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Jeannette Mason, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Jeannette is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Jeannette. View 19 reviews
Great news, Jeannette is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in United Kingdom
Accepts worldwide clients

Recent reviews

I am just 2 sessions I'm and I'm already feeling better. Jeanette is a kind listening and offers good constructive advice

Reviewed November 2024

Jeannette is phenomenal, the best listener and supporter I’ve ever encountered. She has helped me dig deep into multiple issues I’ve faced throughout life. I couldn’t ask for a better person to help me.

Reviewed November 2024

More about Jeannette

  • 3 years' experience
  • Female
  • BACP

Hi Welcome to my profile. I know it takes a great deal of courage to look for a therapist. Having counselling or psychotherapy is a big step towards feeling better, and making sense of why things are the way they are. Whether you are suffering from anxiety, generalized anxiety, depression, low self esteem or lack of confidence, or relational difficulties I can help. I also have a particular interest in working with individuals who have experienced trauma. I am a Psychotherapeutic Counsellor trained in psychotherapy and counselling and I am a registered member of MBACP and work confidentially within their ethical framework. I have a level 7 Post Graduate level Diploma in Transactional Analysis from an Integrative Perspective.

I work empathically and in a non judgemental way, giving a safe space for you and I to explore together how you are feeling and how it impacts you today. With all the disruption to normal life during the pandemic, many people find themselves struggling, whether it is from the direct result of Covid, facing illness or death of loved ones, stress, long Covid, or indirectly through social isolation and the anxiety the disease has provoked.

I am trained in Transactional Analysis and Integrative Psychotherapy, the former looks at the ego states of different transactions and can be hugely helpful in navigating difficult or challenging relationships. Integrative psychotherapy goes a bit deeper looking at why we are the way we are, and why we suffer in the way we do. Making sense of things can really help us to move forward too. Building a sense of self and positive self esteem where that is lacking. Many people go through traumatic experiences growing up or in adult life and talking to someone about it can help to put it to rest. Perhaps the family you grew up in didn't talk about emotions and feelings and this can leave one unable to make sense of one's feelings, feeling emotionally numb or confused by turbulent feelings that seem out of control. Feelings need expression and understanding, and can be explored in a safe way through therapy. My practice is informed by neurobiological research, which is a particular interest.

My background is in General Nursing. I really enjoy helping people to have a greater sense of well being and quality of life, discovering who they are and what they want from life and how to heal from and cope with mental distress, which is sometimes derived from physical illness as well.

The first session will be an opportunity for us to meet one another and to think together about what you need from therapy, also for you to see if I am a good "fit" for you. I am open to work short or long term.

Specialties

Stress Anxiety Relationship issues Grief Depression ADHD Addictions Family conflicts Trauma and abuse Intimacy-related issues Eating disorders Sleeping disorders Parenting issues Anger management Self esteem Career difficulties Bipolar disorder Coping with life changes Compassion fatigue Abandonment Attachment issues Avoidant personality Body image Cancer Caregiver issues and stress Chronic pain, illness, and disability Co-morbidity Codependency Commitment issues Communication problems Control issues Dissociation Divorce and separation Domestic violence Eating and food-related issues Emptiness Family of origin issues Family problems Fatherhood issues Fertility issues Forgiveness Guilt and shame Isolation / loneliness Jealousy Life purpose Midlife crisis Mood disorders Obsessions, compulsions, and OCD Panic disorder and panic attacks Paranoia Personality disorders Phobias Postpartum depression Post-traumatic stress Pregnancy and childbirth Seasonal Affective Disorder (SAD) Self-harm Self-love Social anxiety and phobia Somatization Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Attachment-Based Therapy
  • Dialectical Behavior Therapy (DBT)
  • Mindfulness Therapy
  • Solution-Focused Therapy
  • Somatic Therapy
  • Trauma-Focused Therapy
  • Internal Family Systems

Licenses

  • BACP · United Kingdom · 391826 · Expires September 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Jeannette Mason

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

19 reviews

5
4
3
2
1

Clients mention: Helpful Caring Helped Knowledgeable Understanding Understands Empathetic Grateful Great Insightful

I am just 2 sessions I'm and I'm already feeling better. Jeanette is a kind listening and offers good constructive advice

Reviewed November 2024

Jeannette is phenomenal, the best listener and supporter I’ve ever encountered. She has helped me dig deep into multiple issues I’ve faced throughout life. I couldn’t ask for a better person to help me.

Reviewed November 2024

Jeanette is a deeply empathic and insightful therapist. I get the sense that she understands. I enter sessions feeling soothed instantly by her calming voice and the space she holds for me to speak and vent. I am also grateful for the safe space she provides when I feel the need to send a voice note between sessions. It’s teaching me that my feelings matter and how to express in as unfiltered a way as possible. This is my first time truly commuting to doing therapy regularly in a serious way and I’m grateful to Jeanette for her healing work.

Reviewed September 2024

Jeannette is an extremly warmhearted and knowledgeable therapist. She is exceptional at providing a safe space to open up in and is exactly the kind of therapist I had hoped to find. She truly listens, shares valuable insights and helpful resources. The sessions with her allowed me to get a lot of my chest and reshape my mental state. I can highly recommend her!

Reviewed September 2024

Jeannette is very perceptive, empathetic, realistic and thought provoking. This all helps to unravel feelings.

Reviewed September 2024

Nice and helpful . Cool vibe and humble

Reviewed August 2024

Jeannette Mason has been a good therapist who really listens to me and helps to see things from a different point of view. She is empathetic and understanding. Her soft-spoken voice is calming. I appreciate this so much when I am stressed. I would recommend Jeannette to anyone who looking for a counselor with a good ear and an understanding heart.

Reviewed August 2024

Jeanette is very calm and easy to talk to. I feel like we have good flow and that she is knowledgeable and able to ask difficult questions in a nice and gentle way.

Reviewed August 2024

I’ve only been working with Jeanette for a few weeks but she seemed to instantly understand what I was trying to convey and asks the right questions to tease my thoughts out so they make sense to me. It feels great to have someone who understands & I’m already feeling more positive about how these sessions will help my thinking

Reviewed May 2024

I really appreciate Jeannette's sincere and empathetic manner. She is a great listener and gives you the time and space to think about your feelings. Furthermore, she has a caring and nutring appraoch and she will have a postive socratic dialogue with you.

Reviewed May 2024

I had a very difficult year last and I dont think I would have been able to get through it without Jeannette. She has been incredibly caring, thoughtful, knowledgeable and given me the support I needed to be better person. I now feel I have the tools and outlook on life to overcome any obstacle that comes my way. I cannot thank Jeannette enough for being here through all of this and I will never forget it either. Thank you!!!

Reviewed January 2024

I went through dozen profiles before choosing to work with Jeannette and I’m very proud of my choice. She’s indeed extraordinary; helpful, insightful, knowledgable, listens deeply, advices, points out things that I miss seeing, provides useful resources, makes practical suggestion and is super supportive. I strongly recommend her after working with her for more than 4 months. I’m so happy she’s in my life, she gives me energy when I meet her or even just knowing she’s there, keeps me hopeful.

Reviewed August 2023

I have had a lot of therapists in the past and Jeannette has been the best by far. We've only had a few sessions together but I couldn't be happier with the support she has given me. Jeannette is kind, considerate, knowledgeable, professional and truly cares. I'm really grateful that she's my therapist and look forward to working together to get through this difficult period in my life and better myself for the future.

Reviewed July 2023

Jeannette is a truly exceptional therapist who has made a profound impact on my life. She is warm, caring, and always goes the extra mile to make me feel heard and understood. Her expertise in transactional analysis has opened my eyes to my inner ego states and helped me understand why I do the things I do. Jeannette's kindness and empathy have been especially helpful during my fertility journey, which was a difficult time for me. As someone with ADHD, it's so comforting to have a therapist who understands neurodiversity and can provide real insights and tools to help me manage my challenges. Jeannette goes above and beyond, too. She always checks in with me between sessions to see how I'm doing. She's just such a lovely and caring person, and I feel so lucky to have found her.

Reviewed February 2023

Over the last few months, Jeannette has supported me in understanding my anxiety, recognising my triggers and the ways in which my anxiety manifests itself. Jeannette is always professional, understanding, balanced and very informed in her approach. She has shared so many useful resources with me so that I can understand my feelings and develop tangible solutions to overcoming them, which means that I can see personal development both in our weekly sessions and independently in my day-to-day life. Earlier this year, I believed that the negative thoughts I was experiencing were going to be a permanent fixture of my life, but Jeannette has helped me access a completely different, positive headspace. I can’t thank her enough for how much more positive and happy I feel!

Reviewed November 2022

I have been Jeannette’s client for the past 7 months and if I knew that someone can be so compassionate, observant and non judgmental I would have sought out help earlier. It’s been a huge relief knowing that there is someone who understands me and helps me to navigate through challenging times.

Reviewed November 2022

Brillant very pleased

Reviewed November 2022

Jeanette is extremely compassionate and insightful. She has helped me immensely overcome my problems surrounding attachment issues and emotional regulation and it has had an incredible impact on my life. She is truly amazing

Reviewed August 2022

Jeannette is an encouraging and helpful counsellor. She put me at ease really quickly and is personable and supportive. I feel like I have made great progress through talking to her.

Reviewed July 2022

How was your experience with Jeannette?

Frequently asked questions

Does Jeannette Mason offer telehealth visits?

Yes. Jeannette Mason works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jeannette Mason speak?

Jeannette Mason speaks English.

How many years of experience does Jeannette Mason have?

Jeannette Mason has 3 years of experience.

Where is Jeannette Mason licensed to practice?

Jeannette Mason is licensed to practice in the United Kingdom.

Does Jeannette Mason accept clients outside of the United Kingdom?

Yes, Jeannette Mason accepts clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Jeannette Mason offer?

Jeannette Mason offers clients Attachment-Based Therapy, Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Solution-Focused Therapy, Somatic Therapy, Trauma-Focused Therapy, and Internal Family Systems.

How can I communicate with Jeannette Mason?

Jeannette Mason can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jeannette Mason?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.