I love Carolyn! She really listens to me and makes me feel understood. Couldn’t recommend her more!
Carolyn Presnall, LCSW
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Carolyn is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.5 stars
- Clients are very satisfied with Carolyn. View 15 reviews
- Great news, Carolyn is accepting new clients!
- She is normally fully-booked.
- Speaks English
- Offers Telehealth visits
- Licensed in Texas and Texas
Recent reviews
My life has changed for the better after speaking with Carolyn! She not only talked me through difficult times, but she also cared about my typical boring life and was there with me through it all. She is also an amazing, strong, intelligent human being who's an expert in her field and genuinely a great person.
More about Carolyn
- 35 years' experience
- Female
- LCSW, LPC
Hi;
I have over 40 years of experience and expertise in the field of mental health as a Licensed Clinical Social Worker, a Licensed Professional Counselor and Licensed Marriage and Family Therapist . I have thoroughly enjoyed spending my career treating the elderly, adults, adolescents, children and their families in private practice, residential , hospital and educational settings. I've received specialized training in trauma treatment , cognitive behavioral therapy, PTSD treatment, play therapy, solution focused therapy and client centered therapy, among many other treatment modalities .
I truly believe that every individual deserves help, treatment and the opportunity for hope. I've been told , numerous times , that I possess a wonderful sense of humor; I believe that laughter , along with compassion , empathy , kindness and understanding are mandatory to be give an individual the therapeutic outcome they deserve.
I've held several administrative positions in mental health including directing a residential treatment program for severely emotionally disturbed children and years later I was the Director of Psychiatry for a major children's medical center.
I spent several years working with adults with intellectual and developmental disabilities helping them navigate the system and building relationships within the community.
In private practice I worked with adults struggling with relationship issues, stress issues, issues related to raising difficult to manage children and adolescents and parenting issues. I have spent 5 years working with the elderly who have been recently diagnosed with early onset dementia , Alzheimer's who are co-diagnosed with anxiety disorders and depression.
This past year has been extremely difficult for adults, children and families. As a result, it has created stressful situations for parents. If you've had difficulties with these issues , I taught parenting classes for numerous years and I'm more than happy to help with issues related to anxiety, depression and any school related problems your children or adolescents may be experiencing as a result of the pandemic.
Please feel free to reach out to me, I'm here to help.
I look forward to working with each one of you !
Specialties
Stress
Anxiety
Family conflicts
Trauma and abuse
Parenting issues
Depression
Relationship issues
Grief
Anger management
Self esteem
Bipolar disorder
Coping with life changes
ADHD
Aging and Geriatric Issues
Cancer
Caregiver issues and stress
Co-morbidity
Divorce and separation
Family of Origin Issues
Family Problems
Hospice and End of Life Counseling
Mood disorders
Obsessions
Compulsions
and OCD
Social anxiety and phobia
Workplace issues
Young Adult Issues
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Motivational Interviewing
- Solution-Focused Therapy
- Trauma-Focused Therapy
Licenses
Carolyn Presnall's National Provider Identifier (NPI) is 1134512601.
- LCSW · Texas · 00199 · Expires January 2026
- LPC · Texas · 5583 · Expires January 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions. Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Carolyn Presnall
All reviews have been submitted by clients after seeing the provider.
Overall rating:
I love Carolyn! She really listens to me and makes me feel understood. Couldn’t recommend her more!
My life has changed for the better after speaking with Carolyn! She not only talked me through difficult times, but she also cared about my typical boring life and was there with me through it all. She is also an amazing, strong, intelligent human being who's an expert in her field and genuinely a great person.
She's fantastic
Carolyn is a very capable, caring, and experienced therapist. She provides a safe space for her clients, enables them to make powerful insights about themselves, and provides actionable steps for them to work on themselves. She is also very engaging and fun to interact with. I highly recommend Carolyn and am glad to have found her.
Carolyn is a lovely and supportive therapist. If you don't know where to start, she will prompt you for difficulties and accomplishments you're experiencing. She is very good at building rapport with patients. I should know, I know I'm not an easy patient
Carolyn has been so helpful. I appreciate her knowledge and experience.
She checks in on my consistently and makes sure that even if my problems feel big she can help me choose one problem at a time. I'm so grateful to her
Carolyn has been great for me. I was skeptical at first, because my previous attempts at therapy were unsuccessful. However, Carolyn is so practical and easy to talk to that our sessions felt less like appointments and more like open and thought-provoking discussions. I’d recommend Carolyn to anybody - especially if you are just dipping your toes in the therapy waters!
Really appreciate her
Very understanding
Carolyn is very interested in me as a person and finding ways to improve my issues and concerns. She has been great to talk with regarding behavioral and communication patterns I've developed from childhood trauma and experiences, and is quick to respond when I send her a message in the portal. I am thoroughly enjoying using Betterhelp for therapy and Carolyn has been wonderful and supportive.
Carolyn is a very good listener. She is very sympathetic, and validates how you feel. She is good at giving specific recommendations about ways to deal with the problems you face, which I greatly appreciate.
Carolyn Presnall is awesome and caring
Carolyn is a an empathetic and caring counselor. I know she hears what I'm trying to say and we work together to set tangible goals that help me succeed on my path of growth and success.
Never using a therapist before, I am very comfortable talking to her.
Frequently asked questions
Does Carolyn Presnall offer telehealth visits?
Yes. Carolyn Presnall works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Carolyn Presnall speak?
Carolyn Presnall speaks English.
How many years of experience does Carolyn Presnall have?
Carolyn Presnall has 35 years of experience.
Where is Carolyn Presnall licensed to practice?
Carolyn Presnall is licensed to practice in Texas and Texas.
Does Carolyn Presnall accept clients outside of the United States?
No, Carolyn Presnall does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Carolyn Presnall offer?
Carolyn Presnall offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Motivational Interviewing, Solution-Focused Therapy, and Trauma-Focused Therapy.
How can I communicate with Carolyn Presnall?
Carolyn Presnall can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Carolyn Presnall?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.