Madeleine has been providing amazing support for many months now to help me overcome crisis and solidify a happier me. Impeccable responsiveness to messages, always on time for sessions. She compiles brilliant summaries of each session for reflection. These land into my App just minutes after we finish each time. I am always impressed that she remembers details of my narrative so clearly, sometimes better than me! I feel very lucky to have been matched to Madeleine through Betterhelp.
Madeleine Heffernan, BACP
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Madeleine is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.5 stars
- Clients are very satisfied with Madeleine. View 9 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in United Kingdom
Recent reviews
Madeleine has been an excellent source of comfort, kindness and wisdom. She really listens and understands the root of concerns and issues and is able to help me to understand the causes more clearly. I feel very at ease chatting to her and she has made my first ever therapy experience as easy as possible.
More about Madeleine
- 6 years' experience
- Female
- BACP
I'm Madeleine Heffernan, a licensed therapist, based in Cambridge, UK. I work in a number of different ways with clients, tailoring the therapy to the client and their problems. You can read more about my background, education, experience and approaches to therapy on my website locusofsolace.com and my Facebook page https://www.facebook.com/locusofsolace
In addition to psychodynamic psychotherapy (which makes sense of issues in the context of past experiences) and Cognitive Behavioural Therapy (which draws on psychological understandings of negative thoughts and behaviours), I also work in a Compassion Focused approach (encouraging self-compassion) and sometimes use Emotional Freedom Technique (tapping therapy)
I have experience in helping clients with stress and anxiety, relationship issues, family conflicts, & trauma and abuse.
I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
The counselling may include: listening, exploration, understanding and insights regarding your inner experiences and life story (drawing on psychodynamic and CBT theories), tasks and observations for you to focus on outside therapy (if you choose), development of a supportive inner dialogue and other techniques.
I answers messages between 08.30 and 20.30 daily (up to an hour of messaging between us per week) and hold live sessions Tuesdays, Wednesdays and Thursdays between 08.00 and 18.00 (video, phone or instant messaging session).
Specialties
Stress
Anxiety
Relationship issues
Family conflicts
Trauma and abuse
Depression
Addictions
LGBT
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Career difficulties
Coping with life changes
Compassion fatigue
ADHD
Abandonment
Aging and geriatric issues
Attachment issues
Avoidant personality
Blended family issues
Body image
Caregiver issues and stress
Chronic pain, illness, and disability
Codependency
Commitment issues
Communication problems
Control issues
Dependent personality
Dissociation
Divorce and separation
Domestic violence
Eating and food-related issues
Emptiness
Family of origin issues
Family problems
First responder issues
Forgiveness
Guilt and shame
Impulsivity
Isolation / loneliness
Jealousy
Life purpose
Men's issues
Midlife crisis
Money and financial issues
Mood disorders
Obsessions, compulsions, and OCD
Panic disorder and panic attacks
Phobias
Post-traumatic stress
Pregnancy and childbirth
Seasonal Affective Disorder (SAD)
Self-love
Sexual dysfunction
Sexuality
Social anxiety and phobia
Traumatic brain injury
Women's issues
Workplace issues
Treatment Approaches
- Attachment-Based Therapy
- Cognitive Behavioral Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Mindfulness Therapy
- Psychodynamic Therapy
- Trauma-Focused Therapy
Licenses
- BACP · United Kingdom · 383790 · Expires April 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Madeleine Heffernan
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Madeleine has been providing amazing support for many months now to help me overcome crisis and solidify a happier me. Impeccable responsiveness to messages, always on time for sessions. She compiles brilliant summaries of each session for reflection. These land into my App just minutes after we finish each time. I am always impressed that she remembers details of my narrative so clearly, sometimes better than me! I feel very lucky to have been matched to Madeleine through Betterhelp.
Madeleine has been an excellent source of comfort, kindness and wisdom. She really listens and understands the root of concerns and issues and is able to help me to understand the causes more clearly. I feel very at ease chatting to her and she has made my first ever therapy experience as easy as possible.
The best therapist I’ve ever had! Provide valid insight in an empathetic way.
Madeleine has been incredibly supportive, extremely professional and understanding throughout my sessions so far. She has communicated in a concise, respectful yet candid way; something that I appreciate tremendously. I would unreservedly recommend her to anyone seeking help.
Madeleine is understanding and asks the right questions to get a response from me. I wasn't sure where to begin but she guided me seamless and easy conversations. She provides lots of useful guidance.
Madeleine has been excellent during our conversations, not only is she super understanding, polite and funny, she is incredibly knowledgeable and she has really expanded my understanding of myself and my conditions. She always prompts me to get to the route of the issue and offers suggestions about what might be contributing to my condition. I couldn't recommend her highly enough.
Really helpful, early on in sessions but can already see how it will help
Madeleine is patient, kind and a good listener. She has been exactly what I need right now
Listened to my points well
Frequently asked questions
Does Madeleine Heffernan offer telehealth visits?
Yes. Madeleine Heffernan works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Madeleine Heffernan speak?
Madeleine Heffernan speaks English.
How many years of experience does Madeleine Heffernan have?
Madeleine Heffernan has 6 years of experience.
Where is Madeleine Heffernan licensed to practice?
Madeleine Heffernan is licensed to practice in the United Kingdom.
Does Madeleine Heffernan accept clients outside of the United Kingdom?
No, Madeleine Heffernan does not accept clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Madeleine Heffernan offer?
Madeleine Heffernan offers clients Attachment-Based Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Mindfulness Therapy, Psychodynamic Therapy, and Trauma-Focused Therapy.
How can I communicate with Madeleine Heffernan?
Madeleine Heffernan can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Madeleine Heffernan?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.