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Elsa Da Cruz, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Elsa is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Elsa. View 69 reviews
Speaks English, Spanish, and Portuguese
Offers Telehealth visits
Licensed in United Kingdom
Accepts worldwide clients

Recent reviews

She’s kind, funny and full of energy… she’s been a gigantic support

Reviewed November 2024

¡Elsa es increíble! Excelente escucha, combina los espacios de converycon herramientas prácticas. Sales con mucho ánimo de continuar en cada sesión.

Reviewed November 2024

More about Elsa

  • 8 years' experience
  • Female
  • BACP

I am a professional Counsellor and Emotional Therapist and Crystal Reiki Master. I am a very empathic and intuitive Therapist with a lot of experience in different approaches been Person Centered, Cognitive behaviour Therapy and Mindfulness my main therapies. I have in total 5 years of experience and have helped many people from different backgrounds, ages and genders navigate their challenges with very much success. I focus on my client and their uniqueness and without judgement I support them feeling save and empowered throughout their healing journey. My practice I have dealt with self - esteem issues, anxiety, depression, grief, attachment issues, trauma, divorce, childhood trauma parenting issue, relationship and all I have helped clients to find light and healing.

I am here because I love helping others and I create an environment with empathy, non judgemental and save so you can begin to trust me and your healing.

Looking forward to meet you

Elsa da Cruz

Specialties

Stress Anxiety Relationship issues Anger management Self esteem Depression LGBT Grief Coaching ADHD Abandonment Attachment issues Blended family issues Body image Codependency Commitment issues Dependent personality Divorce and separation Domestic violence Emptiness Family of origin issues Family problems Fatherhood issues First responder issues Forgiveness Gender dysphoria Guilt and shame Hospice and end-of-life counseling Infidelity Jealousy Life purpose Men's issues Multicultural concerns Narcissism Self-harm Self-love Sexuality Smoking / vaping cessation Social anxiety and phobia Women's issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Emotionally-Focused Therapy (EFT)
  • Mindfulness Therapy
  • Solution-Focused Therapy

Licenses

  • BACP · United Kingdom · 378661 · Expires May 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Elsa Da Cruz

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

69 reviews

5
4
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Clients mention: Helped Recommend Caring Safe Amazing Comfortable Listens Thank you Great Helpful

She’s kind, funny and full of energy… she’s been a gigantic support

Reviewed November 2024

¡Elsa es increíble! Excelente escucha, combina los espacios de converycon herramientas prácticas. Sales con mucho ánimo de continuar en cada sesión.

Reviewed November 2024

Elsa has been very supportive and given me exercises to do in order to help me heal as well as become a better person

Reviewed November 2024

Elsa has helped me to understand myself so much better and give me the strength to make really important decisions that have improved my wellbeing so much. Thank you so much Elsa.

Reviewed August 2024

I feel so safe with her to express my fears and achieve more peace within myself and my path in life. it’s my first time with an holistic therapist and it’s the kind of help I needed! It’s been a few sessions but I love Elsa!

Reviewed July 2024

Elsa is awesome. High recommend especially for healing and growth.

Reviewed June 2024

She is amazing and listens keenly to the issues at hand and we discuss the solutions together

Reviewed June 2024

Excellent therapist

Reviewed April 2024

I’m really glad I get to talk to Elsa. She’s so understanding and she’s funny too. When I’m confused about what I feel she guides me and creates a safe space for me. Moreover, I find really useful the exercises she provides to help me heal my trauma. I feel loved and cared.

Reviewed April 2024

Es una persona que da mucha paz en sus charlas y transmite seguridad

Reviewed March 2024

After 2 sessions I feel a lot better already.

Reviewed March 2024

I worked with Elsa last year and I feel like I need to continue my development. She knows me already very well and she is my choice! I had some other therapists with another program, "Regain", but I find Elsa the best so far! Therapy with her is like time travel: You go back to your past - change your mind about things - and while continuing walking through your life in the present, you recognize how many things have changed because of this! (But mostly, you need some time to process - So please be patient and let the magic happen!) Thank you for everything :)

Reviewed March 2024

So grateful to Elsa for supporting me on this beautiful journey with myself!

Reviewed March 2024

She’s the best, I didn’t expected to have such a wonderful connection with my therapist. I feel listened and understood with her. She always gives me techniques to improve in the areas I’m struggling

Reviewed March 2024

Elsa is a great professional, that create a strong trust bond and help you making the right questions and suggestions. She is also a really positive and calm person, I totally recommend her!

Reviewed February 2024

Very empathetic and patient. Helped me greatly on my journey.

Reviewed January 2024

Elsa has been incredibly understanding and kind throughout my whole therapy process. She is a really warm and bright personality and she makes me feel seen and heard.

Reviewed December 2023

Words cannot describe what a great therapist Elsa Da Cruz is! She is someone who listens to you attentively, seeks to help you as much as she can & is super flexible, plus her presence makes you feel "at home", at ease with yourself. 100% recommended

Reviewed November 2023

Elsa é uma maravilhosa terapeuta! me ajuda muito a entender meus traumas e medos. <3

Reviewed September 2023

Elsa helped me establish a safe space in which I could express my feelings and doubts freely. She's a very gentle person that cares.

Reviewed July 2023

Elsa has worked very hard with me to get to the root of my issues, and her support has been incredible. I have been able to message her when needed, and I get a response very quickly, and she has always taken the time to really understand my position. I feel heard and understood, but most importantly safe. Since starting therapy with Elsa I feel I have made quite large strides, and I have begun the process of healing in a sustainable way. There are times when I'm struggling that I can really see that she is "rooting" for me, and she never fails to steer me in helpful directions. I cannot thank her enough.

Reviewed June 2023

Elsa is very compassionate and knowledgable. I enjoyed our sessions and always felt calm and reassured after. I highly recommend this therapist.

Reviewed March 2023

Elsa is really helpful and very thoughtful in her approach to therapy; would very much recommend!

Reviewed March 2023

Elsa is an extremely kind and caring therapist. I appreciate her sense of humor and her ability to help me see a different perspective on my situation. She is also very empathetic and grounded and holds a safe and non-judgmental space where I can explore what's coming up for me. Highly recommended.

Reviewed March 2023

Elsa is considerate, loving, and patient. She feels like a very cool older sister and sees the things underneath the things below the things. She has made therapy accessible for me again and I’m so grateful for her.

Reviewed March 2023

Elsa is just such a wonderful soul. Talking to her makes me feel so loved and cared for. I've had a few sessions with Elsa and she has really helped me with my struggles with confidence and anxiety. She listens to what I have to say and gives warm and good advices. She is like a loving and caring mama bear <3

Reviewed April 2023

Therapy with Elsa is a very comfortable and safe space. We always share a laugh and there is never any tense energy around! There is no shame in talking about anything and love and resepect are always being shared. She gives many useful strategies and tips on how to deal with everyday struggles, those are very helpful! I always look forward to our next session, they are very enriching!

Reviewed February 2023

Elsa is doing a remarkable Job! Unlike what you see in television, where the Therapist is just looking at you, asking you questions, and writing down notes - Elsa is very emphatic and has not only profound professional experience, but is also simply a nice human being that is genuinely trying to help me. I am appreciating her work with me and her help. Really recommendable!

Reviewed January 2023

Elsa was the most amazing therapist. She was kind and professional and help me through the toughest time of my life. She challenged me which I appreciated it. She was always on time, very responsive and engaging. I highly recommend Elsa to anyone!

Reviewed January 2023

Elsa has been so kind and compassionate since day one. She makes me feel safe to speak openly and honestly when I originally felt very nervous before our first session. I appreciate her patience, insights and calming presence. She balances compassion and straight talk at appropriate moments. I am very grateful for the sessions we have had.

Reviewed January 2023

The best Therapist ever! i love her! Me ajudou e me ajuda muito. Sempre cumpre com os horários!!!!

Reviewed December 2022

I’ve been with Elsa for almost a year now, and she has helped me with me immensely. She has a fun, caring, nonjudgmental approach with clients - great at listening and empathising. She balances herself well - soothes when I’m being too hard on myself, but will always talk straight when I need to hear certain truths - which I really appreciate. Elsa is generous with her time, passionate about her work and her clients, and she has a way of empowering by helping me validate and challenge my thoughts and emotions. She grounds my issues in a way that’s relatable and manageable. She has helped bring me a lot of hope over the past year and I can feel myself growing in each session. Thanks Elsa! X

Reviewed December 2022

Love her energy, already had 1 session and Elsa has been offering so much help since. She asks all the right questions and sets really life changing homework.

Reviewed December 2022

Elsa pushes me to deal with things which I've tried to bury and does a very good job of it. She handles everything with grace and compassion and I honestly would not have coped without her support in recent weeks.

Reviewed December 2022

I have been with Elsa for about 9 months and I honestly couldn´t be happier with her. She has gotten me through some of the hardest months of my life and in the time I have been with her I have grown so much. She is always on time and really spends time with me and I can really tell that she cares about me and my wellbeing. I am so glad to have met her, I do not know here my mental health would be without her.

Reviewed December 2022

Elsa has changed my life. She is an incredibly intuitive therapist and has helped me to unpick my past trauma which has significantly helped my anxiety. Beautiful person inside and out and always makes me feel good about myself

Reviewed December 2022

Elsa helped me a lot to deal with my relationship issues and anxiety. She’s a brilliant therapist very caring and supportive and would listen without judgement. She gave me many professional advices and skills to help understand myself and encourage me to change for better. Thank you Elsa!!

Reviewed November 2022

A genuine experienced person with an amazing energy . Loving my sessions with Elsa!

Reviewed November 2022

I enjoy therapy with Elsa. She is open minded and very professional. I feel like we are having conversations and not simply auscultated by a specialist. She shares her experiences and make you feel comfortable sharing your own

Reviewed November 2022

Loving, caring and a rock through one of my most difficult times of life. Not only does Elsa go above and beyond she provides tools to help in long term life. Couldn’t ask for anyone better. Thank you Elsa - my guardian angel ❤️

Reviewed September 2022

I have recommended her already Elsa is fabulous

Reviewed September 2022

I have gone through a few therapists before I matched with Elsa and I was unsure of betterhelp because I just didn’t feel like I was going to find the right therapist for me but I’m so glad I kept looking because when I first spoke to Elsa we hit it off instantly and she has an amazing Spirit and truly wants to help you and you can tell she genuinely cares she’s amazing. She always gives worksheets and videos to watch that genuinely help and ever since I’ve been at therapy with her I feel like my quality of life and happiness has genuinely improved.

Reviewed September 2022

Elsa has a beautiful understanding and care for her clients and creates a safe space to express and help me grow

Reviewed August 2022

Elsa has taught me so many useful coping mechanisms, and encouraged me to challenge myself and thoughts even when I didn't feel able to. She is incredibly empathic, and would always tailor our sessions to my immediate needs. Over the past 6 months I have grown as a person with her guidance, and are now able to cope with issues which previously would have held me down. She told me with the necessary work and reflection within 6 months I would feel right again, and she was right! I leave my sessions now feeling whole again. Thank you Elsa for everything!

Reviewed August 2022

Elsa has been wonderful in providing a safe space for me and to provide very helpful and apt worksheets for me to complete and reflect on.

Reviewed August 2022

Elsa is an excellent professional. It has been really helpful and beneficial to work with her. It helped me with my self-esteem and also to understand myself better. I strongly recommend working with her.

Reviewed August 2022

Elsa is a top-class therapist who has really helped me process deep past traumas, especially related to the family. Elsa takes a holistic approach to her clients, also bringing in her extensive repertoire of intuitive healing modalities, to incorporate the spiritual level. I have been really surprised by how talented Elsa is and how much we have achieved in only one month. I highly recommend Elsa to anyone looking for a deeper approach to emotional clearing and healing.

Reviewed July 2022

Simply the best, we clicked almost instantly. Listens to everything attentively, challenges my ideas/thoughts when needed and provides useful exercises to help. Couldnt recommend Elsa anymore highly.

Reviewed July 2022

Elsa has really been a huge support throughout the past few months. She has been incredibly empathetic and very honest, which I have really appreciated. She is a wonderful listener and I have had many wonderful conversations with her not just about my issues but also general everyday topics, which always made me feel comfortable when speaking with her. She has given me a variety of methods and techniques to help me cope with my anxiety and prevent future cases of it, and I am glad to have worked with someone who really cares about what you're going through (the good and the bad). I would highly recommend Elsa as a therapist!

Reviewed July 2022

My experience of working with Elsa has been excellent and has enabled me to make some positive changes in my life that I didn't think I would be able to do. Elsa has a very warm and caring manner, and is very easy to talk to. She has given me lots of different techniques, tools and information which have really empowered me to manage my anxiety and depression and this has been life changing for me. I would highly recommend Elsa as a therapist!

Reviewed June 2022

Elsa helped me over a very short period address a very challenging situation with the breakdown of my marriage. She helped me to reflect on events in my past which contributed to this, and helped me to put a plan in place to find happiness. As a person who finds it very difficult to express emotion, Elsa made me feel at ease and created an environment where I felt comfortable and able to share. I would warmly recommend anyone to work with Elsa.

Reviewed June 2022

Elsa has been absolutely amazing. She is so easy to talk to and has given me some great tools and advice to work with, without any judgment. I can highly recommend Elsa.

Reviewed June 2022

Elsa has been absolutely incredible for me over the past 3 months. It has taken me about 5 years to get the courage to do therapy as medication alone wasn't enough to deal with my deep rooted traumas and agoraphobia. Elsa was so patient and so caring towards me and listened to everything i had to say and i never felt judged at all. She had a work around/coping skill for everything i was struggling personally which i thought was incredible. She is a very talented lady who really takes pride in what she does and now i can confidently say i am in a comfortable place in my life where i can cope and manage with my anxieties on my own thanks to Elsa. Thank you Elsa for everything <3

Reviewed May 2022

Elsa has been my first therapist and has been wonderful to chat to, id highly recommend her. She has made me see myself in a new light and given me so much confidence in such a short space of time that my family are amazed at the change they have seen in me. She has helped out exactly with the issues i wanted and has given me the tools and thinking habits to continue working on those issues for years to come. I look forward to our chats every week and get excited to figure out something new about myself and how to appreciate it.

Reviewed May 2022

Elsa has been a real anchor for me discovering more about myself, and how I should be managing my life. She has opened up some closets I didn't even know I had, and has helped me understand myself better as a person with things that have happened in my past, and how I have ended up the way I am. Her insight has been invaluable and has been as a nice steady pace, so I do not get overwhelmed. She is helping me grow and branch out as a person, while helping me find new healthy coping strategies. Highly recommended!

Reviewed April 2022

I was not looking forward to therapy , I thought it would open a can of worms. However with the sensitive help from Elsa I believe I can face my fear and confront my issues. It is the first step towards healing

Reviewed April 2022

Elsa is a kind, insightful, intuitive and warm heartened person and a skilled therapit.

Reviewed April 2022

Elsa is a fantastic therapist and just the suport I was seeking. With her it is never a one-sided conversation - she listens, she responds, as well as she challenges you, opening a whole new perspective on your issues, yourself and life. She is very approachable and friendly, yet not in an intruding way - something I found really important as an introverted person. She helped me to leave the static state I've been burdened with for a while, and I finally feel like things are moving and I am living comfortably - far exceeding my expectation from my first ever therapist on this platform. Very happy it happened to be Elsa Da Cruz!

Reviewed April 2022

A lovely fun and warm person whose personality is so uplifting. She also listens very deeply and has a genhine gift of empathy where she can see right to the core of your soul and understand what type of person you are. A really nice person and great at what she does - highly recommend her! Thank you so much Elsa! ❤️

Reviewed April 2022

Working with you had helped me move forward.

Reviewed April 2022

I appreciate Elsa’s patience and guidance. Had I known therapy would be this amazing I would have done it years ago. She makes feel comfortable just like home

Reviewed March 2022

Elsa is a very focussed therapist. The best way to get something out of therapy is to share as much as possible and Elsa asks the questions needed to dig deeper into what you need help with. She’s very caring makes you feel like you’re accepted no matter the issue and tries to find a solution. Thank you Elsa

Reviewed March 2022

Elsa is a very understanding and pro active therapist. She listens without judgement and tries to offer techniques to work on that can help the situation. I have found our chats very helpful.

Reviewed March 2022

Elsa is very kind , caring and supportive. She listens and understands the concerns and gives support and suggestions accordingly. I am very comfortable with her during my session. I strongly recommend her.

Reviewed March 2022

I was very nervous about coming back to therapy after leaving before but she instantly made me feel at ease. Talking to her was a massive weight off my shoulders and it was nice to be able to talk to someone who really understands and doesn’t look at you like your a freak. She is an amazing therapist and a lovely person.

Reviewed March 2022

Elsa is a very empathetic counsellor with a great calm and sense of understanding. She understands me very well and makes me feel seen, heard and my problems valued. I am very happy to have found her services.

Reviewed February 2022

She is simply fabulous. I look forward to our sessions

Reviewed February 2022

Elsa was my very first therapist and the experience made me wish I had started years ago. She understood my situation and was able to give me a perspective on many different issues that I would never have been able to achieve or even consider without her. Her caring approach coupled with her positive and upbeat attitude made me feel comfortable and safe from the very start. As a direct result of my sessions with Else I have resolved a lot of the issues that have been holding me back for years and would recommend her to anyone needing a helping hand with absolutely any emotional trouble.

Reviewed February 2022

Really supportive, great listening and knows what you feel and why you feel it without having to explain things to her too much.

Reviewed February 2022

How was your experience with Elsa?

Frequently asked questions

Does Elsa Da Cruz offer telehealth visits?

Yes. Elsa Da Cruz works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Elsa Da Cruz speak?

Elsa Da Cruz speaks English, Spanish, and Portuguese.

How many years of experience does Elsa Da Cruz have?

Elsa Da Cruz has 8 years of experience.

Where is Elsa Da Cruz licensed to practice?

Elsa Da Cruz is licensed to practice in the United Kingdom.

Does Elsa Da Cruz accept clients outside of the United Kingdom?

Yes, Elsa Da Cruz accepts clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Elsa Da Cruz offer?

Elsa Da Cruz offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Mindfulness Therapy, and Solution-Focused Therapy.

How can I communicate with Elsa Da Cruz?

Elsa Da Cruz can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Elsa Da Cruz?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

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Phone
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When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.