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Dr. Cassandra April, LCPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Cassandra is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Cassandra. View 76 reviews
Great news, Cassandra is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Illinois

Recent reviews

Dr. April has been a huge help putting things in perspective and getting to a better place mentally in my life. I definitely had a lot of drama coming in. Dr. April is going to hold you accountable , is firm but fair and also gives you tools to work through your issues. I really appreciate my time working with Dr. April and I highly recommend working with her if you have the chance.

Reviewed November 2024

Understands and helps ground me

Reviewed September 2024

More about Cassandra

  • 30 years' experience
  • Female
  • LCPC

I am an African American female located in the Chicago land area. I have been a licensed clinical professional counselor in the state of Illinois for over 25 years. I also have many years of experience teaching counseling and psychology as an adjunct professor at six different colleges and universities.

As a therapist who is also a Christian, I assist people in the areas of faith and spiritual matters, if requested. I am the author of the new book "Tending to Broken Hearts: Reflections from Three Decades in the Counselor's Chair" available on Amazon.

I do not operate according to the medical model and don't work with issues pertaining to psychotropic medications or imbalanced brain chemistry. I operate from the perspective that we all have choices, and need to make healthy ones in order to live mentally, emotionally, and spiritually healthy lives.

Specialties

Family conflicts Trauma and abuse Grief Depression Coping with life changes Stress Anxiety Addictions Relationship issues Anger management Self esteem Compassion fatigue Abandonment Adoption and foster care Blended family issues Codependency Commitment issues Communication problems Control issues Emptiness Family of origin issues Family problems Forgiveness Guilt and shame Isolation / loneliness Jealousy Life purpose Multicultural concerns Paranoia Personality disorders Post-traumatic stress Prejudice and discrimination Self-harm Self-love Young adult issues

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)
  • Motivational Interviewing
  • Psychodynamic Therapy
  • Solution-Focused Therapy

Licenses

Dr. Cassandra April's National Provider Identifier (NPI) is 1316299258.

  • LCPC · Illinois · 180002527 · Expires March 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Dr. Cassandra April

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

76 reviews

5
4
3
2
1

Clients mention: Great Listens Recommend Helped Helpful Knowledgeable Easy Wonderful Understanding Easy to talk

Dr. April has been a huge help putting things in perspective and getting to a better place mentally in my life. I definitely had a lot of drama coming in. Dr. April is going to hold you accountable , is firm but fair and also gives you tools to work through your issues. I really appreciate my time working with Dr. April and I highly recommend working with her if you have the chance.

Reviewed November 2024

Understands and helps ground me

Reviewed September 2024

Dr. April is a good listener and offers thoughtful feedback.

Reviewed September 2024

Dr. April listens completely. She asks the right questions and makes you feel comfortable.

Reviewed July 2024

April is very assertive and appreciated her advices

Reviewed June 2024

Dr. April is very direct in her responses, and also considerate of the clients time and feelings when it comes to expressing their concerns. She also asks questions that make you look at yourself, kind of like homework. But I would recommend her to family and friends if they would ask.

Reviewed May 2024

Awesome advice and support

Reviewed April 2024

Dr. April is an outstanding therapist and counselor. I would recommend her to anyone as she is a great listener and lets you just speak openly. I would move forward with more sessions with her at anytime.

Reviewed March 2024

Always feel at ease talking to her

Reviewed February 2024

Very happy with Dr. April, very polite, professional and helpful.

Reviewed February 2024

Dr. April was Great! She listened to me when I was struggling and was very knowledgeable about how to help.

Reviewed February 2024

Dr. April is very knowledgeable and sees things from all sides. She never gives a biased, one sided or judgmental stance on things. She's extremely gracious, kind and not only respectful of, but mindful and supportive of my Christian beliefs. I absolutely love working with her and will continue to work with her as my therapist.

Reviewed February 2024

Dr April was to the point and so helpful. She was easy to talk to and I greatly appreciate her years of experience. I learned so much about myself during our first session!

Reviewed January 2024

Dr. April has been a good fit for me. She has challenged me to look at myself from a true perspective.

Reviewed January 2024

Dr. April is very knowledgeable and is very intuitive! I have many ah ha moments and times of having to face the truth about myself, my issues and the people I am dealing with. She is a big help! I am thankful for the way she causes me to think and come to conclusions. I highly recommend her as a therapist.

Reviewed May 2022

Dr. April is fantastic! She has a warm and professional demeanor, yet...she gives you the right amount of tough love so that YOU are empowered ! She always listens attentively , and gets back to me in a timely manner. She's made me feel much much better about my current situation by being there and giving me the insight.

Reviewed December 2021

I thank God for Dr. April. I appreciate her insight, her revelation, her wisdom and how she applies the word of God to our sessions. She's been helpful during a time I really needed someone to speak with.

Reviewed September 2021

She is very patient, and I can tell that she is actively listening, which is important to me. I wish there was a face to face, but this is the best I can do with virtual. She doesn't speak too much, but I appreciate her approach as it makes me feel safe to open up.

Reviewed May 2021

My experience with Dr. April has been my first interaction with a therapist. I have resisted seeking therapy for years; determined to handle everything alone. After hitting new lows in my life, I finally sought help and was connected to Dr. April. While this is all still new to me, Dr. April has been great. She has listened without judging me and that is huge for me. I know even after a short time that she will be real with me and give me insights that I missed. Dr. April has made this step in my life a positive one. Thank you.

Reviewed April 2021

Dr. April has been a huge help to me during a rough time.

Reviewed February 2021

Dr. April is great!

Reviewed January 2021

Dr. April is the bomb

Reviewed November 2023

Dr April can be described as having Common sense, honest, calls it like she sees it! I am a direct person who appreciates her type of communication. She is very objective and helpful.

Reviewed September 2023

Dr. April is the best. She posed questions that helped you think about things in a different way so that you gain the skills to help yourself moving forward in life. She was very supportive and did not dismiss your feelings. I would definitely recommend Dr. April to anyone looking to work on themselves.

Reviewed September 2023

Great listener and provide wise counsel!

Reviewed August 2023

I have enjoyed working with Dr. April. She has helped me to know that I am worthy. I would recommend her to everyone. She’s been amazing!

Reviewed August 2023

Good listener, she does not come woth am agenda but allows you to talk as she listens and she helps you thi k about things

Reviewed June 2023

Very knowledgeable. Honest and just very experienced. I love the wisdom she brings.

Reviewed June 2023

She is wise and to the point. I appreciated her demeanor and ability to help find solutions!

Reviewed May 2023

She’s great‼️

Reviewed May 2023

Overall gives great feedback!!!

Reviewed May 2023

Dr. April is very good at what she’s doing. She’s also a Christian based therapist and incorporates that into her experience.

Reviewed March 2023

Dr. April had been great. She’s a great listener and has giving me some great tools.

Reviewed March 2023

Dr. April is an awesome therapist. I absolutely love her. She listens to my issues and helps guide me in the right direction.

Reviewed March 2023

She’s great!

Reviewed March 2023

She is very experienced and keeps you on track to figuring out steps to move forward. She addresses concerns and doubts in a caring way and gives good input. I highly recommend.

Reviewed March 2023

After my first appointment I am feeling encouraged. For the first time in a year and 1/2! Dr. April is a perfect fit for me, I already feel like I know her. Very very pleased.

Reviewed February 2023

Responsive

Reviewed April 2023

Dr April was very grounding and patient. She helped me find direction and clarity.

Reviewed January 2023

Even though I had 1 session with Dr. April I enjoyed our talk. I look forward for the next session.

Reviewed January 2023

Dr April is very patient. She provides good resources and suggestions

Reviewed January 2023

She has helped me take steps and grow!

Reviewed December 2022

I am pleased to have someone who listens and encourages.

Reviewed September 2022

Dr. April has been a pleasure to speak with and has offered good insight to the grief process.

Reviewed August 2022

I appreciate her dearly.

Reviewed August 2022

She is a good theraptist.

Reviewed May 2022

Dr. April is a kind and caring woman. She sometimes asks hard questions that are needed for healing.

Reviewed May 2022

She is very knowledgeable.

Reviewed April 2022

Dr. April is wonderful. She truly listens and has insight that helped me so much in my healing journey. She held my hand metaphorically when I needed it, and gave me tough love when I needed it too! I wouldn’t have come so far in my journey without her help. I very highly recommend Dr. April.

Reviewed April 2022

I selected Dr. April based on her style of therapy, age approximation, race and gender. I feel she understands where Iam in life as well as the areas of concern I have I think we are a good fit, as I am comfortable being candid. She has shown concern that seems more genuine rather than scripted.

Reviewed February 2022

Dr. April has been helpful in assisting me with thinking carefully about my situations. I appreciate the time she spent with me.

Reviewed February 2022

Dr. April is professional, kind, and accepting. She is a wonderful therapist.

Reviewed January 2022

Dr. April has been helping, I've seen a great result so far.

Reviewed January 2022

Dr April is approachable and easy to talk to. I just had my second session and out conversation has sparked tremendous introspection.

Reviewed January 2022

Thank you for your support and guidance

Reviewed January 2022

Even though we've only had one session, I am confident and truly believe that Dr. April was chosen just for me. Look forward to our next session.

Reviewed December 2021

Easy… as it should be!

Reviewed December 2021

I’ve only had 2 therapy sessions with Dr. April. But I already feel like I’ve known her for a long time. She’s easy to talk to and she offers great suggestions on ways to improve my health and well being.

Reviewed December 2021

Great placement and understanding. Glad to have started new sessions.

Reviewed December 2021

It was Great!!

Reviewed November 2021

Dr. April was amazing. I’m glad I got to experience her services because it helped me out more then I believe. Highly recommended

Reviewed November 2021

She is great, she’s very good at listening and then asking the right questions.

Reviewed November 2021

Dr. April is a champion at listening. When meeting with her, I feel understood and supported. I highly recommend her services.

Reviewed September 2021

Dr.April understands and listens to my concerns she is knowledgeable about the topic it is such a pleasure to speak to her.

Reviewed September 2021

She is wonderful and helpful with advice

Reviewed September 2021

She is very great and so easy to talk to!

Reviewed August 2021

Dr. April is wonderful. She not only listens but also cares about her patients and is sympathetic towards our concerns. Absolutely feel so comfortable talking to her. I lost my job after 15 years and I'm 65 1/2 years old, so the probability of finding another job is very unlikely, but I'm trying to be optimistic and find good things in the next chapter of my life. Dr. April is helping me. I hope I can continue seeing her.

Reviewed June 2021

She is great!

Reviewed June 2021

I'm thankful for someone who wants to help , listens, and doesn't tell me what I want to hear.

Reviewed May 2021

Dr April was great. I found someone who takes my insurance and I only pay when I gave a session, so I am getting off Better help for now.

Reviewed May 2021

I am so appreciative of Dr. April. In the past, I've been ashamed of a lot of my feelings and experiences. So therapy was always difficult, having to process so many heavy emotions and deal with some hard truths. But Dr. April was incredibly understanding and compassionate. In sessions where I couldn't get a word out without crying, she was very accepting, welcoming, and non-judgmental. I appreciate her willingness to say things that may make me uncomfortable but are critical for my progress. I felt a healthy push to let go of a lot of guilt and approval-seeking I didn't realize I was still carrying. So grateful for her help!

Reviewed April 2021

Thank you for being so kind and understanding. I look forward to working with you.

Reviewed March 2021

Wonderful, compassionate counselor- Dr. April made me feel like I mattered when I spoke with her.

Reviewed March 2021

This was my first voice session with Dr. April. We have communicated per text messaging. However do to my work demands, I couldn't focus on work and my sessions at the same time. So I decided to do the over the phone voice session. Dr April was very understanding with this and I appreciated it. Since this was my first session I didn't know how to take it or how it would go. But I thought it went well, it felt good talking to someone without being judged. Thank u.

Reviewed March 2021

Dr. April is the help I was looking for when I sought out Better Help. She is patient and lets me talk out all my emotions and feelings, then inserts her wisdom when needed. She is a true calming spirit and she gives attention and care to every word she says. She has given me new perspective on issues I've had for years and years and helped me finally make some progress. I am so thankful I got matched with her. My mental health has improved already in just the few months we've been speaking. I believe she has made an incredibly positive impact on my 2021 year.

Reviewed February 2021

I have been very happy with Dr. April. She is respectful and has had patience with me and has given me a lot of insight.

Reviewed January 2021

How was your experience with Cassandra?

Frequently asked questions

Does Dr. Cassandra April offer telehealth visits?

Yes. Dr. Cassandra April works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Dr. Cassandra April speak?

Dr. Cassandra April speaks English.

How many years of experience does Dr. Cassandra April have?

Dr. Cassandra April has 30 years of experience.

Where is Dr. Cassandra April licensed to practice?

Dr. Cassandra April is licensed to practice in Illinois.

Does Dr. Cassandra April accept clients outside of the United States?

No, Dr. Cassandra April does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Dr. Cassandra April offer?

Dr. Cassandra April offers clients Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Psychodynamic Therapy, and Solution-Focused Therapy.

How can I communicate with Dr. Cassandra April?

Dr. Cassandra April can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Dr. Cassandra April?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.