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Shashana Carter, LCSW-C

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Shashana is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Shashana. View 94 reviews
Great news, Shashana is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Maryland and Massachusetts

Recent reviews

Shashana is amazing! She always listens to me, and helps me look at things in an objective manner. She has made a huge difference for me. I feel like she goes above and beyond and checks in with me in between visits just to make sure I’m okay. I really appreciate that. Thank you!!

Reviewed November 2024

It has been an absolute pleasure to be able to work with Shashana.

Reviewed November 2024

More about Shashana

  • 6 years' experience
  • Female
  • LCSW-C, LICSW

I am a Licensed Clinical Social Worker/Therapist. Licensed in the state of Maryland with overall 10 years of services, training and experience working in Professional settings such as the Department of Social Services, Department of Probation Adult and Juvenile services and Opioid maintenance centers. Within the last 4 years I have worked providing individual therapy and empowering client's to overcome obstacles to achieve realistic goals and to find solutions to problematic issues getting in the way of living a healthier life.

My counseling style is being a great listener, warm , compassionate, respectful, providing honest supportive communication and feedback.

I will say is this; healing can happen through deliberate and intentional work that we will do together, and by making the first steps in allowing me to work with you I will always offer a safe space to be heard, a new way to communicate and explore your truth and to move forward in a positive direction.

Specialties

- Depression

- Anxiety/stress

- Grief

- Bipolar

- Trauma

- PTSD

Also experienced in

Addictions, weight loss issues, coping with life changes, couples counseling, family issues

Clinical approaches

-Psychodynamic

- Cognitive Behavioral

- Mindfulness

- Task centered

- Problem solving

Years of experience

10

Specialties

Stress Anxiety Addictions Relationship issues Family conflicts Depression LGBT Trauma and abuse Grief Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Self esteem Career difficulties Bipolar disorder Coping with life changes Coaching Compassion fatigue ADHD Abandonment Aging and geriatric issues Blended family issues Body image Communication problems Eating and food-related issues Family problems Isolation / loneliness Jealousy Life purpose Midlife crisis Obsessions, compulsions, and OCD Polyamory / non-monogamous relationships Prejudice and discrimination Seasonal Affective Disorder (SAD) Self-love Women's issues Workplace issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)

Licenses

Shashana Carter's National Provider Identifier (NPI) is 1841960523.

  • LCSW-C · Maryland · 19359 · Expires October 2025
  • LICSW · Massachusetts · LICSW128510 · Expires April 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Shashana Carter

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

94 reviews

5
4
3
2
1

Clients mention: Great Listens Amazing Supportive Great listener Helpful Professional Understanding Thank you Attentive

Shashana is amazing! She always listens to me, and helps me look at things in an objective manner. She has made a huge difference for me. I feel like she goes above and beyond and checks in with me in between visits just to make sure I’m okay. I really appreciate that. Thank you!!

Reviewed November 2024

It has been an absolute pleasure to be able to work with Shashana.

Reviewed November 2024

My therapist encouraged me to use different techniques in dealing with my anxiety. Text messages to check in on how I am doing. Reminder to utilize techniques discussed in the session.

Reviewed July 2024

Shashana is great. She really listens to me and provides great feedback, and she checks in on me in between sessions. I really appreciate that.

Reviewed June 2024

Shashana is very professional and unbiased when it comes to sharing my issues and ideas with her. Shashana is a great listener and often times counsels me instead of offering solutions to my problems, which I appreciate greatly. Over time I have grown to trust Shashana more and share more intimate issues that sometimes plague me. I have noticed a difference in my attitude and self narratives. These changes all being positive, I highly commend Shashana and her efforts to help me gain a better perspective on my life as well as treating myself better and giving me the respect I deserve.

Reviewed June 2024

Shashana is great!

Reviewed June 2024

She checks in frequently. I feel that she is available if I need her.

Reviewed June 2024

She’s a great person great listener I really like her as my therapist

Reviewed May 2024

Ms. Shashana is a good listener, strong communicator. She provided immediate feedback. I feel comfortable communicating with her.

Reviewed April 2024

I found Ms. Carter to be warm and engaging. The session was pleasant and productive

Reviewed April 2024

Shashana has such a welcoming and personable demeanor. I can unload such nonsensical emotions and thoughts without judgement from her. I feel so comfortable being completely vulnerable and honest about my life. I have an overwhelming sense of gratitude for her and her expertise and advice. It’s beyond evident that she truly cares. I highly recommend anyone in need to consider Shashana as their therapist.

Reviewed March 2024

Ms. Carter has been very helpful. I appreciate her empathy, and the fact that she has encouraged me to take some action steps to move forward with some important changes I need to make.

Reviewed July 2023

An active listener and very helpful

Reviewed August 2022

Shashana is very personable, easy to talk and very supportive.

Reviewed November 2021

She is an amazing therapist. She seems to always know how to connect with me.

Reviewed January 2024

She gets me, she understand me. Most importantly she does not tell me what to do, she allows me to work through the situation.

Reviewed December 2023

Great therapy for helping advice and communicating

Reviewed December 2023

With Shashana I feel like I've finally found what I want and need in a therapist.

Reviewed December 2023

She's always there and truly concerned.

Reviewed November 2023

I really appreciate my therapist, she always listens to me and givymr great advice

Reviewed November 2023

Shashana has been so supportive on my journey. I was always hesitate to reach out for help. Having shashana has changed my perspective. I'm moving forward and others have mentioned my growth.

Reviewed November 2023

Shashana is a great therapist! I’m so glad that I am able to work through things in my life with her.

Reviewed November 2023

When times are tough, we all need someone to talk to or just to listen. For me she is a calming presence. I would love to keep her in a special purse so that I can pull her out whenever challenging times arise in my life. A calm and peaceful wave in the ocean.

Reviewed November 2023

She has been incredibly patient. Always low key and measured in her response. She doesn't rush or presume, and always checks in

Reviewed November 2023

Great support

Reviewed November 2023

She’s great very caring and listens well. She always leaves me thinking better about myself

Reviewed September 2023

Shashana is an exceptional therapist because she provides feedback that is both honest and poignant. This way, I can look at my experiences in a healthy, critical space.

Reviewed September 2023

My therapist is kind, gentle and understanding. She is quick to give her expertise while allowing me to completely unfold to her with my grief or sadness. She's always made me feel better every time our sessions end.

Reviewed August 2023

My session with Shashana went well. It was what I needed during an emotional crisis. She checks in regularly. I know that I can reach out to her when I need another session.

Reviewed July 2023

I've only had one session with Shashana so far, but it was the most beneficial thing to my mental health in a while. Shashana listens, inspires, and has gave me so much insight into my life and current situation(s) Thanks to her, I'm making big leaps in my life that I previously wouldn't have made.

Reviewed June 2023

My Therapist Shashana Carter is very patient and professional. She listens to me and tells me what I need to hear not what I want. She's able to open my eyes to other views. That's something I appreciate.

Reviewed June 2023

Ms. Carter checks in regularly and offers options in time for meetings.

Reviewed May 2023

Ms. Carter has been engaging, follow-up with me during the process therapy and provide great feedback.

Reviewed May 2023

Working with Shashana has enriched my life. Matching with her has been such a blessing.

Reviewed April 2023

Great Listener and gives honest feedback

Reviewed April 2023

Shashana is fantastic! Her consistency in checking in with me is remarkable; especially when I forgot to respond!! Thank you !

Reviewed April 2023

Only one session thus far. Yet it proved to have been extremely beneficial discussing unforseen work matters with a neutral and unbiased listener. Thank you Ms. S.Carter.

Reviewed March 2023

Shashana gives me direction with handling any issue I bring to her attention. Always gives an honest opinion whenever I have questions. Feel like I’m in a no judgement zone and can tell her any problems I may have.

Reviewed March 2023

Thoughtful, attentive, non-judgmental, great listener, and warm person. These qualities combine to encourage comfort and confidence thus leading to openness and honesty which are essential for successful therapy.

Reviewed March 2023

She is a very caring person.

Reviewed March 2023

Shashana is an amazing Therapist. I love that she constantly checks in and is very attentive.

Reviewed February 2023

She has been amazing so far. Can’t imagine life right now without treatment.

Reviewed February 2023

Pays attention and shows understanding to help give direction

Reviewed April 2023

I truly appreciate having Shashana as my therapist. This experience has been amazing and I am truly grateful.

Reviewed April 2023

Ms. Carter is very professional, and she listens to my needs.

Reviewed April 2023

Shashana is a very good therapist . She understands your needs and will guide in the right direction.

Reviewed February 2023

Highly recommend

Reviewed February 2023

Shashana continuously reaches out to check on you without reaching out. A great listener and solution oriented approach.

Reviewed January 2023

Shashana is wonderful! Very talented, patient and easy to work with.

Reviewed January 2023

Shashana was incredibly helpful during a stressful time in my life. She listened to me and encouraged me to work through difficult emotions. She checked in on me often and I am so thankful for her support. I would highly recommend Shashana to any of my friends and family looking to start therapy.

Reviewed January 2023

Shashana has been amazing! She has helped me navigate through many difficult situations.

Reviewed January 2023

Shashana has made my experience in healing so enjoyable. I feel seen, heard and understood after each session. It's not always easy to trust, but I feel confident in my therapist, better help and now i also feel confident in my self. 10/10.

Reviewed January 2023

Shashana is an excellent therapist who listens well and acknowledges your feelings. I felt safe speaking with her and she helped me find clarity. She is an awesome therapist

Reviewed December 2022

Wonderful listener and helps me think of different ways to handle all of my anxiety and stresses. Lovely to just chat with also in between talks and sessions to ease the mind. Highly recommend!

Reviewed December 2022

Working with Shashana has been great! I look forward to meeting with her every week. She’s a listening ear while giving me sound advice and pushing me on ways to improve myself.

Reviewed December 2022

Love Shashana

Reviewed November 2022

Shashana has been an amazing therapist. She responds promptly and checks in.

Reviewed November 2022

Shashana Carter is a wonderful therapist. She is available and realistic. She is thoughtful and respectful. I appreciate her and this experience.

Reviewed November 2022

She is amazing! She is very communicative in and out of session. Understands my concerns and suggest tools to help with whatever the situation is. I enjoy her immensely!

Reviewed November 2022

Shashana is awesome!!

Reviewed November 2022

She has been great. I'm so happy I started seeing her and have grown comfortable in a short amount of time which can be hard for me. She's been supportive and she's very nice

Reviewed November 2022

Ms. Carter was great. She listens and guides the session and keeps me on track. She offered worksheets and a solid plan of action. Work starts at home, and starts today!

Reviewed November 2022

She was very attentive to my issues that I’m currently dealing with. She was respectful and informative.

Reviewed November 2022

I really love Shashana. She is actually helping me in many ways. She’s very responsive. Attentive and helpful. Such a sweet genuine soul

Reviewed November 2022

I’m completely satisfied

Reviewed November 2022

incredible therapist and service

Reviewed November 2022

Excellent listener; practical, pragmatic, honest, fun and approachable. In short, she’s very good at what she does.

Reviewed November 2022

She’s a great therapist; listens to my concerns and offers advice that will help me in a positive way.

Reviewed November 2022

Shashana is a great therapist and she’s helping me a lot with the basic building blocks of being a functioning person

Reviewed September 2022

My therapist has been highly communicative and takes the time to reach out to me, I truly value that!

Reviewed September 2022

Only met with her once so not sure yet.

Reviewed August 2022

I love how she prompts you to self-reflect and guide you to recognize and work towards solutions and decisions to make.

Reviewed August 2022

I love how Shashana relates to me and my struggle so easily. Like other reviewers noted, it's like talking with a long-time friend. She's so supportive and "real" when we are setting goals for moving forward. She feels like a long-time trusted friend and what more could one ask for in a therapist! She's always there to listen and give constructive feedback!

Reviewed August 2022

Shashana Carter is amazing! I felt like I was talking to an old friend of mine. She understands holds my hand thru it all.

Reviewed July 2022

She’s genuinely honest and gives great advice. Always reaches out and provides the tools that I need to help better “cope”. I love her!

Reviewed June 2022

Sashana is great. I wish your app and system process was a bit more user friendly.

Reviewed June 2022

Just started with Shashana and she has been so nice, a great listener, and gives good advice. I can’t wait to continue with her to see how much I can learn an develope from the skills we discuss. Glad I was matched with someone like her!

Reviewed May 2022

We have fun and do the work that’s needed. What more could I ask for?

Reviewed May 2022

Shashana Carter is amazing. She is professional, she has immediate compassion, she listens and validates where I am. She engages with me and offers support that is tailored exactly to my needs. From the first meeting she helps you feel hopeful and that you will be alright.

Reviewed May 2022

She’s a grate person and listener and true to her words

Reviewed April 2022

Great

Reviewed April 2022

She listens with her full attention.

Reviewed March 2022

She is very professional and knowledgeable in her field of expertise!

Reviewed March 2022

Shoshanna is great at what she does. She is a great listener and she gives me feedback that's real and not just to agree. She is awesome and if I could give something more than a review I would. Thank you for being patient with me.

Reviewed March 2022

Shashana always listens and offers great advice. She is a very good therapist.

Reviewed March 2022

She listens without judgement.

Reviewed March 2022

I truly enjoyed talking with Shashana. She was warm and welcoming and made me feel very comfortable. I liked her understanding, supportive nature. I also like the suggestions she made which I found very helpful.

Reviewed February 2022

Shashana has been helpful and responsive. It has been helpful to have someone to talk with and identify strategies to assist with my relationship issues.

Reviewed February 2022

What I can say about shashana as my therapist is that she's a type of person who remains open to others. What I mean by that is that when I told her about the particular lifestyle and way at I choose to live. She was very straightforward in telling me that she does not follow that same lifestyle. However she has shown me how much she's willing to remain open and positive while supportive in to giving me advice to making sure that I remain happy in my life. I think that speaks volumes about her and her professionalism a lot more then other people that I have talked to. She's also very good at listening and giving you a chance to vent before helping you work out a solution to whatever problem you may have.

Reviewed January 2022

Professional & efficient. 10 out of 10

Reviewed January 2022

Shashana's approach is encouraging, nonjudgmental, and empathic. She easily established rapport and engaged with me in a way that encouraged me to be open and honest about my thoughts and feelings. She is supportive and thoughtful in her communications, such as messaging me regularly to inquire about how I'm doing. Shashana's warmth and compassion is evident in all of our interactions and I really value those characteristics in a therapist.

Reviewed January 2022

Shashana is really amazing! I love that she checks in with me everyday, several times a day! She’s very understanding and is a really great listener! She asks the right questions to help you peel back the layers until it’s nothing but the truth and the root exposed!!!

Reviewed December 2021

Shashana’s response time is outstanding. The tone of her messages are supportive and non-judgmental, and I appreciate this community style so much. I’ve felt judged by too many of my former therapists. Thank you, Shashana!

Reviewed December 2021

I really felt like I have talking to Ms. Shashana for years. I never felt so at ease the way I was with her. Just from the moment that our session started to the very last moment that it ended she was listening and was understanding she never made me feel bad for how I was feeling she never made me feel like my feelings were not important. I am so excited for my next session with her because with her I feel like I can finally take the right steps to moving forward in my life.

Reviewed November 2021

How was your experience with Shashana?

Frequently asked questions

Does Shashana Carter offer telehealth visits?

Yes. Shashana Carter works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Shashana Carter speak?

Shashana Carter speaks English.

How many years of experience does Shashana Carter have?

Shashana Carter has 6 years of experience.

Where is Shashana Carter licensed to practice?

Shashana Carter is licensed to practice in Maryland and Massachusetts.

Does Shashana Carter accept clients outside of the United States?

No, Shashana Carter does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Shashana Carter offer?

Shashana Carter offers clients Client-Centered Therapy and Cognitive Behavioral Therapy (CBT).

How can I communicate with Shashana Carter?

Shashana Carter can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Shashana Carter?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
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When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.