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Gretchen Shay, LICSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Gretchen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Gretchen. View 13 reviews
Speaks English
Offers Telehealth visits
Licensed in Alabama and Illinois

Recent reviews

Gretchen is a wonderful, caring therapist who goes above and beyond for her clients.

Reviewed March 2024

The best step I ever took to seek help! She’s worth it!

Reviewed June 2023

More about Gretchen

  • 14 years' experience
  • Female
  • LICSW, LCSW

I am a licensed clinical social worker licensed in Illinois and Alabama with over 13 years of experience working as a social worker/therapist. I have worked with clients with a wide range of concerns including depression, anxiety, relationship issues, parenting problems, addiction, co-dependency, interventions and family dynamic issues. I also have experience working with individuals going through various medical diagnosis as well their caregivers from diagnosis to end of life and grief and loss therapy. I have worked with children, adolescents and adults.

My therapy style is warm and interactive. I believe in treating anyone with respect, sensitivity, and compassion, and I don't believe in stigmatizing labels. My approach combines cognitive-behavioral, humanistic, psychodynamic and rational-emotive therapy. I will tailor our dialog and treatment plan to meet your unique and specific needs.

It takes courage to seek a more fulfilling and happier life and to take the first steps towards change. If you are ready to take that step, I am here to support and empower you.

I look forward to working with you!

Specialties

Stress Anxiety Addictions Family conflicts Eating disorders Depression Relationship issues Trauma and abuse Grief Parenting issues Self esteem Coping with life changes Compassion fatigue Abandonment Attachment issues Blended family issues Body image Cancer Co-morbidity Codependency Commitment issues Dependent personality Divorce and separation Drug and alcohol addiction Eating and food-related issues Family of origin issues Family problems Forgiveness Hoarding Hospice and end-of-life counseling Infidelity Obsessions, compulsions, and OCD Process addiction (porn, exercise, gambling) Self-harm Social anxiety and phobia Trichotillomania Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Emotionally-Focused Therapy (EFT)
  • Motivational Interviewing
  • Narrative Therapy
  • Solution-Focused Therapy

Licenses

Gretchen Shay's National Provider Identifier (NPI) is 1962731968.

  • LICSW · Alabama · 4865C · Expires September 2025
  • LCSW · Illinois · 149013908 · Expires November 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Reviews for Gretchen Shay

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

13 reviews

5
4
3
2
1

Clients mention: Understand The best Amazing Attentive Great Helped Listens Recommend Wonderful Caring

Gretchen is a wonderful, caring therapist who goes above and beyond for her clients.

Reviewed March 2024

The best step I ever took to seek help! She’s worth it!

Reviewed June 2023

She has been able to do what most people haven’t, gotten thru to me and helped me understand myself better. I couldn’t be happier with my therapist!

Reviewed February 2023

Amazing therapist

Reviewed November 2022

I started BetterHelp with a different therapist who was fine, but I am over the moon that I decided to switch and was matched with Gretchen! She listens to my concerns and provides unbiased feedback and is great at giving “homework” to ensure I’m using what I’m hearing/ learning! She is legitimately the best therapist I have ever had. (I’ve been in therapy for 18 years). Would HIGHLY recommend!

Reviewed November 2022

Gretchen is fantastic. Her demeanor and attention to detail are really appreciated. I can tell she is thinking about solutions and gives me things to think about between sessions.

Reviewed September 2022

There are many people that say they understand but only a select few who actually take the time to understand. And she is one of them. I feel heard, understood, and guided after our sessions. I don’t feel lost searching for where I need to go for answers, she helps direct me to the path where I can self-reflect to find them. The one thing you must understand is no one gets you anywhere except you, but I can confidently say Gretchen does one hell of a job getting you on your way.

Reviewed July 2022

Gretchen is absolutely wonderful. She's knowledgeable and able to connect with you as a person. I very much enjoy working with her!

Reviewed July 2022

Gretchen is attentive and encouraging. Helped immensely!

Reviewed May 2022

Thank you.

Reviewed May 2022

Gretchen is awesome! She takes the time to understand you and build a rapport prior to counseling through your concerns. She is attentive to detail and supportive of your goals. Because of Gretchen, I feel more confident and noticed significant improvement in my mental health overall. I strongly recommend her, she’s amazing!

Reviewed March 2022

I’ve never had therapy before but have been wanting to do it for years. I’m so glad I did! Gretchen is such a lovely person and really made me feel at ease straight away as I was quite nervous by the whole thing. We’ve covered a lot already and I really feel like I’m making progress so far! She never makes me feel judged or ashamed and I feel she really listens to me and gives me great tools and things to work on after each session. Definitely get in touch with Gretchen if you want to feel better and work on things!

Reviewed February 2022

Gretchen is the best counselor I’ve ever spoken to

Reviewed January 2022

How was your experience with Gretchen?

Frequently asked questions

Does Gretchen Shay offer telehealth visits?

Yes. Gretchen Shay works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Gretchen Shay speak?

Gretchen Shay speaks English.

How many years of experience does Gretchen Shay have?

Gretchen Shay has 14 years of experience.

Where is Gretchen Shay licensed to practice?

Gretchen Shay is licensed to practice in Alabama and Illinois.

Does Gretchen Shay accept clients outside of the United States?

No, Gretchen Shay does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Gretchen Shay offer?

Gretchen Shay offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Motivational Interviewing, Narrative Therapy, and Solution-Focused Therapy.

How can I communicate with Gretchen Shay?

Gretchen Shay can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Gretchen Shay?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.