I started using the app in 2020 when I was going through, not only a pandemic, but also terrible postpartum with my first child. After waking up at 3 am for the third night in a row with terrible intrusive thoughts about myself and my family, I just typed “help” into the search bar in the App Store. Better help popped up and I signed up right then and there. It saved my sanity and 3 years later, now with baby number two, Susan has talked me down from many panic attacks, horrible depressive episodes and celebrated my triumphs. I’m so very great full for her and for better help.
SUSAN SCHANEN, LCSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
SUSAN is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with SUSAN. View 20 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in Florida
Recent reviews
Susan is great. She’s caring and sympathetic to my struggles and always offers coping mechanisms so I can handle my anxiety
More about SUSAN
- 25 years' experience
- Female
- LCSW
I am a Licensed Clinical Social Worker in Jacksonville Florida with over 20 years of experience working as an Individual and Family Therapist. I have worked with clients with a wide range of concerns including depression, anxiety, relationship issues, parenting problems, and trauma issues which includes physical trauma and emotional trauma.
My counseling style is warm and interactive. I believe in treating everyone with respect, sensitivity and compassion. I do not believe in stigmatizing labels. My approach combines cognitive-behavioral, and trauma focused counseling. I will tailor our dialog and treatment plan to meet your unique and specific needs.
It takes courage to seek for a more fulfilling and happier life and to take the first steps towards a change. If you are ready to take that step I am here to support and empower you.
I look forward to working with you!
Specialties
Treatment Approaches
- Cognitive Behavioral Therapy (CBT)
- Trauma-Focused Therapy
Licenses
SUSAN SCHANEN's National Provider Identifier (NPI) is 1922160282.
- LCSW · Florida · SW3892 · Expires March 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for SUSAN SCHANEN
All reviews have been submitted by clients after seeing the provider.
Overall rating:
I started using the app in 2020 when I was going through, not only a pandemic, but also terrible postpartum with my first child. After waking up at 3 am for the third night in a row with terrible intrusive thoughts about myself and my family, I just typed “help” into the search bar in the App Store. Better help popped up and I signed up right then and there. It saved my sanity and 3 years later, now with baby number two, Susan has talked me down from many panic attacks, horrible depressive episodes and celebrated my triumphs. I’m so very great full for her and for better help.
Susan is great. She’s caring and sympathetic to my struggles and always offers coping mechanisms so I can handle my anxiety
Amazing!
Such a great counselor . To vent with, receive input that’s non bias and understands the issue
She is amazing
I’ve really enjoyed having Susan as a therapist. She’s really good at knowing when I just need a vent or a chat versus when I really need to work on something. She’s easy to talk to and has helped me immensely. I would definitely recommend her!
She’s amazing
Susan is amazing
Susan helped me reframe my experiences so that I could make break throughs. Highly recommend.
Susan is excellent listener. She lets me speak and softly interjects when she needs to add something of value. Gives great advice and coping skills. HIGHLY recommend.
I think Susan is a great listener and has a breadth of knowledge and experience that has proved to be invaluable to me. I appreciate her compassion and ability to guide me through some tough situations I’ve had to deal with. Overall Susan is a great person and I’m happy to have her in my life
Susan is compassionate, understanding, and very easy to talk to, even about very difficult topics. She listens without judgment and helps me better understand myself and my relationships. She is great about pointing out my strengths and encouraging me to be kinder to myself, which has helped me develop my self esteem. I always feel heard and respected during our sessions. Susan is wonderful!
Susan helped me through a rough patch that definitely isn’t over, but she gave me the strength to continue through it. I have to quit therapy due to financial reasons, but i hope i will be matched with her in the future. I will miss the positive reinforcement, the support, and the overall companionship and mentorship she provided me with. She is great at what she does. :)
Susan has been a great help to me through a rough few months recently. It’s like talking to a good friend you can be totally candid with. We are building a really warm and open therapeutic alliance and I look forward to our interactions each time.
Susan is fantastic. She's helped be bring some closure to my life. And I can't wait to see where she helps lead me.
Susan holds a personal,safe and non judgemental space that invites awareness, acceptance and healing. Susan is so supportive and really lets me know that this is a team effort. She is incredibly atuned to how I am feeling and knows when to take things slow ,when it's time to give me an assist so that I may move forward and when to just tell it like it is. I look forward to speaking with her and appreciate hearing her perspective on things. She's the real deal.
Susan is definitely a very understanding and warm hearted person! Even though my journey just started with her, by communicating with her, I feel like I am growing as a person, and most of all I am being supported and understood. I definitely recommend her!
She is extremely open minded which is crucial when you are spiritual
I was lucky to be matched with Susan, she’s exactly what I needed. Gentle but with perfect understanding and gives healthy, straight forward advice. 10/10 After speaking with her over the phone I felt a 100 times better and finally had some clarity and direction.
Susan has been just great for me! She’s reassuring and down to earth and I cannot thank her enough for her help!
Frequently asked questions
Does SUSAN SCHANEN offer telehealth visits?
Yes. SUSAN SCHANEN works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does SUSAN SCHANEN speak?
SUSAN SCHANEN speaks English.
How many years of experience does SUSAN SCHANEN have?
SUSAN SCHANEN has 25 years of experience.
Where is SUSAN SCHANEN licensed to practice?
SUSAN SCHANEN is licensed to practice in Florida.
Does SUSAN SCHANEN accept clients outside of the United States?
No, SUSAN SCHANEN does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does SUSAN SCHANEN offer?
SUSAN SCHANEN offers clients Cognitive Behavioral Therapy (CBT) and Trauma-Focused Therapy.
How can I communicate with SUSAN SCHANEN?
SUSAN SCHANEN can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with SUSAN SCHANEN?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.