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Simone Mack, LMHC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Simone is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Simone. View 30 reviews
Speaks English
Offers Telehealth visits
Licensed in Florida

Recent reviews

Simone has been vital during a transitional/growth period of my life. She has been a constant source of light and acceptance, supporting me on my self-love journey and moving into the most authentic version of my self right now. I know that this time of isolation during COVID has been made 1000x better by my work with her.

Reviewed March 2021

Although we haven’t completed our therapy sessions, I already see a drastic difference in where I was and where I am. Simone gives me something to look forward to every Monday and makes me feel heard and acknowledged. I love her so much!

Reviewed March 2021

More about Simone

  • 15 years' experience
  • Female
  • LMHC

My name is Simone Mack and I have a passion for counseling and providing support to others. I received my Master in Mental Health Counseling at Nova Southeastern University and received my Bachelors Degree in Psychology at Florida International University in Miami, Florida. I am a Licensed Mental Health Counselor in Florida and I am also in the process of becoming a Certified Gambling Addictions Therapist. I am familiar with personality disorder traits and characteristics. My passion for counseling is to move clients and their families out of the darkness of addiction and other issues they may be facing and process with them that there is a light at the end of the tunnel. I have many years of working with those who struggle with addiction, depression, stress, anxiety, relationship/marital issues and trauma/abuse. I also have years of working with families, LGBT, anger, self-esteem issues, Bipolar, Grief and loss and intimacy issues.

My style and approach is loving and kind with a hint of firmness when needed. I always strive to get my clients to look at their current situation and find healthy ways to manage their feelings and issues they may be facing. I strive to get my clients to gain insight into what they have control over. I encourage and empower my clients because I know and believe that they have the power and strength to overcome any obstacle they may be facing, even if they may not see this at the time. I believe in focusing on the here and now and being able to love and appreciate living in the present moment. I feel that if one is stuck in the past or the future, they miss out on the joys of the present. I strive to help my clients be able to gain a healthy balance with life.

I know that online counseling may be new for you, so I want to let you my approach with working with online clients. Once you become a new member I suggest that we complete a live session (preferably 30 minutes via Live Chat). That way we can introduce ourselves and begin building the therapeutic relationship. After the introduction period, I suggest that we have at least one live session per week and I will respond to your messages in the forum in a timely manner.

My goal for you is to get you to a place where you can look at your current situation and find healthier ways to cope with it. I want you to find balance and peace in your life and your situation. I know that life isn't always going to have happy moments and I want to be able to guide and assist you in your time of need.

Specialties

Stress Anxiety Relationship issues Trauma and abuse Self esteem Depression Addictions LGBT Family conflicts Grief Intimacy-related issues Eating disorders Parenting issues Anger management Bipolar disorder Coping with life changes Infidelity Obsessions, compulsions, and OCD Phobias Prejudice and discrimination Process addiction (porn, exercise, gambling)

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Existential Therapy

Licenses

Simone Mack's National Provider Identifier (NPI) is 1508365495.

  • LMHC · Florida · MH13402 · Expires March 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Simone Mack

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

30 reviews

5
4
3
2
1

Clients mention: Helped Great Recommend Helpful Listens Understand Wonderful Thank you Confident Healing

Simone has been vital during a transitional/growth period of my life. She has been a constant source of light and acceptance, supporting me on my self-love journey and moving into the most authentic version of my self right now. I know that this time of isolation during COVID has been made 1000x better by my work with her.

Reviewed March 2021

Although we haven’t completed our therapy sessions, I already see a drastic difference in where I was and where I am. Simone gives me something to look forward to every Monday and makes me feel heard and acknowledged. I love her so much!

Reviewed March 2021

Thank you Simone for your on going check-ins with me. I feel seen and heard and that means a lot to me

Reviewed November 2020

I had a wonderful experience with Simone. She understood where I was in my life and how I could achieve my goals then focus my attention on the small steps I needed to take to achieve those goals from a mental health, personal and lifestyle perspective. I was in the process of coming out of a difficult and somewhat toxic relationship and she helped me rediscover myself, find ways to work through my depression and focus on the positive things I enjoy doing in my life. I couldn't recommend her enough.

Reviewed September 2020

Simone has been a wonderful counselor to me. She has always encouraged me and has always focused on my strengths. I have different diagnoses and she has been able to help me with all of them. She is so skilled and she has given me so many great tools. I'm so glad she has been my counselor.

Reviewed August 2020

She’s wonderful! She has helped me so much and I share my experience with everyone that I meet!

Reviewed July 2020

Simone has been a huge help in the process of my healing. She’s very caring, patient, compassionate, and responsive. She’s helped me process my trauma, learn coping habits, and added helpful worksheets when needed. She’s a great listener and makes me feel validated and heard. I highly recommend her on your therapy journey!!

Reviewed June 2020

Simone was of great help. She helped and guided me to further my healing process while being compassionate and thoughtful in her intervention. She was always available and contributed greatly to my personal growth by suggesting concrete steps and exercise.

Reviewed April 2020

Simone was kind, patient, understanding and gave me clarity and direction even in my strangest of moods.

Reviewed December 2019

She’s very friendly and personable.

Reviewed August 2019

Simone has been a great help to me the last few weeks and I am excited to see where my therapy journey with her goes. I am feeling hopeful for the future for the first time in a long time and I definitely thank her for her guidance and uplifting words.

Reviewed July 2019

Simone is very supportive and constructive. Talking about my issues and anxiaties has really helped to change my thought patterns and trust in my coping mechanisms. I would recommend and I will come back to Simone and Betterhelp if I have any more struggles.

Reviewed May 2018

A lovely one.

Reviewed May 2018

Thank you Simone with your help with dealing with forgiveness and rebuilding relationships. Thanks for your support.

Reviewed March 2018

Simone takes the time to understand your problems and will then give good advice and tips to follow which provide a solution. I can say that within a short term, I have learned quite a bit on how I can improve.

Reviewed March 2018

She is amazing, she really listens to me.

Reviewed March 2018

Simone helped me a lot and I truly felt understood and heard. She is very friendly and provides good insight and support.

Reviewed February 2018

Simone has been so helpful for me while I deal with my anxiety disorder. She's kind and insightful and encouraging at the right moments, which help me realize when I'm being too hard on myself and helping me understand how to deal with things better. The strategies that we've talked about together have been helping me feel better, and Simone makes sure to check in on me regularly. I highly recommend her!

Reviewed February 2018

Simone was very helpful in listening and targeting specific areas that I needed advice in. She listened and tackled the core issues. Many of the questions she brought to the surface, allowed me to realized certain things about myself. Simone has given me some tools to reflect on going forward. I think her openness to my concerns, regardless of the subject matter, lifted a great weight off of my shoulders. She has given me confidence in moving forward and has allowed me to realize that a lot of pressure that I put on myself is unnecessary and that I have a lot of untapped potential. Thanks Simone!

Reviewed January 2018

Simone is a great counselor. She listens, understands, and uplifts. I have enjoyed talking with her for the last few months and she has helped me get through some tough situations and provided helpful insight and objective perspective. Thanks so much!

Reviewed January 2018

Simone has been a great sounding board, she pays attention to details and isn’t afraid to ask/help you ask yourself the hard questions and work through things to find an answer or solution. She encourages, recognizes and applauds victories. She responds in a timely manner and doesn’t leave you feeling like you’ve been left hanging. Thanks Simone.

Reviewed January 2018

Great.

Reviewed January 2018

She’s incredible. Give her a raise!

Reviewed December 2017

Simone is great! She is kind and responds very quickly, and even messages to check in when I haven't responded in a few days. She is just the extra help I need pushing me in the right direction!

Reviewed November 2017

Simone checks in on me when I have been slow to correspond, which I appreciate. She listens thoughtfully and asks questions that make me think carefully about what I'm facing. I can recommend her wholeheartedly!

Reviewed November 2017

Simon makes sure I feel understood, and if something I say is unclear, she will ask.. what do you mean by that.. and she calms me down. I feel understood, heard, and not alone - even if that is weird. Even if we don't talk, just knowing she exists there, in the US, a person who knows my struggles and I can reach when I want, that's calming.

Reviewed June 2017

very kind, shows she cares

Reviewed January 2017

Simone was a great help to me. She is very warm and kind, and I quickly felt at ease talking to her. I came in feeling very low, anxious, stuck, and depressed with no idea what to do. Through my time working with Simone, she helped me to work through feelings of guilt and other negative feelings I had. She also helped me to discover and come to conclusions on my own, which really helped me to think critically and actually see the issues and the habits that have been negatively affecting me. I came out feeling more confident and aware of areas I need to focus on. I have made positive progress away from the low spot where I started, and I am very thankful for that. Thank you, Simone!

Reviewed January 2017

Simone is excellent to talk to and she has helped me figure out many things in my life lately that I couldn't face or figure out myself. I owe her a lot.

Reviewed November 2016

I would like to say how grateful I am for Simon's counseling. The service I received was invaluable. I cannot recommend Simone highly enough!

Reviewed June 2016

How was your experience with Simone?

Frequently asked questions

Does Simone Mack offer telehealth visits?

Yes. Simone Mack works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Simone Mack speak?

Simone Mack speaks English.

How many years of experience does Simone Mack have?

Simone Mack has 15 years of experience.

Where is Simone Mack licensed to practice?

Simone Mack is licensed to practice in Florida.

Does Simone Mack accept clients outside of the United States?

Yes, Simone Mack accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Simone Mack offer?

Simone Mack offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), and Existential Therapy.

How can I communicate with Simone Mack?

Simone Mack can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Simone Mack?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.