed December 2022

More about Amy

  • 22 years' experience
  • Female
  • LCSW

I am a Licensed Clinical Social Worker with over 20 years in the counseling field. Many of my clients experience stress, grief, anxiety, depression, difficult life transitions, and challenges surrounding blended families. My experience surrounds settings in both large cities and small towns with a span through a variety of cultures.

It becomes an important piece of our work together that I tailor my counseling approach to your needs and comfort level. My desire to help, support and motivate others comes from a personal history with overcoming some of life's major challenges and obstacles. Learning there is support out there, knowing that we can overcome suffering and find our inner strength, has become an important mission for me.

Cognitive behavioral, humanistic, empowering, and task oriented approaches are used widely in my practice. At times it can be simple daily challenges that become too overwhelming for us, while other times suffering from longer lasting challenges such as death and various trauma are why my clients seek support. When change is needed, whether we know what needs to be changed or not, we can take a look at what is going on around and within us. It is at this time that change can begin to occur. By taking the first step to a more healthy you, healing can begin, doors will open, growth occurs, and new life skills can be obtained. I hope to meet you and am glad you made it here.

Specialties

Stress Anxiety Relationship issues Self esteem Depression Addictions Family conflicts Trauma and abuse Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Career difficulties Bipolar disorder

Licenses

Amy Hayes's National Provider Identifier (NPI) is 1811383219.

  • LCSW · Delaware · Q1-0001342 · Expires January 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Amy Hayes

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

31 reviews

5
4
3
2
1

Clients mention: Recommend Great Supportive Helped Helpful Anxiety Listens Wonderful Thank you Great listener

Always a good conversation

Reviewed February 2023

Amy Hayes has been a great listener for me to work through some issues I’m having and checks on me when I haven’t posted anything. My talks get me thinking about the best way forward and her messages inspire me to think of how I’m going to succeed in my endeavors.

Reviewed December 2022

Being paired by BetterHelp with my therapist Amy Hayes made me realize what a great move I had made reaching out. Amy is perfect for me - has experience with what I’m going through, is supportive, and offers ideas for me to consider in my wellness journey. Don’t hesitate to try BetterHelp, I did and I realize now that good quality effective therapy/ help was always right there.

Reviewed November 2022

Amy is awesome and I’ve been seeing her for 18 months or so. She’s made a tremendous difference for me and I always look forward to seeing her.

Reviewed November 2021

Amy is very friendly and attentive. When talking with her, she validates your feelings and experiences while providing feedback and care that is personalized to your needs. She is the best. I highly recommend her!

Reviewed November 2021

Amy is an excellency counselor who always listens to my needs and offers very helpful and life changing advice.

Reviewed January 2021

Amy is a wonderfully compassionate therapist. She truly takes all of what I have to say into her responses and she always makes time to hear me. As someone surrounded by therapists, it’s very refreshing to find someone slightly different than what I am constantly exposed to.

Reviewed September 2020

Amy is very dedicated to her craft and always checked in with me to see how I'm doing and that goes along way for my progress !

Reviewed August 2020

She’s amazing and really makes me feel seen and heard.

Reviewed August 2020

Amy is awesome. I clicked with her immediately and poured my heart and soul out right away. I've been seeing her (via video) for about 4 months and she has helped me tremendously though a difficult time where my father died and I was dealing with possible weightloss surgery. I have no plans to stop seeing her as she makes me feel better every time I speak to her. I see thing more clearly and don't get stressed about the future and upcoming tasks. I can't recommend Amy highly enough

Reviewed July 2020

I met with Amy for the first time through video conference last week. Prior to that, she would send me messages to obtain background information. I found this very helpful when we "officially" met face-to-face because she already knew enough about me to head right into some things to help me get started towards progress.

Reviewed June 2020

Amy is absolutely incredible. I found her in a very dark space. She’s helped me understand my sense of self, appropriating feelings, and not being scared to share them. The foundation she laid for me in that dark place has changed me forever. Thank you, Amy. You’re incredible.

Reviewed May 2020

Amy is absolutely wonderful. She’s always lending a listening ear and offers frequent suggestions to get me out of the rut that I sometimes find myself in. And she makes sure to check in on me frequently, even when I forgot to hit the send button on my last message. She is a great therapist and I highly recommend her to anyone who needs her services.

Reviewed May 2020

I just rejoined Betterhelp after having to cancel due to financial reasons. I was immediately re-paired with Amy and couldn't have been more thrilled. Amy is a great listener and knows when to give advice and when to have you work it out on your own (with her coaching, of course). Could not recommend any higher.

Reviewed April 2020

Amy has been great and instrumental in my mental health healing and development. I have been continuing to use all the lessons that she teaches in my daily life and over the last several months things have been slowly progressing in the right direction. The advice that has been received is remarkable and look forward to continuing my therapy sessions.

Reviewed March 2020

Amy is wonderful and very down to earth. She *gets* me and talks to me in a way that no one else has, especially when it comes to my extreme anxiety and OCD. She makes me think about both anxiety and OCD in a way that I never have - she always makes it into a positive and for that, I am grateful! Amy is awesome

Reviewed March 2020

I enjoy working with Amy Hayes because she is effective and articulate and, more importantly, she is super compassionate and supportive.

Reviewed February 2020

She has been a very supportive counselor who never ceases to remind me of my power as an individual. She helps me so much in just finding a different outside perspective on what's going on in my life. I found her support and encouragement very helpful.

Reviewed January 2020

Amy has proven to be a lifeline in a very turbulent time for me. She keeps me focusing on what I need to do to move forward, not letting me mire myself in the past. She helps me think logically, not letting my depression and anxiety color my thoughts. She’s supportive and at the same time, extremely real. She’s been an amazing counselor so far and I look forward to working more with her.

Reviewed December 2019

Amy is a great listener who really helps me dive into the why's behind my thoughts and feelings. She has been timely, wise and, above all, comforting, in her words and wisdom. All the while, she encourages me to come up with my own plans and understandings.

Reviewed December 2019

I felt comfortable with Amy right away. She really makes me feel heard and offers me tools to help with my therapy. Being able to message anytime has been great and Amy also offers many other ways of communicating. She’s been really helpful.

Reviewed November 2019

It is so nice to have someone that actually listens. Thank you!

Reviewed July 2019

Any is very helpful and patient focused. She is good to work with.

Reviewed July 2019

Amy is truly understanding and a pleasure to work with.

Reviewed July 2019

Amy has been wonderful. She always responds promptly and understands my concerns. She focuses on the things that I am doing to help myself and I really like that. She’s motivating understanding and very caring. I’d recommend her to anyone needing help.

Reviewed February 2019

I feel so fortunate to have Amy Hayes as my counselor. She is smart, insightful, gets just what the issues are and knows how to give the right response. She is so with the client and I felt her guidance was incredibly on target! Thank you, Amy!

Reviewed February 2019

Amy listens and sets up goals of different sorts and set up aims for goals. And follows up. And asks questions which get me thinking.

Reviewed February 2019

Amy has been helping through one of the toughest times of my life. She has brought my spirits back up and is very supportive also gives different advice on how to achieve your goals me I knew what I wanted and how I was going to to do it I needed support and advice because sometimes your head is just racing with thoughts she can help calm them down talking to you. I would highly recommend her and use her again in the future if I ever needed this again.

Reviewed February 2019

After quite a while of trying to get over some mental health issues I was having for roughly a year, I signed up to BetterHelp and was paired with Amy; she was excellent and welcoming in something that I was apprehensive about, and in a few short weeks she helped me really turn things around. I would recommend her to anyone.

Reviewed May 2018

Amy is a very compassionate and supportive counselor with good expertise. I have briefly worked with her through a difficult moment and she helped me understand and see better the situation for what it was. I recommend her to anyone looking for an experienced yet emphatic counselor.

Reviewed August 2017

Thanks to Amy, I could recover from the relationship problem so fast when I lost hope. Amy is a professional and patient counselor, I can text her anytime when I had problems and thoughts, and she always encourages me and tells me what's going on and how to do better step by step. We have had one live session to talk about the situations and she gave me professional suggestions which helped me so much. Now we are on the way to figure out my emotional control and family influence. I do trust Amy!

Reviewed July 2017

How was your experience with Amy?

Frequently asked questions

Does Amy Hayes offer telehealth visits?

Yes. Amy Hayes works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Amy Hayes speak?

Amy Hayes speaks English.

How many years of experience does Amy Hayes have?

Amy Hayes has 22 years of experience.

Where is Amy Hayes licensed to practice?

Amy Hayes is licensed to practice in Delaware.

Does Amy Hayes accept clients outside of the United States?

No, Amy Hayes does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Amy Hayes?

Amy Hayes can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Amy Hayes?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.