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Heather Friend, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Heather is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Heather. View 42 reviews
Speaks English
Offers Telehealth visits
Licensed in Colorado, Michigan, and 1 more

Recent reviews

Heather listens to my concerns and gives productive feedback for the help I am needing. She helps and explains things that is easier for me to understand.

Reviewed September 2024

Heather creates a very safe space to open up about traumas and emotions and displayed a keen knowledge of a variety of different struggles and issues.

Reviewed September 2024

More about Heather

  • 6 years' experience
  • Female
  • LCSW, LMSW

Need someone to truly listen and understand what you’re going through?

Seeking a therapist who offers more than just listening?

Ready to try therapy, but not sure where to begin?

If you're looking for someone to truly listen and understand what you're going through, I'm here to help. I know that finding the right therapist can feel overwhelming, especially when you're unsure where to start or what to expect. My approach to therapy is about more than just listening—it's about actively working with you to explore your thoughts, feelings, and experiences in a safe and supportive space.

As a therapist, I specialize in helping individuals navigate complex emotions, trauma, anxiety, relationships, and personal growth. Whether you're feeling stuck, overwhelmed, or simply need a space to process what's on your mind, I offer a compassionate and non-judgmental environment where you can express yourself freely.

I believe in a collaborative approach to therapy, where we work together to identify your goals and create a plan that feels right for you. Whether you're dealing with specific challenges or seeking to understand yourself better, I'm here to guide you through the process at your own pace. You don't need to have everything figured out before you start—sometimes, just taking that first step to reach out is the most important part.

If you're ready to begin, I'm here to help you navigate this journey, offering support, understanding, and practical strategies to help you move forward. Together, we can work toward healing, growth, and a deeper understanding of yourself and your experiences.

Are you nervous about therapy?

It’s actually more common than you might think to feel uncertain and anxious to begin therapy. Many people worry about opening up or wonder if they’re doing it "right." Remember, therapy is a journey, and it's okay to take it one step at a time. I’m here to help promote a sense of acceptance and comfort from the very first session. Together, we’ll create a space where you feel safe to explore your thoughts and emotions without judgment. My goal is to make sure you feel supported and understood as we work through whatever challenges you’re facing.

Life can be overwhelming, challenging, and intensely painful. Through my experience with hundreds of clients with a variety of needs, I've developed a deep insight and understanding. Let's embark on your healing journey together, where I listen, understand, and walk beside you every step of the way.

I'm here to support people from all backgrounds as they navigate life's ups and downs. Since 2011, I've been helping children, teens, adults, and families overcome challenges like trauma, stress, significant life changes, anxiety, and more.

Think of our therapy sessions as a safe space where you can share your thoughts and begin healing. Whether you're facing tough times or seeking hope and direction, I'm here to help you find your inner strength and move forward.

We'll work together to improve your life, focusing on your unique story and finding positive ways to face any challenge. I am looking forward to supporting you on this healing journey.

If you're ever in a crisis and need immediate support, the following hotlines and services are available 24/7:

**Crisis Services:**

- Call or text 988

- Call 1-844-493-TALK (8255) or text "TALK" to 38255

**National Hotlines:**

- National Suicide Prevention Hotline: 1-800-273-TALK (8255)

- National Sexual Assault Hotline: 1-800-656-4673

- National Domestic Violence Hotline: 1-800-799-7233

- Childhelp National Child Abuse Hotline: 1-800-422-4453

- Substance Abuse and Mental Health Services Administration National Helpline: 1-800-662-4357

- Veterans Crisis Line: 1-800-273-8255, PRESS 1 or text 838255

- CDC National HIV and AIDS Hotline: 1-800-232-4636

Specialties

Stress Anxiety Relationship issues Trauma and abuse Grief Parenting issues Addictions LGBT Family conflicts Intimacy-related issues Eating disorders Sleeping disorders Anger management Self esteem Career difficulties Bipolar disorder Depression Coping with life changes Coaching Compassion fatigue ADHD Abandonment Adoption and foster care Aging and geriatric issues Antisocial personality Attachment issues Autism and Asperger Syndrome Avoidant personality BDSM, kink, and alternative sex culture Blended family issues Body image Cancer Caregiver issues and stress Chronic pain, illness, and disability Co-morbidity Codependency Commitment issues Communication problems Control issues Coping with natural or human-caused disaster Dependent personality Disruptive Mood Dysregulation Disorder (DMDD) Dissociation Divorce and separation Domestic violence Drug and alcohol addiction Eating and food-related issues Emptiness Family of origin issues Family problems Fatherhood issues Fertility issues First responder issues Forgiveness Gender dysphoria Guilt and shame Hearing impaired Hoarding Hospice and end-of-life counseling Immigration issues Impulsivity Infidelity Intellectual disability Isolation / loneliness Jealousy Life purpose Men's issues Midlife crisis Veteran and Armed Forces Issues Money and financial issues Mood disorders Multicultural concerns Narcissism Obsessions, compulsions, and OCD Panic disorder and panic attacks Paranoia Personality disorders Phobias Polyamory / non-monogamous relationships Postpartum depression Post-traumatic stress Pregnancy and childbirth Prejudice and discrimination Process addiction (porn, exercise, gambling) Seasonal Affective Disorder (SAD) Self-harm Self-love Sex addiction Sexual assault and abuse Sexual dysfunction Sexuality Smoking / vaping cessation Social anxiety and phobia Somatization Traumatic brain injury Trichotillomania Visually impaired Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Attachment-Based Therapy
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Emotionally-Focused Therapy (EFT)
  • Existential Therapy
  • Jungian Therapy
  • Mindfulness Therapy
  • Motivational Interviewing
  • Narrative Therapy
  • Psychodynamic Therapy
  • Solution-Focused Therapy
  • Trauma-Focused Therapy
  • Internal Family Systems

Licenses

Heather Friend's National Provider Identifier (NPI) is 1366083321.

  • LCSW · Colorado · CSW.09927984 · Expires August 2025
  • LMSW · Michigan · 6801117005 · Expires August 2026
  • LCSW · Illinois · 149026353 · Expires November 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Heather Friend

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

42 reviews

5
4
3
2
1

Clients mention: Great Helpful Amazing Caring Listens Recommend Understand Easy Grateful Helped

Heather listens to my concerns and gives productive feedback for the help I am needing. She helps and explains things that is easier for me to understand.

Reviewed September 2024

Heather creates a very safe space to open up about traumas and emotions and displayed a keen knowledge of a variety of different struggles and issues.

Reviewed September 2024

I appreciate Heather's positive and warm disposition. It is calming and allows me to open up.

Reviewed September 2024

Heather has been so very communicative and open from the beginning. I have had no doubt the will be able to help me create a plan and sort out the thoughts the battle in me head for attention so I can focus on what I need to work on. She is friendly and helpful and has been great from day one. I am grateful for her help!

Reviewed August 2024

She's great

Reviewed August 2024

Heather has been beyond helpful and caring and extremely easy to talk to. Would recommend her to anyone.

Reviewed July 2024

To put it simply, Heather helped save my life. I’ve never felt better in my life, and it’s largely because she helped me crawl out of the dark I’d been in for decades. I’m eternally grateful for her.

Reviewed July 2024

Very helpful

Reviewed May 2024

Heather Friend is a great therapist who always listens, respects, my concerns. Furthermore, she gave me tools to cope and ways to manage the anxious thoughts that I have been having. My favorite one is the breathing exercise where I breathe in for 5 seconds, hold for 5 seconds, and exhale for 10 seconds. She has been working with me to overcome a phobia that I have been struggling with and exploring my past. Along with that we discussed how I can overcome imperfection. Thank you Heather Friend :)

Reviewed April 2024

Heather is incredibly kind and not judgemental at all. I feel like I can be completely honest and get honest feedback that makes me feel empowered instead of weak. She seems to understand problems from the male perspective that is rare for therapists. I have found her to be helpful through some challenging times.

Reviewed March 2024

Heather is compassionate, thoughtful and insightful. i feel very comfortable exploring complex and difficult issues

Reviewed March 2024

Best decision ever.

Reviewed February 2024

I feel safe with Heather. She is compassionate, knowledgeable and supportive. Whilst chat was not how I thought I would be communicating with my therapist, Heather makes it very easy and I look forward to working with her more. I have already seen some positive changes and I am excited in exploring some of the themes identified further.

Reviewed February 2024

Heather is amazing, it only took me 1 session to know that heather was gonna get on my level and help me work thru my issues. She is kind, considerate, and really really good about not letting me slack off by providing me with useful skills and the right amount of motivation. 10/10 would recommend

Reviewed March 2023

I am new to seeking counseling to resolve some issues in my life and to learn how to declare to my family and the world that I am a transgender female a nd live the remainder of my life out in the open. Today will be my first actual appointment with Heather but she has already been helpful in feeling that she is someone that can help me towards that goal.

Reviewed May 2022

I had some important personal breakthroughs with Heather. Much appreciated

Reviewed January 2024

Heather has been an extremely helpful resource in my mental health journey. She's receptive and offers great advice and/or resources. She's very good at responding to messages in a timely manner and very good at checking in between sessions. Overall, Heather has been incredibly helpful in getting my mental health back on track and I would absolutely recommend her to anyone that needs some help.

Reviewed January 2024

Heather has been a great help with me, I feel like she has listened to what I have said and understood how I felt and it was easy and lovely to be able to share my experiences with her

Reviewed December 2023

Heather is a truly non-judgmental, thoughtful, and caring therapist who has given me the space to step out of the darkness and feel better about myself and my needs. Truly thankful to have found her!

Reviewed December 2023

She was extremely kind, helpful, respectful, supportive, and listened well during our sessions. She’s very understanding and provides you with lots of help and fantastic resources. If you’re looking for a sweet therapist who knows what they’re doing and wants to help you in a way that’s most suited to you, then I’d definitely recommend her.

Reviewed September 2023

Heather has been amazing. She has been a rock during a time when I did not realize I would need her most. And she has given me some answers to life-long questions, as well as resources to start a healing journey I was not aware needed to be addressed. She truly is a beautiful light helping me through some dark times. I am beyond grateful for her and Betterhelp. It was the best decision to get therapy when I did.

Reviewed August 2023

Heather, has been very kind and supporting during our sessions. She did make me feel understand and that was exacely what I needed to make do the needed work and make the needed steps to move forward and not getting stuck.

Reviewed July 2023

Friendly, compassionate, and professional! She has really helped me get a rational look at life!

Reviewed June 2023

Great, caring person!

Reviewed May 2023

Ms. Friend is caring and professional. She understands my issues and offers constructive solutions.

Reviewed March 2023

Heather Friend is an amazing therapist. She’s been really dedicated to supporting me and providing me with the tools I need in order to better my life. In the last few months of meeting with Heather, I’ve felt immense personal growth and I truly feel like I owe it all to her.

Reviewed April 2023

Very friendly and helpful

Reviewed February 2023

I feel supported and understood with Heather. She is direct and helps me with suggestions on how to handle difficult situations. I look forward to visiting with Heather. She is trustworthy:)

Reviewed December 2022

Is very good at picking words and trends out when there are issues. Supplies many different worksheets to help client understand what and why they are feeling certain things.

Reviewed November 2022

She supplies me with amazing resources

Reviewed September 2022

So far Heather send very intuitive to my concerns and needs. When I feel like I’m rambling, she reiterated what I’m trying to say very effectively and gives me lots of reinforcement and nonjudgmental advice.

Reviewed August 2022

She's great!! I wish we could talk more often.

Reviewed July 2022

Great therapist. Very insightful.

Reviewed July 2022

Empathetic

Reviewed July 2022

I don't think I could have found a better therapist on BetterHelp than Heather. Heather is extremely professional and thorough, which I greatly appreciate. They are very compassionate and empathetic while also very knowledgeable and educated. I have a lot of respect and admiration for Heather's approach to therapy. It is unique, supportive, understanding, and engaging. Although I am writing this review not too long into working with Heather, I already know I found a good one. Not only do I look forward to the next live session every week, but I finish each session with Heather feeling more empowered, validated, supported, and heard.

Reviewed June 2022

Thoughtful, provides space to sort through issues in my own time, and provides resources and reading material often to help me work on myself. I've had a few therapists before this but I've never been able to open up like this

Reviewed May 2022

She is wonderful. Shes very quock to respond in the messages and if any issues arise she lets ypu know before hand. Great communication!

Reviewed April 2022

Heather is so kind and compassionate! She listens carefully to me and relates very helpful ideas and suggestions. Thank you!

Reviewed April 2022

Great help!

Reviewed March 2022

Very nice! I love how responsive Heather is!

Reviewed March 2022

A kind and warm person who listens and gives good advice to whatever your concern may be!

Reviewed March 2022

Heather Friend is a great therapist ! Understanding and non judgemental.

Reviewed March 2022

How was your experience with Heather?

Frequently asked questions

Does Heather Friend offer telehealth visits?

Yes. Heather Friend works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Heather Friend speak?

Heather Friend speaks English.

How many years of experience does Heather Friend have?

Heather Friend has 6 years of experience.

Where is Heather Friend licensed to practice?

Heather Friend is licensed to practice in Colorado, Michigan, and Illinois.

Does Heather Friend accept clients outside of the United States?

Yes, Heather Friend accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Heather Friend offer?

Heather Friend offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Emotionally-Focused Therapy (EFT), Existential Therapy, Jungian Therapy, Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Psychodynamic Therapy, Solution-Focused Therapy, Trauma-Focused Therapy, and Internal Family Systems.

How can I communicate with Heather Friend?

Heather Friend can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Heather Friend?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.