Rate Susan Russell

For an online service I love it. Susan is very helpful and has great ideas to think about and resources to help you think. Very sweet,relatable and I just click with her as she is professional, she is also a friendly voice to chat with that hears me and doesn’t judge me and has great feedback.

Awesome therapists, thank you so much for everything!

I like talking with Susan because that’s what it is for me, a conversation. It feels like I have a voice that’s truly my own. I don’t have to be careful with my words or think about how my words and actions will affect someone else. She truly listens and empathizes with me while also encouraging me to grow and heal. Susan was and is still guiding me on my road to healing and growth. The steps are still mine as is the road that I take but she’s there to offer me encouragement and guidance when I need it. It’s nice and I like this safe platform that Susan and BetterHelp has given me so yeah thanks I appreciate the help.

Very intelligent in both IQ and EQ.

Susan listens to me, understands how I feel and validated my feelings, and provides me ways to resolve some of my issues.

Empathy and listening expert. I felt immediately comfortable and was able to feel at ease so soon. Susan is someone I am sure of when she says she will help. I am grateful for that.

Susan is the best! She gets me

Susan is super sweet and understanding. She listens and uses life experience to relate to you. She uses methods to help you feel better that may actually work, past therapy experiences haven't worked for me

She is an amazing person and helped me so much!

I really enjoy Susan. She’s easy to communicate with.

I think Susan is a very strong, caring, positive, passionate, polite, intelligent, and informative person who knows what she is calling about. She is very open and honest with what she wants you to know and also is very supportive and encouraging to what you have to say as well. She gives you alot of tools and worksheets that she thinks will help you out in the long run with the issue you are dealing with and she doesn't want you to feel discouraged or upset that you let her down because you don't and she always told me that she is there to help me and please ask if you have any questions or issues with the worksheets. I like that she is very sympathetic and I would absolutely recommend her to anyone in a heart beat!!

Susan has been great! She has given me amazing skills to help in my everyday life and also helps me to see things in a different perspective and face things I was otherwise avoiding. I have only just begun my therapy journey but I am hopeful with her I will get to a better place in my life.

Susan is very honest and sincere. She’s encouraging and provides me with very helpful resources to help me achieve my therapy goals. She checks in with my every few days to see if I need an extra session or even just to wish me a good weekend. I’m very pleased that I decided to use this service.

Listens very well and provides worksheets to help you through situations

Great app love my therapist she helps me through some good emotional challenges

Susan has been very helpful in a short amount of time. I feel like I have plenty of tools to help me on this journey, and am very hopeful for the future. I have made therapy a priority every day because I feel comfortable and excited to work on myself with the new tools I have. I feel safe, seen and heard.

After only two sessions I feel so comfortable and heard. She is nice and easy to talk to. She offers solid, functional advice while helping you through your struggles. I would strongly recommend.

Susan is easy to talk to. She understands my problems and gives me good suggestions on how to deal with them.