Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Sus Austill, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Sus is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Sus. View 42 reviews
Speaks English
Offers Telehealth visits
Licensed in Florida

Recent reviews

For the first time in the 20 years of seeing therapist and counselors, I finally found one that helps me in a way that works for me.

Sep 2024

Sus is very kind and understanding. She listens well and then offers perspective and solutions. Would definitely recommend her.

Sep 2024

More about Sus

  • 30 years' experience
  • Female
  • LCSW

Your story honors me

As you have a path that is unique to you.

I offer to walk with you …

To provide support over rough ground,

To offer tools for repair or new directions

Or just a chance to tell your story.

I bring 40 years of sobriety, 39 years of parenting; 28 years of working with children, adolescent, adults and families in the areas of mental health, substance use disorders and crisis stabilization in settings including outpatient, residential and inpatient. Personally, I also benefitted greatly from six years of therapy as I believe a good therapist has a therapist. Thus, my style has become intuitive over time instead of using just one type of therapy. My virtual toolbox includes genograms, recovery based therapy, motivational interviewing, empathetic listening, gestalt therapy, cognitive-behaviorlal theory, narrative therapy and tai chi.

Areas of speciality include PTSD/Moral Injury/Compassion Fatigue; Substance Use/Abuse/Dependency; ADHD; LGBTQ+; Depression; Anxiety, Childhood Trauma and Family Systems. I especially welcome people who may feel marginalized or isolated in this time of heightened stress as we are coping with a pandemic.

I offer to walk with you to provide support over rough ground, to offer tools to ease your path forward or just a chance to rest and share your story in safety.

Specialties

Addictions LGBT Trauma and abuse Grief ADHD Stress Anxiety Relationship issues Family conflicts Intimacy-related issues Parenting issues Anger management Self esteem Bipolar disorder Depression Coping with life changes Compassion fatigue Cancer Caregiver issues and stress Codependency Domestic Violence Drug and Alcohol Addiction Family of Origin Issues First Responder Issues Forgiveness Gender Dysphoria Guilt and shame Immigration Issues Impulsivity Isolation / loneliness Life purpose Military and Veterans Issues Mood disorders Multicultural Concerns Post-traumatic stress Prejudice and Discrimination Self-love Sexual Assault and Abuse Sexuality Social anxiety and phobia Traumatic Brain Injury Women's issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Motivational Interviewing
  • Narrative Therapy
  • Trauma-Focused Therapy

Licenses

Sus Austill's National Provider Identifier (NPI) is 1730639238.

  • LCSW · Florida · SW11374 · Expires March 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions. Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Sus Austill

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

42 reviews

5
4
3
2
1

Clients mention: Recommend Great Helped Comfortable Understanding Wonderful Thank you Amazing Grateful Helpful

For the first time in the 20 years of seeing therapist and counselors, I finally found one that helps me in a way that works for me.

Sep 2024

Sus is very kind and understanding. She listens well and then offers perspective and solutions. Would definitely recommend her.

Sep 2024

Sus Austill has been so helpful in assisting me with working thru past and present obstacles. Her kindness and understanding has helped me be better than I was when I started.

Sep 2024

Thank you so much. You really helped me to know everything is going to be okay.

Aug 2024

Sus always makes time to listen!

Jul 2024

Sus is patient and understanding and incredibly knowledgeable. Helping me learn so much and move past a lot of traumas and understanding more of myself.

Jun 2024

By far the best therapist I have ever had. She is simply the best to talk to!

Jun 2024

I’ve only met w Sus once but had an immediate connection. We have similar backgrounds, and she respects my stories. She respects my trials, my tribulations, my uncertainty about current situations, and generally Has the capacity to hold space, a sacred space space for what is troubling me.

Mar 2024

Sus is a beautiful part of this world, she listens to you and hears you. Then she offers another way of thinking about that moment... Never dismissing you, just asking you to look and all while making sure you know she sees you.

Mar 2024

Sus is very kind and makes you feel very comfortable from the first moment. They have helped me with a lot of personal issues that I otherwise would’ve been stuck with. I appreciate sus and would highly recommend anyone to them!

Nov 2023

She is attentive and caring and asks the right questions

Nov 2023

Sus has been exactly what I need. She is non judgmental, a great listener, and is not afraid to say it plainly. She gives me actual tools to use in my communication.

Nov 2023

Sus has made it so easy to open up and immediately seems to have identified what I needed from therapy. So grateful to have matched!

Oct 2023

Sus is a true blessing to have as my new therapist. I was nervous starting over with a new therapist after my first left Better Help. From our first session, Sus made me feel comfortable and heard. I got more insight in one session that I could relate to than I ever got with my previous therapist. I can not wait to continue my journey with her.

Sep 2023

Very kind and understand and has great feedback on my issues and is incredibly accommodating

Jul 2023

Sus is an amazing therapist, she listen and gives great advice! Somehow she makes me positive at the end of the session! Plus she always come up with creative ways! She’s unique

Feb 2023

Sus is just wonderful , I didn’t think for a moment that therapy would be this helpful and thanks to Sus it’s just what I’ve been missing. Love how she makes you feel comfortable and how open you can be with her. I am grateful that I got her.

Feb 2023

Great therapist!! She quickly established a rapport with me and could talk to me at my level!!

Apr 2023

I’ve been using this app since 2019. I found Sus in 2020. She has helped me change my life for the better. I believe in her abilities tremendously.

Apr 2023

Sus has a lot of patience and does not make your sessions feel “rushed”. She is also kind a receptive. I would highly recommend Sus!

Feb 2023

I’m back for round 3. I love BetterHelp and recommend it constantly. It’s helped me greatly.

Dec 2022

Sus is very compassionate and wise. She listens to me well and is able to adapt to the different seasons and moods I’m in. She’s helped me a lot during the time I’ve been with her and I highly recommend her.

Sep 2022

She defines what a therapist is!

L.I.·Aug 2022

Sus is kind and compassionate I’m so thankful for her help.

S.T.·Apr 2022

She is amazing so intuitive So compassionate and Encouraging

K.E.·Mar 2022

I love my therapy sessions with sus. She is insightful, caring, and super friendly. Talking to sus feels like you are talking to a friend you have known your whole life. Highly recommend her!

D.E.·Mar 2022

This extremely smart and wonderful woman had me at "hello" lol. Like she knew everything about me from the moment I entroduced myself, a very bond-ful personality. Will be continuing my membership for sure!

D.A.·Feb 2022

Sus has been a great support system for me helping me navigate my emotions, thoughts, & feelings. I am very lucky to be paired with her & I am grateful for her knowledge & experience.

K.R.·Feb 2022

Meeting Sus is one of the biggest blessings I could have possibly asked for, I wish there was a measurable way to show how much of impact she has made in my life. She hears you and that makes a world of difference. I have laughed with her, cried with her and never have felt judged. I feel I'm healing.. thank you Sus...

F.A.·Jan 2022

Sus is funny, focused and has a way with her words. I love interacting with her.

J.I.·Nov 2021

Really enjoy working with Sus; such a patient and nice lady who genuinely cares about the people she works with. Thank you Sus!

A.M.·Nov 2021

Sis have helped me navigate many struggles in my life. She had some relatable moments which makes our therapy session more connective. I would recommend Sus to any friends or famil.

K.R.·Oct 2021

Sus has been an so incredible to me. Offered me guidance and kindness. I can’t express my gratitude in words. I am thankful forever for dear sus

T.H.·Oct 2021

I have only had 2 sessions with Sus. She is extremely generous with her time and sharing insights/stories that are metaphors for learning.

M.E.·Sep 2021

Sus is absolutely amazing. She is sincere and truthful! She has so many ways to take points of view, and she teaches you how to cope. I do not feel like a patient in speaking with her. I feel like I am talking to a long-lost close friend. Sus really takes her time with you and is so gentle, and is tough when you need her to be! I have been to so many therapists, and never have I so easily connected with one! I LOVE Sus!!!

E.R.·Sep 2021

I have had several therapists and never connected like I do with Sus. She offers so many different view points and sincere suggestions. I don’t feel like a time slot. She makes time and has offered to sacrifice her personal time for me when needed. I get excited knowing I have a session with her. She has a stellar personality and makes me feel so comfortable sharing. I have very high walls and communication is very hard for me usually. I feel she gives me effective tools to learn myself and this life I’m living.

C.O.·Jul 2021

Sus is always there for me when I need her, and she is always giving me very helpful and calm advice. I would highly recommend her for any sort of self confidence or relationship uncertainty. I plan to continue with her because I feel great having someone like her to talk to!

K.I.·Jul 2021

She is very intuitive and her guidance is spot on. I enjoy working with her and I feel supported. Thank you Sus!

S.A.·Jun 2021

Sus is a wonderful counselor! She understood exactly how I felt and was able to offer invaluable insight, advice, strategies and tips that have allowed me to manage my stress better. I'm so glad I was matched with Sus and I would recommend her expertise to anyone.

J.E.·Jun 2021

Sus has been absolutely wonderful. She is encouraging and very kind. She has been doing a tremendous job at checking in with me and making herself available. She times the time to listen and offers inciteful advice. She uses great analogies to help understand the process of navigating through my situation.

K.R.·Jun 2021

She’s interesting, open, loving person with big heart. I like to talk to her.. She sharing her story as well. it’s good to have her as companion in my daily life. I feel she''s strong, funny person that i can believe..! Look forward on our interaction, our work..

J.E.·May 2021

Extremely happy with my counselor Sus, she is amazingly supportive and ready whenever I need her

T.H.·May 2021

How was your experience with Sus?

Frequently asked questions

Does Sus Austill offer telehealth visits?

Yes. Sus Austill works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Sus Austill speak?

Sus Austill speaks English.

How many years of experience does Sus Austill have?

Sus Austill has 30 years of experience.

Where is Sus Austill licensed to practice?

Sus Austill is licensed to practice in Florida.

Does Sus Austill accept clients outside of the United States?

Yes, Sus Austill accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Sus Austill offer?

Sus Austill offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Narrative Therapy, and Trauma-Focused Therapy.

How can I communicate with Sus Austill?

Sus Austill can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Sus Austill?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

Please note: It can take up to a few days to be matched to a therapist.