Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Karen Poindexter, LMSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Karen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Karen. View 26 reviews
Great news, Karen is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Michigan

Recent reviews

Working with Miss Karen Poindexter has been an absolute gift. From the very beginning, she created a space where I felt completely seen, understood, and supported. Her warmth, empathy, and incredible insights helped me navigate some of the most challenging aspects of my life, and I’m so grateful for how she empowered me to grow and heal. Miss Karen has a unique ability to connect on a deep level while offering actionable advice and practical tools that genuinely work. She’s not only an amazing therapist but a truly genuine person who cares deeply for her clients. Her gentle guidance, humor, and compassion made every session feel like I was talking with someone who understood me completely. I wholeheartedly recommend Miss Karen to anyone looking for real, meaningful support. She’s helped me find clarity, resilience, and hope, and I honestly can’t thank her enough for the impact she’s had on my journey. Thank you, Miss Karen—you’re one in a million!

Reviewed November 2024

She is great

Reviewed August 2024

More about Karen

  • 20 years' experience
  • Female
  • LMSW

I am licensed in Michigan with 20 years of professional work experience. I have experience in helping clients with stress and anxiety, relationship issues, family conflicts, & coping with grief and loss. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!

Specialties

Stress Anxiety Relationship issues Family conflicts Grief Self esteem First responder issues Infidelity Intellectual disability Military and veterans issues Multicultural concerns Postpartum depression Process addiction (porn, exercise, gambling)

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Gottman Method
  • Mindfulness Therapy
  • Motivational Interviewing
  • Solution-Focused Therapy
  • Trauma-Focused Therapy

Licenses

Karen Poindexter's National Provider Identifier (NPI) is 1548334733.

  • LMSW · Michigan · 6801078961 · Expires December 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Karen Poindexter

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

26 reviews

5
4
3
2
1

Clients mention: Easy Professional Helped Listens Wonderful Easy to talk Comfortable Helping Recommend Amazing

Working with Miss Karen Poindexter has been an absolute gift. From the very beginning, she created a space where I felt completely seen, understood, and supported. Her warmth, empathy, and incredible insights helped me navigate some of the most challenging aspects of my life, and I’m so grateful for how she empowered me to grow and heal. Miss Karen has a unique ability to connect on a deep level while offering actionable advice and practical tools that genuinely work. She’s not only an amazing therapist but a truly genuine person who cares deeply for her clients. Her gentle guidance, humor, and compassion made every session feel like I was talking with someone who understood me completely. I wholeheartedly recommend Miss Karen to anyone looking for real, meaningful support. She’s helped me find clarity, resilience, and hope, and I honestly can’t thank her enough for the impact she’s had on my journey. Thank you, Miss Karen—you’re one in a million!

Reviewed November 2024

She is great

Reviewed August 2024

I appreciate Karen' s personal and professional approach. making communication easy.

Reviewed August 2024

Karen is incredibly kind and helpful. I look forward to my sessions with her.

Reviewed July 2024

Karen Poindexter is a considerate and open counselor who listens and helped me understand things I was going through. She is also a good conversationalist and helped me feel very comfortable.

Reviewed June 2024

She is wonderful

Reviewed June 2024

She is very wise beyond her years and has a gift for helping people. I will go so far as to say she has an anointing for helping people! God truly gave her this gift and I’m blessed to be paired with her!

Reviewed May 2024

Karen is responsive, personable and professional.

Reviewed April 2024

I’m enjoying her Counsel

Reviewed April 2024

Karen is always so kind and understanding. I feel like I could share anything with her and there would be no judgement, only grace and encouragement. She’s a wonderful Christian woman.

Reviewed January 2024

Empathetic listener, highly recommend her services

Reviewed January 2024

Pleasant, professional and competent

Reviewed January 2024

Karen is a lovely therapist who listens and even shares her own experiences, which calms any nerves and allows for a feeling of warmth and acceptance.

Reviewed January 2024

Karen is a special human. She has found her gift and made it her profession. She creates a safe place to "be". The loss of my mother was the biggest loss of my life. Karen was my first experience with therapy. Karen's gentle, calm, trusting nature and faith based style of practice, allowed me to be THE most vulnerable that I've been in my life. Her faith based style was not overbearing or brow beating, but just the right pace and level for me. She listens, advises and when appropriate adds just the right amount of humor and realness to a very difficult situation. I feel so fortunate to have had Karen as my introduction to therapy. I highly recommend Karen.

Reviewed December 2023

Karen is knowledgeable, genuine, compassionate, and easy to talk to

Reviewed August 2023

Mrs. Poindexter is truly a one of a kind therapist. She is just absolutely wonderful. Regardless of my situation every week during our sessions, she provides a professional, calming perspective that ALWAYS makes me feel better. It is refreshing to look forward to therapy sessions every week, and I do because they are with Mrs.Poindexter.

Reviewed August 2023

Karen is extremely talented and professional.

Reviewed July 2023

Karen Poindexter is super! I appreciate her advice and affirmations.

Reviewed June 2023

She is amazing to work with and very easy to talk to.

Reviewed June 2023

I have only had two sessions with Ms. Poindexter but so far I can say that she listens and understands my problems. I believe that she is capable of helping me to get through these hard and sometimes confusing situations. I also find her to be easy to talk to.

Reviewed May 2023

She's wonderful! I feel blessed to have found her and to be able to share with her.

Reviewed April 2023

Awesome therapist

Reviewed April 2023

This was my first session with Karen Poindexter. She made me feel comfortable voicing out my feelings and my issues. She heard me well and understands where I am coming from. I really appreciate her with encouraging words. I would like to continue talking to her as soon as I will arrive from out of town. Thank you.

Reviewed March 2023

Karen has been such a light to see every week. She has so much wisdom and has always made Me feel comfortable and open to communicate with her.

Reviewed April 2023

Excellent therapist

Reviewed April 2023

Karen is easy to talk to and regurgitates what she heard back to you so that you know she is fully attentive. She gives you some personal perspective and things to think about without pushing her opinion on you. She allows you to come to conclusions on your own.

Reviewed April 2023

How was your experience with Karen?

Frequently asked questions

Does Karen Poindexter offer telehealth visits?

Yes. Karen Poindexter works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Karen Poindexter speak?

Karen Poindexter speaks English.

How many years of experience does Karen Poindexter have?

Karen Poindexter has 20 years of experience.

Where is Karen Poindexter licensed to practice?

Karen Poindexter is licensed to practice in Michigan.

Does Karen Poindexter accept clients outside of the United States?

No, Karen Poindexter does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Karen Poindexter offer?

Karen Poindexter offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Gottman Method, Mindfulness Therapy, Motivational Interviewing, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Karen Poindexter?

Karen Poindexter can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Karen Poindexter?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.